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Word97 Lost Menu Bar

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
The Menu Bar has disappeared from my Word97 documents. I have renamed normal.dot to force a new one. Same results. I have tried the folowing: Right click on any toolbar, choose customize. Then chose toolbars. Whe I left click on anything in the list, the box to the left either places a check mark and shows the menu or removes a check mark and removes the menu from view. When I try to do this with the "Menu Bar" item, the check mark is shown but I cannot remove it or do any other action with this selection. "Reset" does nothing in this dialogue box for Menu Bar either. Is this a virus or maybe a trojan or whatever? I ran Adaware (SE Personal, updated 25 days ago) and Norton/Symantic (ver 2005, updated about 3 months ago) but neither caught anything other than the usual stuff which I told each to delete. Help, what can I do??? Running Word-97 (Office 97) and Windows 98 SE TomKel
Post #2
hi TomKel,

Is this a virus or maybe a trojan or whatever?


i would say no, not the cause, just guessing. need to see a hjt log first, as a starting point.
————————————————————————————-

* Downloads:
* Please make sure you have the latest version. HJT 1.99.1
* http://www.downloads.subratam.org/hijackthis.zip
* If you are unfamiliar with zip programs get HijackThis.exe here:
* http://www.merijn.org/files/HijackThis.exe

* First put hijackthis into a permanent folder.
* Do this first - go to C: and create a new permanent folder.
Example C:\AntiSpyWare or C:\hijackthis
* This is necessary to ensure you have backups should anything go wrong.
* Then put (or download - choose "save" not "run") the hijackthis.exe file in this folder.
If you downloaded a zipped HJT file unzip it to the permanent folder so you have C:\hijackthis\hijackthis.exe.
* Example of the wrong way:
C:\DOCUME~1\Name\LOCALS~1\Temp\Temporary Directory for hijackthis.zip\HijackThis.exe
* Running hjt from the wrong folder may delay assistance as your helper will have to ask for a new log

* Double click HijackThis.exe.
* Hit None Of The Above, just start the program.
* Hit Scan.
* When the scan is finished, the "Scan" button will change into a "Save Log" button.
* Click that, save the log somewhere, and copy/paste in your next trply.

shelf life
Post #3
shelf life -
Thanks for responding.
b/t/w I am unfamilliar with the listed program:
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
Could this be the culprit?
Here is my HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 2:50:20 PM, on 8/12/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADSERVICE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADUSERMON.EXE
C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\OFFICE-97\OFFICE\MSOFFICE.EXE
C:\QUICKENW\QWDLLS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\PROGRAM FILES\COMPUSERVE\CS3\CS3.EXE
C:\PROGRAM FILES\COMPUSERVE\WBIN\FCSERV32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.terafinder.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.terafinder.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Program%20Files/Internet%20Explorer/TomHomeIE.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.terafinder.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.terafinder.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.terafinder.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N1 - Netscape 4: user_pref("browser.startup.homepage", "file:///C|/Program Files/Netscape/TomHome.html"); (C:\Program Files\Netscape\Users\tom_cserv\prefs.js)
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\sd120p9x\Ls120"
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Office-97\Office\MSOFFICE.EXE
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {4F0C7900-4263-11D4-AE16-70F550C10000} - http://www.dellnet.com/ (file missing) (HKCU)
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\NPSWF32.dll
O16 - DPF: {C1BAC744-8F0B-11D0-89E7-00C0A8295197} (Cameractl Class) - http://www.smartraveler.com/bos/camera.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://forumchat.compuserve.com/applets/RTCChat.cab
O16 - DPF: {79B0508F-EC0C-11D1-94AE-0060976CB9AE} (CompuServe CISSwitchView Control) - http://www.compuserve.com/view_switch/CISSwitchView.ocx
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes…uditControl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/319a1f03f1af2d…ip/RdxIE601.cab
Post #4
hi TomKel,

Could this be the culprit?

no, see link:
http://www.spyany.com/files/iconfig_exe.html
http://www.castlecops.com/s1533-Iconfig_exe.html
——————————————————

scan with HJT, put a checkmark beside the items below, close all windows and click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.terafinder.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.terafinder.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.terafinder.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.terafinder.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.terafinder.com/

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/319a1f03f1af2d…ip/RdxIE601.cab

next:
Empty your Temp folders. Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin
click start->settings->control panel->internet options->programs tab->RESET WEB SETTINGS

shelf life
Post #5
shelf life -
Well this was unexpected.
I did all of the steps as per your reply:
Checked off the 7 items you said; Emptied the temp folders like you said; Reset Web Settings as instructed.
Then I closed and restarted my machine.
Then went into the directory list and renamed normal.dot so that Word would recreate one upon opening.
Went into Word and the results are the same.
(It did recreate a normal.dot but it is the same as the previous one).
No Menu Bar - cannot recreate it via my workaround of customize-toolbars via the mouse clicks.
Like before the dialogue box works for all other toolbars but for Menu Bar it shows the item as X checked and I cannot remove the check (it is suposed to be checked). Then I hit "reset" in that dialogue box and nothing changes.
I re-ran HJT again and yes all of the 7 items are gone. Also upon opening Explorer Browser it comes up with the default msn.com as my home page instead of my own page - so that worked.
Help! What do I do now?
Below is the new HJT log.
-TomKel-

