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Post #1 last edited
Edit: Moved by Doug

firstly,computer was running fne when i did not have internet and i opened a file with adobe reader 9,doing this changed all the icons on the desktop,now i am online and when the computer is starting up it opens with numeros internet pages ,also when i try to oprn anythimg it comes up with file donload security at the top and says run save or cancel .i have used hijack this. this is the result i hope you can help meStartupList report, 14/09/2010, 15:00:55
StartupList version: 1.52.2
Started from : C:\Users\Danni\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GNY5BFUW\HiJackThis[1].EXE
Detected: Windows Vista SP2 (WinNT 6.00.1906)
Detected: Internet Explorer v8.00 (8.00.6001.18943)
* Using default options
==================================================

Running processes:

C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\Logitech Vid\Vid.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
C:\Users\Danni\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GNY5BFUW\HiJackThis[1].exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe

————————————————–

Listing of startup folders:

Shell folders Startup:
[C:\Users\Danni\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup]
Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe

Shell folders Common Startup:
[C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup]
Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\Windows\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

RtHDVCpl = RtHDVCpl.exe
UpdReg = C:\Windows\UpdReg.EXE
Broadcom Wireless Manager UI = C:\Windows\system32\WLTRAY.exe
StartCCC = "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
Dell DataSafe Online = "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
dellsupportcenter = "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
DVDtoiPodConverter_upgrade = "C:\Users\Simon\DVDtoiPodConverter\DVDtoiPodConverter.exe" /upgrade
LogitechQuickCamRibbon = "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
btbb_McciTrayApp = "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
QuickTime Task = "C:\Program Files\QuickTime\QTTask.exe" -atboottime
mcui_exe = "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
DivXUpdate = "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
Adobe ARM = "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
AppleSyncNotifier = C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
SunJavaUpdateSched = "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Sidebar = C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
swg = "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
kdx = C:\Program Files\Kontiki\KHost.exe -all
Logitech Vid = "C:\Program Files\Logitech\Logitech Vid\vid.exe" -bootmode
WMPNSCFG = C:\Program Files\Windows Media Player\WMPNSCFG.exe

————————————————–

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

————————————————–

Load/Run keys from C:\Windows\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL

————————————————–

Shell & screensaver key from C:\Windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=C:\Windows\system32\GPhotos.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll - {02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
AskBar BHO - C:\Program Files\AskBarDis\bar\bin\askBar.dll - {201f27d4-3704-41d6-89c1-aa35e39143ed}
scriptproxy - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20100830155205.dll - {7DB2D5A0-7241-4E79-B68D-6309F01C5231}
(no name) - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
(no name) - c:\progra~1\mcafee\sitead~1\mcieplg.dll - {B164E929-A1B6-4A06-B104-2CD0E90A88FF}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}

————————————————–

Enumerating Task Scheduler jobs:

GoogleUpdateTaskMachineCore.job
GoogleUpdateTaskMachineUA.job
PCConfidential.job
RegistryBooster.job
RegSERVO.job
RegTool Scan.job
RegTool Startup.job
RtlNICDiagVistaStart.job
User_Feed_Synchronization-{3E023FAE-B85A-4094-8E8B-6E923B607ABB}.job
User_Feed_Synchronization-{D2B4F967-3599-46A0-907D-63A6FF32E8E6}.job
User_Feed_Synchronization-{FC56C119-8C2D-42A9-8457-ECBFAFAD38F9}.job

————————————————–

Enumerating Download Program Files:

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\Windows\system32\LegitCheckControl.DLL
CODEBASE = http://download.microsoft.com/download/C/0…heckControl.cab

[FixItClient Class]
InProcServer32 = C:\Windows\Downloaded Program Files\FixItControl.dll
CODEBASE = https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB

[get_atlcom Class]
InProcServer32 = C:\Windows\Downloaded Program Files\gp.ocx
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

————————————————–

Enumerating Winsock LSP files:

NameSpace #1: C:\Windows\system32\NLAapi.dll
NameSpace #2: C:\Windows\system32\napinsp.dll
NameSpace #3: C:\Windows\system32\pnrpnsp.dll
NameSpace #4: C:\Windows\system32\pnrpnsp.dll
NameSpace #7: C:\Program Files\Bonjour\mdnsNSP.dll

————————————————–

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\Windows\TEMP\logishrd\LVPrcInj02.dll||C:\Windows\TEMP\logishrd\


————————————————–

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\Windows\System32\webcheck.dll

————————————————–
End of report, 10,406 bytes
Report generated in 0.093 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

:pullhair:
Post #2
Posted Image

If need be, download the tools needed to a flash drive or other removable media, and run them from the USB device.



DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.



Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.


Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
Post #3
Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4629 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18943 16/09/2010 18:01:49 mbam-log-2010-09-16 (18-01-49).txt Scan type: Quick scan Objects scanned: 134002 Time elapsed: 5 minute(s), 51 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 5 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 30 Files Infected: 79 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\ProgramData\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Not selected for removal. C:\ProgramData\ClickPotatoLiteSA (Adware.ClickPotato) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\ClickPotatoLite (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\QueryExplorer (Adware.QueryExplorer) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Logs (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Results (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\ShopperReports3 (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ClickPotatoLite (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0 (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464} (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults\preferences (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\QueryExplorer (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Registry Helper (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\ShopperReports3 (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0 (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components (Adware.ShopperReports) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper (Rogue.RegistryHelper) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports (Adware.ShopperReports) -> Not selected for removal. Files Infected: C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA.dat (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAAbout.mht (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAau.dat (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAEULA.mht (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA_kyf.dat (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\QueryExplorer\queryexplorer117.exe (Adware.QueryExplorer) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Logs\2009-04-14 02-33-230.log (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Logs\2009-04-14 02-38-150.log (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Results\Evidence.db (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Results\Junk.db (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Results\Registry.db (Rogue.RegTool) -> Not selected for removal. C:\Users\Simon\AppData\Roaming\RegTool\Results\Update.db (Rogue.RegTool) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSA.exe (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSAAX.dll (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSABHO.dll (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSAHook.dll (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteUninstaller.exe (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\LaunchHelp.dll (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions\chrome.manifest (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions\install.rdf (Adware.ClickPotato) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome.manifest (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\install.rdf (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome\queryexplorer.jar (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults\preferences\prefs.js (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\QueryExplorer\queryexplorer.dll (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\QueryExplorer\queryexplorer.exe (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\QueryExplorer\uninstall.exe (Adware.QueryExplorer) -> Not selected for removal. C:\Program Files\Registry Helper\AdvisorLetters.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\background.jpg (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\delete_invalid_entries_grey.jpg (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\ErrorFound.wav (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\header.gif (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\help.chm (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\IEHandler.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\letter.htm (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\letter1.htm (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\letter2.htm (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\letter3.htm (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\letter4.htm (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\letter5.htm (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\logo.jpg (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\print_16.gif (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\Registry Helper Screen Saver Setup.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\Registry Helper.url (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\RegistryHelper.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\RegistryHelperBundle.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\RegistryHelperService.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\RegistryHelperSetupCB.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\RegistryHelperSetupTR.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\RegistryHelperUninstaller.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\Starter.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\uninst.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Registry Helper\vbrun60sp5.exe (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\BRNstIE.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\CmndFF.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\CntntCntr.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\LaunchHelp.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\link.ico (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\mozillaps.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\Pltfrm.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\ShopperReports.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\ShopperReportsUninstaller.exe (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome.manifest (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\install.rdf (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.dll (Adware.ShopperReports) -> Not selected for removal. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.xpt (Adware.ShopperReports) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\About Us.lnk (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Customer Support.lnk (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Uninstall Instructions.lnk (Adware.ClickPotato) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Registry Helper Help.lnk (Rogue.RegistryHelper) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Registry Helper.lnk (Rogue.RegistryHelper) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Visit our Website.lnk (Rogue.RegistryHelper) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\About Us.lnk (Adware.ShopperReports) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\Customer Support.lnk (Adware.ShopperReports) -> Not selected for removal. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\ShopperReports Uninstall Instructions.lnk (Adware.ShopperReports) -> Not selected for removal. C:\Users\Public\Desktop\Registry Helper.lnk (Rogue.RegistryHelper) -> Not selected for removal. C:\Program Files\Mozilla Firefox\plugins\npclntax_ClickPotatoLiteSA.dll (Adware.ClickPotato) -> Not selected for removal. C:\Windows\Tasks\RegTool Scan.job (Rogue.RegTool) -> Not selected for removal.
Post #4

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4629

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18943

16/09/2010 18:01:49
mbam-log-2010-09-16 (18-01-49).txt

Scan type: Quick scan
Objects scanned: 134002
Time elapsed: 5 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 30
Files Infected: 79

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Not selected for removal.
C:\ProgramData\ClickPotatoLiteSA (Adware.ClickPotato) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\ClickPotatoLite (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\QueryExplorer (Adware.QueryExplorer) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Logs (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Results (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\ShopperReports3 (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ClickPotatoLite (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0 (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464} (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults\preferences (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\QueryExplorer (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Registry Helper (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\ShopperReports3 (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0 (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components (Adware.ShopperReports) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper (Rogue.RegistryHelper) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports (Adware.ShopperReports) -> Not selected for removal.

