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Spyware / Malware / Virus Removal

Elitebar Keeps Coming Back!

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Logfile of HijackThis v1.99.1
Scan saved at 12:00:48 AM, on 28-Feb-05
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\bin\HPOVDX05.EXE
C:\WINNT\system32\hpoipm07.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

O2 - BHO: (no name) - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - (no file)
O3 - Toolbar: (no name) - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [antiware] C:\winnt\system32\eliteljs32.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O15 - Trusted Zone: http://schdnavdo.schooldna.com
O15 - Trusted Zone: http://schdnaweb.schooldna.com
O15 - Trusted Zone: http://schdnaweb1.schooldna.com
O15 - Trusted Zone: http://schdnaweb2.schooldna.com
O15 - Trusted Zone: http://www.schooldna.com
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
O16 - DPF: Yahoo! Reversi - http://download.games.yahoo.com/games/clients/y/rt0_x.cab
O16 - DPF: {028518E1-9FA8-44FC-92D7-5C54244B5F36} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - http://www.kenweb2.com/kenweb/control/OrderCtl.cab
O16 - DPF: {3D20DB72-57B1-4564-BDFA-2581337B7446} (Mganiser Control) - http://www.moreatonce.com/atx/mganiser.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.y…ctl_0_0_0_1.ocx
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {8C4A2492-3FED-41F2-BBAB-34E802844F8D} (IESettings Class) - http://schdnaweb.schooldna.com/schooldna/l…dnaClientIE.CAB
O16 - DPF: {91BE8DAC-957E-416C-B735-E2B63CDB915B} - http://www.myemessenger.com/activex/MyEMes…etupProject.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/…/ymmapi_416.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - http://www.kenweb2.com/kenweb/control/csw.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-3.ibm.com/pc/support/access/asl…/AcpControl.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #2
Hello canewood and welcome to TomCoyote. :wavey:

Step 1
Open HijackThis, run a scan, then check the following:

O2 - BHO: (no name) - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - (no file)

O3 - Toolbar: (no name) - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - (no file)

O4 - HKLM\..\Run: [antiware] C:\winnt\system32\eliteljs32.exe

O15 - Trusted Zone: http://schdnavdo.schooldna.com << Remove these 015's if you did not place them in the Trusted Zone
O15 - Trusted Zone: http://schdnaweb.schooldna.com
O15 - Trusted Zone: http://schdnaweb1.schooldna.com
O15 - Trusted Zone: http://schdnaweb2.schooldna.com
O15 - Trusted Zone: http://www.schooldna.com

Optional items to check with HijackThis for improved performance.
Resource hog that launches common MS Office components to help speed up the launch of Office programs. Some users claim there's no difference with or without it but it isn't required anyway.
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

With all other programs and browsers closed, click fix checked.


Step 2
Please set your computer to show all files.

* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.


Step 3
Please delete the following file:

C:\winnt\system32\eliteljs32.exe


Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications and how the computer is behaving.
Post #3
Hi, Alan!

Thanks for your help! :)

I removed O2/3/4 per your suggestion. Seems OK now (fingers crossed!).

When I went into another account on the same computer, the elitebar pop-ups comes back, so I did the same thing. This time, I find quite a few elite*** files in the system32 directory, so I deleted them. Should I be doing this for all the accounts on this computer?

Then MS AntiSpyware prompted me whether to allow the following ActiveX downloads. Since I don't know what they are, so I block them:
{205FF73B-CA67-11D5-99DD-444553540006}
{2359626E-7524-4F87-B04E-22CD38A0C88C}
{D54160C3-DB7B-4534-9B65-190EE4A9C7F7}

Another thing is that I've set a nightly schedule to scan for spyware using MS AntiSpyware, and it still find SearchMiracle.EliteBar.

Attached is the new Logfile. Thanks.


Ling



Logfile of HijackThis v1.99.1
Scan saved at 9:06:45 PM, on 07-Mar-05
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\bin\HPOVDX05.EXE
C:\WINNT\system32\hpoipm07.exe
C:\WINNT\system32\ntvdm.exe
C:\Program Files\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O15 - Trusted Zone: http://schdnavdo.schooldna.com
O15 - Trusted Zone: http://schdnaweb.schooldna.com
O15 - Trusted Zone: http://schdnaweb1.schooldna.com
O15 - Trusted Zone: http://schdnaweb2.schooldna.com
O15 - Trusted Zone: http://www.schooldna.com
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
O16 - DPF: Yahoo! Reversi - http://download.games.yahoo.com/games/clients/y/rt0_x.cab
O16 - DPF: {028518E1-9FA8-44FC-92D7-5C54244B5F36} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - http://www.kenweb2.com/kenweb/control/OrderCtl.cab
O16 - DPF: {3D20DB72-57B1-4564-BDFA-2581337B7446} (Mganiser Control) - http://www.moreatonce.com/atx/mganiser.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} -
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.y…ctl_0_0_0_1.ocx
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} -
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {8C4A2492-3FED-41F2-BBAB-34E802844F8D} (IESettings Class) - http://schdnaweb.schooldna.com/schooldna/l…dnaClientIE.CAB
O16 - DPF: {8DA664DC-123E-4836-B7B3-6653A8B082AB} -
O16 - DPF: {91BE8DAC-957E-416C-B735-E2B63CDB915B} - http://www.myemessenger.com/activex/MyEMes…etupProject.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/…/ymmapi_416.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - http://www.kenweb2.com/kenweb/control/csw.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-3.ibm.com/pc/support/access/asl…/AcpControl.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #4
Your new log is clean.:)

Please post a log from another account on your computer. I'll go over it and let you know if anything needs fixed. Than you can post account until all are done. :)


I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.