Logfile of HijackThis v1.99.1
Scan saved at 2:24:30 PM, on 8/13/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADSERVICE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\PROGRAM FILES\IOMEGA\AUTODISK\ADUSERMON.EXE
C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\OFFICE-97\OFFICE\MSOFFICE.EXE
C:\QUICKENW\QWDLLS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N1 - Netscape 4: user_pref("browser.startup.homepage", "file:///C|/Program Files/Netscape/TomHome.html"); (C:\Program Files\Netscape\Users\tom_cserv\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\sd120p9x\Ls120"
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Office-97\Office\MSOFFICE.EXE
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {4F0C7900-4263-11D4-AE16-70F550C10000} - http://www.dellnet.com/ (file missing) (HKCU)
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\NPSWF32.dll
O16 - DPF: {C1BAC744-8F0B-11D0-89E7-00C0A8295197} (Cameractl Class) - http://www.smartraveler.com/bos/camera.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://forumchat.compuserve.com/applets/RTCChat.cab
O16 - DPF: {79B0508F-EC0C-11D1-94AE-0060976CB9AE} (CompuServe CISSwitchView Control) - http://www.compuserve.com/view_switch/CISSwitchView.ocx
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes…uditControl.cab
Post #7
shelf life - OK OK OK ! I went to the first link (http://wordtips.vitalnews.com) and the first suggestion there was the culprit! When I changed the resolution there was the Menu Bar on the bottom of the screen. Moved it back topside; changed the resolution back - BINGO! Thanks so much for your time and talent even though it was aparently a "user error" and not a virus, etc. Thanks for your patience. Also thank the other member who found the link to wordtips for me. Oh, and also thank you for sending me to the explaination of that "Shuttle Technology" program that is connected with my Superdisk. At least you stayed on your assigned topics by ridding me of the terafinder junk so I guess it qualifies as a valid question on my part. : - ) Keep up the good work folks! TomKel
Post #8
hi TomKel,

good. glad to help. happy safe surfing. some reference material for you:


Be careful of what you download, and where you download it from. Many programs come bundled with extra software.You may be installing more than you think. Learn more about the program, Does it come bundled with other "3rd party" programs? What do the 3rd party programs do? Will they deliver ads? If you search hard enough you can always find a "clean" alternative to any software. Stay away from warez and crack sites. Becarful what you download from file sharing networks. If you are not sure, scan it with your Antivirus app. A small file (in KB) is probably not what you think it is. DO YOU TRUST THE SOURCE? Check this database:Spyware Guide or this: Library before installing free/shareware.

Make sure you keep your Windows OS current by visiting Windows update
occasionaly to download and install any critical updates and service packs. These patch flaws/bugs that can be exploited.

Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
Working with Internet Explorer 6 Security
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser. You can have and use more than one browser on your computer.
Like Firefox,


Install a Firewall:A firewall will help to control what comes in from the internet and what leaves your computer to the internet. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. XP firewall dosnt block outbound traffic. Its important to know/learn what routinely needs a internet connection.
Zone Alarm
OutPost Lite
Jetico Personal Firewall
Look n Stop

Outlook Express with the default settings is not secure. It will run scripts, download images etc, just like a browser, but this was the old Outlook Express. Service Pack 2 has made huge improvements to Outlook, but just like with Internet Explorer, you dont have to use it.
try Pegasus E-Mail.

Make sure you have and keep updated Antivirus software
Free for home users:
avast! 4 Home Edition Download
AVG free version 7.0
AntiVir Personal Edition
Clam Win

Download one or two of these, install and update before using:(if these are constantly finding malware, then you need to make changes to your browser and or your habits)
CounterSpy Free trial version
Spybot Search and destroy
Ad-Aware SE Personal edition
Microsoft Windows Defender
Becarful with spyware "removers and scanners"– there are many "rogue/suspect" programs that "claim to remove" spyware.Check here first.


AntiTrojan software to fill in the gap:
a2 free
Ewido Anti-Spyware
Trojan Hunter
Tauscan trial version

Other programs to consider:
Process Guard stop events/processes with user intervention
SpywareBlaster add security to IE
IE-SPYAD adds adware peddlers sites/domains to IE restricted zone
ATF cleaner (W2K,XP only) cleans out temp files,history, autoforms etc

Learn More:
Test Your Browser
Parasite Free
Safe Hex
Shelf Lifes page
Browser Security Checkup
Post #9
OK, shelf life, I will look into some of those prevention measures & programs. Thanks for the follow-up list. OK, guess that is all - until the next crisis! : - ) -TomKel-
Post #10
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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