ccApp problem when shutting down

Exactly what's in the topic title……When i press shut down, i get a little box saying ''ccApp' and i have to end now before the PC shuts down. I've looked around online. And people suspect its Norton. I have Norton, so i guess it's that. How do i stop it? One more problem, when i do press shut down, my pc takes a while to shut down. Any advice or things i can do to shut it down quicker? (it lingers on the blue ''windows is shutting down'' screen. I'm using Windows XP. thanks

Hi,
You are right it is a component of Norton, and although not a problem (It's easy to click on "end program" it is an annoyance.

Here's some further info' that you might find interesting:

http://www.velocityreviews.com/forums/t180…03-problem.html

Regards
paws

thanks for the page. I found a solution on the actual Norton website, although i doubt it works. I have Norton 2006. It says to delete ALL temporary files. I seem to think i've done this before and it doesn't work. I think my PC is slow at shutting down BECAUSE of Norton, which is a shame, because Norton is the best anti-virus i've used, yet it is a system hog and causes problems to the user.