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Spyware / Malware / Virus Removal

Computer Takes Long To Shutdown/restart

2 min read

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Post #1
Hello. I am trying to help one of my friend's fix his computer. Before I start, this computer runs many korean programs which is mainly why I can't fix it myself, he doesn't know which programs lead to what, and I can't speak korean enough to lurk through korean tech forums, so hopefully someone out there has a better grasp of the language than I do and can figure this one out.

Anywyas here is a description of his problem:
He tells me that within the last week or so, his computer has been taking really long to restart. I can back him up on this, it generally takes his computer 5+ mins to shut down(xp saving settings) and using a quick shutdown shortcut like shutdown.exe -s -t 0 doesn't really seem to help so it's not that programs are taking to long to close. Booting up is another maybe linked problem, it can take up to 3 mins to get through windows startup and get to the desktop for it own personal loads.
/———————————————————–/

Logfile of HijackThis v1.99.1
Scan saved at 11:42:08 AM, on 3/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Pure_Piggy\Desktop\HijackThis\HijackThis1991.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (file missing)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [KAVPersonal50] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe /minimize
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Microsoft Excel로 내보내기(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: ¸®¼­A¡ - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://free.aol.com
O16 - DPF: {2C197E55-080B-42A4-BFD0-9595B3534CF4} (KVPplugin00 Control) - https://www.vpay.co.kr/KVPplugin01.cab
O16 - DPF: {3EBFE192-5355-4B0A-B156-8CAE89F755CB} (Joara_Book_Viewer Control) - http://files.joara.com/install/Joara_Book_ViewerProj1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1101360701109
O16 - DPF: {7417F730-7BAB-409E-8BB7-6936D361B869} (MLauncher Class) - http://download.mgame.com/download/cab/MLauncher.cab
O16 - DPF: {7451A3DE-A83D-469D-977B-D7627EEA07DD} (FcCommCtrl.AlbumDropBox) - http://login.freechal.com/freechalon/FcCommCtrl.cab
O16 - DPF: {85AF9A98-3423-45E4-8BAD-85645F16AC31} (P3 Bugs VoD Loader Class) - http://player.bugs.co.kr/install/mv/p3bvset.cab
O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanmail.net/cab9/dmcc2.cab
O16 - DPF: {9BED3AC7-E6D4-43E7-B8A1-1FA502F639E1} (XTools Control) - http://player.bugs.co.kr/install/mv/XTools.cab
O16 - DPF: {AD906BA4-9679-4A50-94C6-D677526BB92A} (CyImageCtl Class) - http://cyimg2.cyworld.nate.com/ImageUpload/CyImageUpload.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {BF628973-1E86-4D0E-B42C-EDDECFFABDBC} (Bugs AoD Class) - http://player.bugs.co.kr/install/bugsLoader20041018.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Service Client v.3.4) - http://ccon.futuremark.com/global/msc34.cab
O16 - DPF: {D572CD64-9310-4712-8FFC-A4F9DC9D4AC1} (QbicUpdate Control) - http://qbic.hanafos.com/component/QbicUpdate.CAB
O16 - DPF: {DDE6FED7-88AB-405B-9D77-FD4CDA8B9EB5} (Qbic Control) - http://qbic.hanafos.com/component/Qbic.CAB
O18 - Protocol: bw+0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\System32\CTsvcCDA.exe (file missing)
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

/——————————————————————-/
Post #2
Welcome to the forum.

First, please disable Desktop Messenger

How can I disable it?
To disable this service, simply go to "Start," "Programs," "Logitech," and click on "Desktop Messenger." There are two check boxes which are self descriptive. You can choose to disable either or both check boxes.
This link HERE explains it.


Close ALL programs down, leaving ONLY HijackThis running.
Place a check against the following items:

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll (file missing)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O18 - Protocol: bw+0 - {233B4FBD-D471-4EAE-8163-0D0B5EB2ED75} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll<—ALL OF THESE 018s DESKTOP MESSENGER

Click on Fix Checked and exit HijackThis.

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Make sure you clean up all the temp files frequently , I like this program: CCleaner
http://www.majorgeeks.com/download4191.html

Download and install it.

Run it, on the Windows Page, Internet Explorer, check 'temporary internet files'

System > check 'empty recycle bin' and 'temporary files'
Applications > nothing checked

Issues > nothing checked

Go to Options on top > Settings > uncheck everything

Then hit the 'analyze button' to see what's being deleted and then 'run cleaner'

NOTE: You can also add what ever you want to be deleted, that's up to you, but what I suggest is a must.
Do this for all users
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Clean up the registry:

I use RegCleaner, link below
http://www.worldstart.com/weekly-download/…-cleaner4.3.htm

Download and install it.
Click on the RegCleanr.exe
Tools (at the top) > Registry Cleanup > Do Them All
Then 'Select' (at top left) > choose ALL
'Remove Selected" (at bottom right)

A backup of all that was removed will be made, just choose 'Backups' (top right) to view them, you can delete them when you're confident they're no longer needed.

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Finally run defrag:
Start/Programs/Accessories/System Tools/Disk Defragmenter

Here's an excellent alternative tool - Diskeeper Lite
http://www.webattack.com/get/dkeeperlite.shtml

Reboot and post a fresh HijackThis log and we'll take another look. MrC

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