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My Laptop needs help: SPY Heal attack!

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Hey here's a new case you can hopefully help my with…My girlfriend has had my computer for a while and gave it back saying it hasnt been working. Much to my chagrin I started looking at it to see what i could do and know that this is WAY over my head..I removed the old spyware and virus protection and added AVG free, Ewido and Ad Aware SE(I also signed up for Registry Boosters free scan but had 320 errors, much more than the free 15 they will fix for you. ) I also added Zone Alerts free firewall. After all that I was still re directed to a website offering SPY Heal everytime i tried using IE. I went into safe mode and ran Ewido again and ran ad aware. I applied all the changes that Ewido recommended and the quarantined item failed…I then ran Ad Aware and got the little bugger…problem is now that i went to reboot normally my arrow works but i cant select my user name to even log on…what now?
I know Im not supposed to respond before anyone addresses my issues but Ive gotten into my computer and have the reports from my spyware and hijack this. Also on a side note after downloading patches from microsoft i have service pack 2 waiting to be downloaded until my pc gets better. Thanks for having a forum to help people like me and all the others you've helped!

The reports are as follows:

Ad-Aware SE Build 1.06r1
Logfile Created on:Monday, September 04, 2006 11:34:32 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R121 28.08.2006
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References detected during the scan:
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AltnetBDE(TAC index:4):1 total references
MRU List(TAC index:0):12 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


9-4-2006 11:34:32 PM - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Administrator\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: :
software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft
direct3d


MRU List Object Recognized!
Location: :
software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft
direct X


MRU List Object Recognized!
Location: :
software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft
directdraw


MRU List Object Recognized!
Location: :
.DEFAULT\software\microsoft\mediaplayer\preferences
Description : last playlist loaded in microsoft windows
media
player


MRU List Object Recognized!
Location: :
S-1-5-18\software\microsoft\mediaplayer\preferences
Description : last playlist loaded in microsoft windows
media
player


MRU List Object Recognized!
Location: :
S-1-5-21-823518204-1202660629-1957994488-500\software\microsoft\mediaplayer\preferences
Description : last playlist loaded in microsoft windows
media
player


MRU List Object Recognized!
Location: :
S-1-5-21-823518204-1202660629-1957994488-500\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: :
S-1-5-21-823518204-1202660629-1957994488-500\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according
to
file extension


MRU List Object Recognized!
Location: :
S-1-5-21-823518204-1202660629-1957994488-500\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\windows
media\wmsdk\general
Description : windows media sdk


MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\windows
media\wmsdk\general
Description : windows media sdk


Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 136
ThreadCreationTime : 9-5-2006 3:53:54 AM
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 188
ThreadCreationTime : 9-5-2006 3:54:04 AM
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 212
ThreadCreationTime : 9-5-2006 3:54:07 AM
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 256
ThreadCreationTime : 9-5-2006 3:54:12 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 268
ThreadCreationTime : 9-5-2006 3:54:12 AM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 436
ThreadCreationTime : 9-5-2006 3:54:17 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 460
ThreadCreationTime : 9-5-2006 3:54:18 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 748
ThreadCreationTime : 9-5-2006 3:54:51 AM
BasePriority : Normal
FileVersion : 6.00.2800.1221 (xpsp2.030511-1403)
ProductVersion : 6.00.2800.1221
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:9 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE
Personal\
ProcessID : 1944
ThreadCreationTime : 9-5-2006 4:34:15 AM
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
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New critical objects: 0
Objects found so far: 12


Started registry scan
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AltnetBDE Object Recognized!
Type : Regkey
Data :
TAC Rating : 4
Category : Data Miner
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\altnet

Registry Scan result:
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New critical objects: 1
Objects found so far: 13


Started deep registry scan
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Deep registry scan result:
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New critical objects: 0
Objects found so far: 13


Started Tracking Cookie scan
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Tracking cookie scan result:
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New critical objects: 0
Objects found so far: 13



Deep scanning and examining files (C:)
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Disk Scan Result for C:\
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New critical objects: 0
Objects found so far: 13


Scanning Hosts file……
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
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Hosts file scan result:
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1 entries scanned.
New critical objects:0
Objects found so far: 13




Performing conditional scans…
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Conditional scan result:
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New critical objects: 0
Objects found so far: 13

11:47:52 PM Scan Complete

Summary Of This Scan
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Total scanning time:00:13:19.720
Objects scanned:98723
Objects identified:1
Objects ignored:0
New critical objects:1

———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 11:32:26 PM 9/4/2006

+ Scan result:



HKLM\SOFTWARE\Altnet -> Adware.Altnet : No action taken.
HKLM\SOFTWARE\Altnet\Dashboard -> Adware.Altnet : No action taken.
HKLM\SOFTWARE\Altnet\Dashboard\Settings -> Adware.Altnet : No action
taken.
C:\WINDOWS\Downloaded Program Files\USDR6_0001_D18M2707NetInstaller.exe
->
Not-A-Virus.Downloader.Win32.WinFixer.l : No action taken.
C:\Documents and Settings\David\Application
Data\winantiviruspro2006freeinstall[1].exe ->
Not-A-Virus.Downloader.Win32.WinFixer.o : No action taken.
C:\WINDOWS\Downloaded Program Files\UWA6P_0001_N91M1807NetInstaller.exe
->
Not-A-Virus.Downloader.Win32.WinFixer.o : No action taken.
C:\Documents and
Settings\David\Cookies\david@microsoftwga.112.2o7[1].txt ->
TrackingCookie.2o7 : No action taken.
C:\Documents and
Settings\David\Cookies\[removed][2].txt ->
TrackingCookie.Reliablestats : No action taken.


::Report end

Logfile of HijackThis v1.97.7
Scan saved at 1:21:14 AM, on 9/5/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Atievxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\issearch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://us.rd.yahoo.com/customize/ycomp/def…/search/ie.html
R1
- HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R1
- HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
http://www.excite.com/
R3 - URLSearchHook: Yahoo! Toolbar -
{EF99BD32-C1FB-11D2-892F-0090271D4F88}
- (no file)
O2 - BHO: (no name) - {55DF4618-E5DE-C917-9C94-03721C7075EF} -
C:\WINDOWS\System32\tmdleec.dll
O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} -
C:\WINDOWS\System32\ixt1.dll
O3 - Toolbar: &Radio; - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [LimeShop] javaw -cp "C:\Program
Files\LimeShop\System\Code" Main lp: "C:\Program Files\LimeShop"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe"
/server /startmonitor /deaf
O4 - HKLM\..\Run: [lbqxdai.dll] C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\lbqxdai.dll,aeocfeb
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE"
/APPLY
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware
4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
/STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program
Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - Startup: .protected
O4 - Global Startup: .protected
O8 - Extra context menu item: E&xport; to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program
Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: Research (HKLM)
O9 - Extra button: PartyPoker.com (HKLM)
O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com
Configuration
Class) - http://www.activation.rr.com/install/download/tgctlcm.cab
O16
- DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -
http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF:
{09F1ADAC-76D8-4D0F-99A5-5C907DADB988} -
http://www.systemdoctor.com/download/2006/…FreeInstall.cab
O16
- DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update
Installation Engine) -
http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF:
{56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) -
http://www.my-etrust.com/Extern/RoadRunner…an/pestscan.cab
O16 -
DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -
http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16
- DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
http://v4.windowsupdate.microsoft.com/CAB/…7951.5559143519
O16
- DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment
1.4.1_02) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -
http://download.macromedia.com/pub/shockwa…ash/swflash.cab

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