Files Infected:
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA.dat (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAAbout.mht (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAau.dat (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAEULA.mht (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA_kyf.dat (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\QueryExplorer\queryexplorer117.exe (Adware.QueryExplorer) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Logs\2009-04-14 02-33-230.log (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Logs\2009-04-14 02-38-150.log (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Results\Evidence.db (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Results\Junk.db (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Results\Registry.db (Rogue.RegTool) -> Not selected for removal.
C:\Users\Simon\AppData\Roaming\RegTool\Results\Update.db (Rogue.RegTool) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSA.exe (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSAAX.dll (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSABHO.dll (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSAHook.dll (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteUninstaller.exe (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\LaunchHelp.dll (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions\chrome.manifest (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions\install.rdf (Adware.ClickPotato) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome.manifest (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\install.rdf (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome\queryexplorer.jar (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults\preferences\prefs.js (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\QueryExplorer\queryexplorer.dll (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\QueryExplorer\queryexplorer.exe (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\QueryExplorer\uninstall.exe (Adware.QueryExplorer) -> Not selected for removal.
C:\Program Files\Registry Helper\AdvisorLetters.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\background.jpg (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\delete_invalid_entries_grey.jpg (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\ErrorFound.wav (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\header.gif (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\help.chm (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\IEHandler.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\letter.htm (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\letter1.htm (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\letter2.htm (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\letter3.htm (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\letter4.htm (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\letter5.htm (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\logo.jpg (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\print_16.gif (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\Registry Helper Screen Saver Setup.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\Registry Helper.url (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\RegistryHelper.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\RegistryHelperBundle.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\RegistryHelperService.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\RegistryHelperSetupCB.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\RegistryHelperSetupTR.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\RegistryHelperUninstaller.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\Starter.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\uninst.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Registry Helper\vbrun60sp5.exe (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\BRNstIE.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\CmndFF.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\CntntCntr.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\LaunchHelp.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\link.ico (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\mozillaps.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\Pltfrm.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\ShopperReports.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\ShopperReportsUninstaller.exe (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome.manifest (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\install.rdf (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.dll (Adware.ShopperReports) -> Not selected for removal.
C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.xpt (Adware.ShopperReports) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\About Us.lnk (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Customer Support.lnk (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Uninstall Instructions.lnk (Adware.ClickPotato) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Registry Helper Help.lnk (Rogue.RegistryHelper) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Registry Helper.lnk (Rogue.RegistryHelper) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Visit our Website.lnk (Rogue.RegistryHelper) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\About Us.lnk (Adware.ShopperReports) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\Customer Support.lnk (Adware.ShopperReports) -> Not selected for removal.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\ShopperReports Uninstall Instructions.lnk (Adware.ShopperReports) -> Not selected for removal.
C:\Users\Public\Desktop\Registry Helper.lnk (Rogue.RegistryHelper) -> Not selected for removal.
C:\Program Files\Mozilla Firefox\plugins\npclntax_ClickPotatoLiteSA.dll (Adware.ClickPotato) -> Not selected for removal.
C:\Windows\Tasks\RegTool Scan.job (Rogue.RegTool) -> Not selected for removal.

girlfriends page seems to e running ok but on my page i cant open anything
Post #7 last edited

Not selected for removal.

