sam-my
Topic Starter
I am running Windows XP Pro
All the icons on my Desktop have been replaced (each one) with a small "white square. "
When Clicking on any one of it a window is popping out with the following:
Windows cannot open this file:
File:……
To open this file Windows needs to know what program created it. Windows can go online to look
it up automatically, or you can manually select from a list of programs on your computer.
1. I restarted the PC twice and got the same issue.
The System Tray is "empty" except the Ewido guard and the clock.
Clicking on the Ewido guard I can open the Ewido Window and manually scan the PC.
I clicked on "Start" and got also a small white square for all the existing programs except for Internet
Explorer and Outlook Express.
I performed PC scanning using Ewido (as above) and two on-line scanning programs
(BitDefender and Trend) with no finding.
Thru the "Start" I can open "My Documents" and "My Computer"… but nothing thru the Desktop
When clicking on "Start" -> on "All Programs" I got the list of all the programs but the icons are as above,
and I cannot open any program using them
2. I cannot use the system restore, since I cannot open any program from the desktop or from the "Run".
I used the "System Restore " in Safe Mode to a previous date (October 31). The issue remain unsolved.
3. I decided to check the OS repair using Windows CD
(I had no idea how to allow the PC to boot from the CD prior to boot the HD - I learnt it "the hard way")
The computer then boot from the CD, opening the first screen that offers to load repair console. As "advised" (in http://www.michaelstevenstech.com ), I skiped the first screen and clicked on the second Repair command ®.
The repair process ran smooth, asked for the CD key while "installing Windows" and after
a while (34 minutes left) a window popped up with the following:
Windows cannot open this file:
File: rundll32.exe
To open this file Windows needs to know what program created it. Windows can go online to look
it up automatically, or you can manually select from a list of programs on your computer.
After cliking Cancel several times to allow the process to continue, additional windows (same ones)
popped up for the followong files: "regsvr32.exe", "fixmapi.exe", unregmp2.exe", "Cmd.exe" ,
"migrate.exe", "logagent.exe", "uploaddm.exe", "mstinit.exe"
and I had to hit several times Cancel to continue. Finaly, the process ended,
the PC rebooted but the main issue has not been solved.
Note: When The PC rebooted I 've got a window (as above) for the file: Setup50.exe.
I cliked on Cancel to get the Desktop opening.
I repeated this task twice, but got the same results.
Why these windows popped up during the repair process?
Is this means that I cannot repair my existing OS and I have to reinstall it completely (Clean Install)?
If positif, what about all the existing files on my PC. My HD (80G) is divided into two partitions C and D each one 40G .
In the C drive I have the OS and all the security programs. In the D all the personnal ones (with 20G space available).
I cannot open the Nero program to burn disks to copy my files. Is the Clean Install affect the C drive
only i.e. programs and settings and not the D drive (if I am not reformating)
If positif, may I copy the security programs (AV,AS.AT…) to the D drive to reuse them after OS reinstallation?
Thanks for your assistance and advise
All the icons on my Desktop have been replaced (each one) with a small "white square. "
When Clicking on any one of it a window is popping out with the following:
Windows cannot open this file:
File:……
To open this file Windows needs to know what program created it. Windows can go online to look
it up automatically, or you can manually select from a list of programs on your computer.
1. I restarted the PC twice and got the same issue.
The System Tray is "empty" except the Ewido guard and the clock.
Clicking on the Ewido guard I can open the Ewido Window and manually scan the PC.
I clicked on "Start" and got also a small white square for all the existing programs except for Internet
Explorer and Outlook Express.
I performed PC scanning using Ewido (as above) and two on-line scanning programs
(BitDefender and Trend) with no finding.
Thru the "Start" I can open "My Documents" and "My Computer"… but nothing thru the Desktop
When clicking on "Start" -> on "All Programs" I got the list of all the programs but the icons are as above,
and I cannot open any program using them
2. I cannot use the system restore, since I cannot open any program from the desktop or from the "Run".
I used the "System Restore " in Safe Mode to a previous date (October 31). The issue remain unsolved.
3. I decided to check the OS repair using Windows CD
(I had no idea how to allow the PC to boot from the CD prior to boot the HD - I learnt it "the hard way")
The computer then boot from the CD, opening the first screen that offers to load repair console. As "advised" (in http://www.michaelstevenstech.com ), I skiped the first screen and clicked on the second Repair command ®.
The repair process ran smooth, asked for the CD key while "installing Windows" and after
a while (34 minutes left) a window popped up with the following:
Windows cannot open this file:
File: rundll32.exe
To open this file Windows needs to know what program created it. Windows can go online to look
it up automatically, or you can manually select from a list of programs on your computer.
After cliking Cancel several times to allow the process to continue, additional windows (same ones)
popped up for the followong files: "regsvr32.exe", "fixmapi.exe", unregmp2.exe", "Cmd.exe" ,
"migrate.exe", "logagent.exe", "uploaddm.exe", "mstinit.exe"
and I had to hit several times Cancel to continue. Finaly, the process ended,
the PC rebooted but the main issue has not been solved.
Note: When The PC rebooted I 've got a window (as above) for the file: Setup50.exe.
I cliked on Cancel to get the Desktop opening.
I repeated this task twice, but got the same results.
Why these windows popped up during the repair process?
Is this means that I cannot repair my existing OS and I have to reinstall it completely (Clean Install)?
If positif, what about all the existing files on my PC. My HD (80G) is divided into two partitions C and D each one 40G .
In the C drive I have the OS and all the security programs. In the D all the personnal ones (with 20G space available).
I cannot open the Nero program to burn disks to copy my files. Is the Clean Install affect the C drive
only i.e. programs and settings and not the D drive (if I am not reformating)
If positif, may I copy the security programs (AV,AS.AT…) to the D drive to reuse them after OS reinstallation?
Thanks for your assistance and advise