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Please, help. Cannot print or open software

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Post #1
I am lost. I cannot print or open word or excel or publisher programs. Cannot open print folder or add new hardware. Printers are missing in Add/Remove Programs but computer finds no new hardware and it freezes when you try to add new hardware. Nothing came up on spybot. Cannot even open my Norton Antivirus. Please, help.
Post #2
Well, we need a little more info if you dont mind. Like what OS (Windows98 …2k..XP) How much RAM do you have …CPU..etc..etc. Also, how many icons are in your system tray?

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