So you did select them to be removed because it shows Not selected for removal.
Post #8
Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4629 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18943 16/09/2010 19:43:54 mbam-log-2010-09-16 (19-43-54).txt Scan type: Quick scan Objects scanned: 133901 Time elapsed: 5 minute(s), 38 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 30 Files Infected: 79 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\ProgramData\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Quarantined and deleted successfully. C:\ProgramData\ClickPotatoLiteSA (Adware.ClickPotato) -> Quarantined and deleted successfully. C:\Users\Simon\AppData\Roaming\ClickPotatoLite (Adware.ClickPotato) -> Quarantined and deleted successfully. C:\ProgramData\QueryExplorer (Adware.QueryExplorer) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Logs (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Results (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Program Files\ClickPotatoLite (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0 (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464} (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults\preferences (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\QueryExplorer (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Registry Helper (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\ShopperReports3 (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0 (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components (Adware.ShopperReports) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato (Adware.ClickPotato) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper (Rogue.RegistryHelper) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports (Adware.ShopperReports) -> Delete on reboot. Files Infected: C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA.dat (Adware.ClickPotato) -> Quarantined and deleted successfully. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAAbout.mht (Adware.ClickPotato) -> Quarantined and deleted successfully. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAau.dat (Adware.ClickPotato) -> Quarantined and deleted successfully. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAEULA.mht (Adware.ClickPotato) -> Quarantined and deleted successfully. C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA_kyf.dat (Adware.ClickPotato) -> Quarantined and deleted successfully. C:\ProgramData\QueryExplorer\queryexplorer117.exe (Adware.QueryExplorer) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Logs\2009-04-14 02-33-230.log (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Logs\2009-04-14 02-38-150.log (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Results\Evidence.db (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Results\Junk.db (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Results\Registry.db (Rogue.RegTool) -> Delete on reboot. C:\Users\Simon\AppData\Roaming\RegTool\Results\Update.db (Rogue.RegTool) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSA.exe (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSAAX.dll (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSABHO.dll (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteSAHook.dll (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\ClickPotatoLiteUninstaller.exe (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\LaunchHelp.dll (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions\chrome.manifest (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\ClickPotatoLite\bin\10.0.529.0\firefox\extensions\install.rdf (Adware.ClickPotato) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome.manifest (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\install.rdf (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\chrome\queryexplorer.jar (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Mozilla Firefox\extensions\{27E679CC-6AAB-4B2A-BB87-096FE4178464}\defaults\preferences\prefs.js (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\QueryExplorer\queryexplorer.dll (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\QueryExplorer\queryexplorer.exe (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\QueryExplorer\uninstall.exe (Adware.QueryExplorer) -> Delete on reboot. C:\Program Files\Registry Helper\AdvisorLetters.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\background.jpg (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\delete_invalid_entries_grey.jpg (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\ErrorFound.wav (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\header.gif (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\help.chm (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\IEHandler.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\letter.htm (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\letter1.htm (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\letter2.htm (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\letter3.htm (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\letter4.htm (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\letter5.htm (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\logo.jpg (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\print_16.gif (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\Registry Helper Screen Saver Setup.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\Registry Helper.url (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\RegistryHelper.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\RegistryHelperBundle.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\RegistryHelperService.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\RegistryHelperSetupCB.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\RegistryHelperSetupTR.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\RegistryHelperUninstaller.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\Starter.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\uninst.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Registry Helper\vbrun60sp5.exe (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\BRNstIE.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\CmndFF.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\CntntCntr.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\LaunchHelp.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\link.ico (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\mozillaps.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\Pltfrm.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\ShopperReports.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\ShopperReportsUninstaller.exe (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome.manifest (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\install.rdf (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.dll (Adware.ShopperReports) -> Delete on reboot. C:\Program Files\ShopperReports3\bin\3.0.491.0\firefox\firefoxtoolbar\extensions\components\BRNstFF.xpt (Adware.ShopperReports) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\About Us.lnk (Adware.ClickPotato) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Customer Support.lnk (Adware.ClickPotato) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Uninstall Instructions.lnk (Adware.ClickPotato) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Registry Helper Help.lnk (Rogue.RegistryHelper) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Registry Helper.lnk (Rogue.RegistryHelper) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper\Visit our Website.lnk (Rogue.RegistryHelper) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\About Us.lnk (Adware.ShopperReports) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\Customer Support.lnk (Adware.ShopperReports) -> Delete on reboot. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopperReports\ShopperReports Uninstall Instructions.lnk (Adware.ShopperReports) -> Delete on reboot. C:\Users\Public\Desktop\Registry Helper.lnk (Rogue.RegistryHelper) -> Delete on reboot. C:\Program Files\Mozilla Firefox\plugins\npclntax_ClickPotatoLiteSA.dll (Adware.ClickPotato) -> Delete on reboot. C:\Windows\Tasks\RegTool Scan.job (Rogue.RegTool) -> Delete on reboot. i ran it again and removed them,my girlfriends page is quicker but when i try to goon my page the same thing is happening,cant open any files
Post #10
yes ,but on my page sill cant access files on my page,when i try to open files a explorer page comes up then a littke window saying run save or cancel,
Post #11

but on my page sill cant access files on my page

Are you talking about your web page you created or just that the internet won't open?


Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #12
no it is not apage i made,i mean the explorer wont open or anything i try ,cant access anything when i try to open computer just goes round in circles,i click on for instance explorer the inernet page comes upand then another window with run save or cancel
Post #13
Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.
Post #15

ldt my helper is not with me today and he says to be careful with combofix and experience users should use it,what should i do

You can either wait for your helper if you're affraid to run it on your own.

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