My HijackThis log

Hi Guys, You have an amazing board here and are doing a great job. I ma lately experiencing some "slowness" issues and even though I am pretty careful, here is my HijackThis log for your careful inspection. One interesting point is that I moved from IE to Firefox recently but it still says IE is my main browser :wtf: I also have serious doubts about O23 at the end of the list… _________________ Logfile of HijackThis v1.99.1 Scan saved at 14:46:17, on 28-8-2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\BCMSMMSG.exe C:\Program Files\Apoint\Apoint.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Dell\QuickSet\QuickSet.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Picasa2\PicasaMediaDetector.exe C:\Program Files\Apoint\Apntex.exe C:\Program Files\Santa Cruz Networks\vSkype\vSkype.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\Program Files\Stardock\ObjectDock\ObjectDock.exe C:\Program Files\Microsoft ActiveSync\WCESMgr.exe C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Office\Office10\WINWORD.EXE C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\QWERTY\Mijn documenten\COMPUTER\HijackThis1991.exe

Thanks a lot for your help, I could see you guys are super busy I hope I can help out one day too

I put HJT in its own folder and here is what I got :

Logfile of HijackThis v1.99.1
Scan saved at 20:12:49, on 5-9-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\QuickSet\QuickSet.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HIJACKTHIS\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://web.planet.nl/zoeken
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.planet.nl:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = reg.planet.nl;;localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [hcenter] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{037D16FB-E3B5-43E8-91E7-B7D2B1AA10D8}: NameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{09F627F1-586B-4FB5-8889-4A5EE47969F6}: NameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{037D16FB-E3B5-43E8-91E7-B7D2B1AA10D8}: NameServer = 192.168.1.1
O18 - Protocol: vskype - (no CLSID) - (no file)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: Inverse IP InSight Client (InverseLaunchIPI) - Unknown owner - C:\Program Files\IP Insight\LaunchIPI.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

OK I have done all of the above (although I run both those softwares every month and I have Norton installed) and both Spybot and AdWare came out clean.

One thing though is that Norton was turned off after I ran HJT or Spybot so while I ran the free virus check I cought a few trojans <_<

Anyway my computer runs really nicely and here is my HJT log :

Logfile of HijackThis v1.99.1
Scan saved at 8:31:13, on 6-9-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\QuickSet\QuickSet.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HIJACKTHIS\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://web.planet.nl/zoeken
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.planet.nl:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = reg.planet.nl;;localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [hcenter] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{037D16FB-E3B5-43E8-91E7-B7D2B1AA10D8}: NameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{09F627F1-586B-4FB5-8889-4A5EE47969F6}: NameServer = 192.168.1.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{037D16FB-E3B5-43E8-91E7-B7D2B1AA10D8}: NameServer = 192.168.1.1
O18 - Protocol: vskype - (no CLSID) - (no file)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: Inverse IP InSight Client (InverseLaunchIPI) - Unknown owner - C:\Program Files\IP Insight\LaunchIPI.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Hello Again Skyfish,

I don't see any evidence of a trojan or anything bad on your log. Both Trendmicro and Panda are very legitamite sites, it may have picked something up in a backup.

Do you use this program vskype ?, if not it is safe to delete with HJT.

Close all open windows and browsers and click on fix checked.

* O18 - Protocol: vskype - (no CLSID) - (no file)

If you can, post the log from Panda or Trendmicro and let me see what is up with it.

Here are some tips and free programs to install to help keep the bad guys out.

Here are some free programs and tips for keeping your system up to date, and to help keep all the riff raff out of your system.

*Run CCleaner, this is a very safe program that will clean out all the crapola on your system. It will also remove cookies,
so go to OPTIONS/ COOKIES and move the ones you want to keep from the left window to the right window.

Now that your clean, we need to erase all possible older infected files that may still be lurking on your system.
clean out your TEMP FILES

* This procedure should be run from SAFEMODE for better results.

