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system restore

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Post #1
i have this problem with my computer, i go to do a system restore cause my computers been acting gay all of a sudden and it comes up with something thats telling me i dont have the permission and i need to contact the system adminstrator and i am the system admnistrator. there is no tab that i can go to on system properties and fix this, its not in the registry either. any help?
Post #2
hmm.. well..keep in mind that system restore is not a utility, persay. You really should only use it as a last ditch effort. First, to rule out a spyware/malware issue, Download the latest version of Hijack This here. Then scan but do not fix anything yet. Save the scan to a log then come back here and post the results in the "hijack this logs and problems" forum in a new thread.
Post #3
Hello, I am having a similiar problem. When I try to to a system restore, the window comes up blank. The system that I am trying to repair was bogged down with major viruses and parasites. I've used programs such as Avast home edition, AVG, Spybot S&D, CWShredder, Ad-Aware and I use Zone Alarm firewall. These programs have removed the majority but there are still some left and I think that some of the virus's damaged a lot of files. Just to give you an idea of what was in there (there was ALOT). Favorite Man, Hotbar, ISTbar, VX2, Aurora, Gator, Double Click, Search Assistant, My Way, Hunt Bar, SideFind, xxxToolbar, IEAccess/HTMLDialer, Browser Aid, Flashenhancer and much more. Do you have any suggestions on how I can get the system restore back? Thank you for your time.
Post #5
I am having the same problem as described with system restore. I have checked all other possibilites and have no idea why it has been disable by group policy. I am running XP home which does not have a group policy editor on the mmc available snap-ins. I have tried and tried (7 hours now) and cant fix the problem whatsoever.

My pc is not running correctly because of this. I cant access my computer (the flashlight seraching for the items is displayed), the recent list of visited websites (the drop down list in i.e. won't load) and I cant type a web address and press enter (nothing happens).

Apart from that my pc would appear to be working normally. Short of uninstalling xp and losing all my photos and files I don't know what to do. Can you help?

Thanks

Kenny

p.s. it said do not post a hijackthis log file unless requested, but in the posts previous to this it was requested to make sure there were no rogue things in my system, so i have posted my log. Hoep that is ok.





Logfile of HijackThis v1.99.1
Scan saved at 16:31:11, on 31/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Nokia\Nokia PC Suite 6\Launch Application 2.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TDK Systems\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Kenny\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freeserve.co.uk
O1 - Hosts: 64.233.167.104 www.sophos.com
O1 - Hosts: 64.233.167.104 www.mcafee.com
O1 - Hosts: 64.233.167.104 www.viruslist.com
O1 - Hosts: 64.233.167.104 www.f-secure.com
O1 - Hosts: 64.233.167.104 www.avp.com
O1 - Hosts: 64.233.167.104 www.kaspersky.com
O1 - Hosts: 64.233.167.104 www.networkassociates.com
O1 - Hosts: 64.233.167.104 www.ca.com
O1 - Hosts: 64.233.167.104 www.my-etrust.com
O1 - Hosts: 64.233.167.104 www.nai.com
O1 - Hosts: 64.233.167.104 www.grisoft.com
O1 - Hosts: 64.233.167.104 symantec.com
O1 - Hosts: 64.233.167.104 sophos.com
O1 - Hosts: 64.233.167.104 mcafee.com
O1 - Hosts: 64.233.167.104 liveupdate.symantecliveupdate.com
O1 - Hosts: 64.233.167.104 viruslist.com
O1 - Hosts: 64.233.167.104 f-secure.com
O1 - Hosts: 64.233.167.104 kaspersky.com
O1 - Hosts: 64.233.167.104 kaspersky-labs.com
O1 - Hosts: 64.233.167.104 avp.com
O1 - Hosts: 64.233.167.104 networkassociates.com
O1 - Hosts: 64.233.167.104 ca.com
O1 - Hosts: 64.233.167.104 mast.mcafee.com
O1 - Hosts: 64.233.167.104 my-etrust.com
O1 - Hosts: 64.233.167.104 download.mcafee.com
O1 - Hosts: 64.233.167.104 dispatch.mcafee.com
O1 - Hosts: 64.233.167.104 secure.nai.com
O1 - Hosts: 64.233.167.104 nai.com
O1 - Hosts: 64.233.167.104 us.mcafee.com
O1 - Hosts: 64.233.167.104 rads.mcafee.com
O1 - Hosts: 64.233.167.104 trendmicro.com
O1 - Hosts: 64.233.167.104 grisoft.com
O1 - Hosts: 64.233.167.104 sandbox.norman.no
O1 - Hosts: 64.233.167.104 www.pandasoftware.com
O1 - Hosts: 64.233.167.104 uk.trendmicro-europe.com
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {5AA06644-BC46-4220-A460-47A6EB47C96D} - (no file)
O3 - Toolbar: Virgin Radio Bar - {4A334B0A-DC75-49D7-9989-0B3C4E4AF773} - C:\WINDOWS\system32\virginAB.dll
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Workflow] E:\Workflow.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\Launch Application 2.exe -onlytray
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O8 - Extra context menu item: Ask Jeeves Search - res://C:\WINDOWS\system32\virginAB.dll/cmd-search-selection
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\TDK Systems\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\TDK Systems\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.co.uk
O16 - DPF: ChatSpace Full Java Client 3.1.0.248 - http://chat-c2.wanadoo.co.uk/Java/cfs31248.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe…up1.0.0.8-2.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab31267.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - http://moneymanager.egg.com/activex/accounttracking.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {AD1936CB-657C-4B79-AD63-CBCBA1DD83CB} (Virgin Radio Installer Control) - http://dl.ask.co.uk/toolbars/vitoolbar/dow…virgin-inst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.com/games/popcaploader_v6.cab
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\TDK Systems\Bluetooth Software\bin\btwdins.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: SNMP Service (SNMP) - Unknown owner - C:\WINDOWS\System32\snmp.exe (file missing)
O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)

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