To Enter SAFEMODE

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
* Then press the ENTER KEY ON YOUR KEYBOARD

Now, while in SAFEMODE,

* click on START/ RUN , and type %temp% and press the ok button.

This will open up the temp directory that your machine uses. GO TO EDIT/ SELECT ALL and delete all the contents of that folder.
* Do this for each user of your computer.
* Do this same process for %windir%\temp.

NOW RE-BOOT NORMALLY

DELETE TEMPORARY INTERNET FILES

* Open INTERNET EXPLORER
* Click on the TOOLS MENU
* Then INTERNET OPTIONS
* At the GENERAL TAB, (which should be the first tab you are currently on),
* click on the DELETE FILES BUTTON and put a checkmark in DELETE ALL OFFLINE CONTENT.
* Then press the OK BUTTON . This may take quite a while, so do not be alarmed with how long it takes.
* When it is done, your Temporary Internet Files will now be deleted.

Now Empty your Recycle Bin

Now we need to TURN OFF and then TURN BACK ON SYSTEM RESTORE.

This will remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent
any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points
which are likely to be infected)


Turn off System Restore.

* On the Desktop, right-click My Computer.
* Click Properties.
* Click the System Restore tab.
* Check Turn off System Restore.
* Click Apply, and then click OK.


Reboot your System


Turn ON System Restore.

* On the Desktop, right-click My Computer.
* Click Properties.
* Click the System Restore tab.
* UN-Check Turn off System Restore.
* Click Apply, and then click OK.
* Now while in System Restore, create a new Restore Point.

* Make sure that your ANTI-VIRUS SOFTWARE is up to date and run a full scan at least once aweek.
* If you want to use a free program, try this excellent one.
http://free.grisoft.com/doc/1

* Run SPYBOT SEARCH AND DESTROY 1.4 > CHECK FOR UPDATES > IMMUNIZE and run a full system scan on a regular basis.
http://www.safer-networking.org/en/mirrors/index.html

* Run AD-AWARE SE PERSONAL/ CHECK FOR UPDATES and run a FULL SYSTEM SCAN on a regular basis.
http://www.download.com/3000-2144-10045910…page&tag;=button

* Download and run SPYWARE BLASTER,
* Check for updates and enable all protection. This program will just sit in the background and help keep all the bad guys out.
http://www.javacoolsoftware.com/

* Download and install WINPATROL
* This program will warn you when any changes are being made to your system and give you the option to deny the change.
http://www.winpatrol.com/download.html

* IE-SPYAD is a one time install, it will put 1000s of bad sites in your IE Restricted Zone.
http://www.pcworld.com/downloads/file_down…23332&fileidx;=1

* WINDOWS UPDATES - Enable Automatic Updates
Right click on MY COMPUTER/ GO TO PROPERTIES/ AUTOMATIC UPDATES and put a mark in the radio button
DOWNLOAD UPDATES FOR ME BUT LET ME CHOOSE WHEN TO INSTALL THEM.

* Consider surfing the net with the FireFox Browser You can download via my signature.It has more features and is a lot
more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
When it asks you if you want it to be your default browser, say NO and take the checkmark out of the box to ask you again. After you
use this for awhile, you will want to make it your default.
http://www.mozilla.org/products/firefox/

* There companion THUNDERBIRD MAIL program was highly favored in PCWorld Magazine,, this to has a good spam filter
and is more secure than Outlook Express.
http://www.mozilla.org/products/thunderbird/

* Now go to START/ CONTROL PANEL/ PERFROMANCE AND MAINTENANCE/ REARRANGE ITEMS ON YOUR HARD DISK TO MAKE PROGRAMS RUN FASTER
This is the Windows Disk Defragger, run this maybe once or twice a month to keep your system running good.
The first time you run it, it may take awhile.

* Last but not least, install this great free Firewall from Zone Labs.
http://www.pcworld.com/downloads/file_desc…fid,7228,00.asp

I'll be waiting for the logs from Panda or Trendmicro to double check it for you.

Ken