AVG AntiVirus - Free antivirus program if you currently are not using one.
ZoneAlarm - Free firewall program if you currently are not using one.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.
Post #5
Finally, clean on this account, all thanks to you! :D

Now, I'm posting the log for Administrator account (see below). At the same time, I'm installing Spyware Blaster. Do I need to do so for every account?

Logfile of HijackThis v1.99.1
Scan saved at 12:43:58 PM, on 08-Mar-05
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\mnmsrvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\bin\HPOVDX05.EXE
C:\WINNT\system32\hpoipm07.exe
C:\WINNT\system32\mshta.exe
C:\Program Files\Common Files\Symantec Shared\SymSetup\{C6F5B6CF-609C-428E-876F-CA83176C021B}.exe
C:\WINNT\System32\MsiExec.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINNT\System32\MsiExec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Ling Kai Tien
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
O16 - DPF: Yahoo! Reversi - http://download.games.yahoo.com/games/clients/y/rt0_x.cab
O16 - DPF: {028518E1-9FA8-44FC-92D7-5C54244B5F36} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - http://www.kenweb2.com/kenweb/control/OrderCtl.cab
O16 - DPF: {3D20DB72-57B1-4564-BDFA-2581337B7446} (Mganiser Control) - http://www.moreatonce.com/atx/mganiser.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} -
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.y…ctl_0_0_0_1.ocx
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} -
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {8C4A2492-3FED-41F2-BBAB-34E802844F8D} (IESettings Class) - http://schdnaweb.schooldna.com/schooldna/l…dnaClientIE.CAB
O16 - DPF: {8DA664DC-123E-4836-B7B3-6653A8B082AB} -
O16 - DPF: {91BE8DAC-957E-416C-B735-E2B63CDB915B} - http://www.myemessenger.com/activex/MyEMes…etupProject.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/…/ymmapi_416.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - http://www.kenweb2.com/kenweb/control/csw.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-3.ibm.com/pc/support/access/asl…/AcpControl.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #6

At the same time, I'm installing Spyware Blaster. Do I need to do so for every account?

You only need it on one account.

For the administrator account.

Step 1
Download CWShredder.exe to your desktop from one of these places:

http://www.majorgeeks.com/download.php?det=3019
http://www.intermute.com/spysubtract/cwshr…r_download.html
http://cwshredder.net/bin/CWShredder.exe

Double click on CWShredder.exe to clean up clicking FIX to have it remove all it finds. Reboot when completed.


Step 2
Open Task Manager (ctrl+alt+delete) and end process on the following:

gcasServ.exe
gcasDtServ.exe


Step 3
Open HijackThis, run a scan, then check the following:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} -
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} -
O16 - DPF: {8DA664DC-123E-4836-B7B3-6653A8B082AB} -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -

With all other programs and browsers closed, click fix checked.


Step 4
Scan with HijackThis and post the new log as a reply to this thread.
Post #7
Hi, Alan

I've installed Spyware Blaster and CWShredder.exe for the administrator account. CWShredder.exe didn't find anything.

Task Manager did have gcasServ.exe and gcasDtServ.exe, so I've ended them per your instruction.

Also, I've removed the following:
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} -
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} -
O16 - DPF: {8DA664DC-123E-4836-B7B3-6653A8B082AB} -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -

Below is the new scan with HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 7:30:43 PM, on 13-Mar-05
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\mnmsrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\bin\HPOVDX05.EXE
C:\WINNT\system32\hpoipm07.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Ling Kai Tien
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
O16 - DPF: Yahoo! Reversi - http://download.games.yahoo.com/games/clients/y/rt0_x.cab
O16 - DPF: {028518E1-9FA8-44FC-92D7-5C54244B5F36} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - http://www.kenweb2.com/kenweb/control/OrderCtl.cab
O16 - DPF: {3D20DB72-57B1-4564-BDFA-2581337B7446} (Mganiser Control) - http://www.moreatonce.com/atx/mganiser.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.y…ctl_0_0_0_1.ocx
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {8C4A2492-3FED-41F2-BBAB-34E802844F8D} (IESettings Class) - http://schdnaweb.schooldna.com/schooldna/l…dnaClientIE.CAB
O16 - DPF: {91BE8DAC-957E-416C-B735-E2B63CDB915B} - http://www.myemessenger.com/activex/MyEMes…etupProject.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/…/ymmapi_416.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - http://www.kenweb2.com/kenweb/control/csw.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-3.ibm.com/pc/support/access/asl…/AcpControl.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)
Post #9
Here you go. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 7:07:14 PM, on 16-Mar-05
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\mnmsrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\DOCUME~1\ke\LOCALS~1\Temp\DynDNS.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\bin\HPOVDX05.EXE
C:\WINNT\system32\hpoipm07.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.sg/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Ling Kai Tien
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [DynDNS Updater] "C:\DOCUME~1\ke\LOCALS~1\Temp\DynDNS.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: Yahoo! Pool 2 -
O16 - DPF: Yahoo! Reversi -
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - https://www.kenweb.com.my/kenweb/control/OrderCtl.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} -
O16 - DPF: {3D20DB72-57B1-4564-BDFA-2581337B7446} -
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} -
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} -
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) -
O16 - DPF: {8C4A2492-3FED-41F2-BBAB-34E802844F8D} -
O16 - DPF: {8DA664DC-123E-4836-B7B3-6653A8B082AB} -
O16 - DPF: {91BE8DAC-957E-416C-B735-E2B63CDB915B} - http://www.myemessenger.com/activex/MyEMes…etupProject.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - https://www.kenweb.com.my/kenweb/control/csw.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) -
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)
Post #10
Nothing bad there. Just a little cleanup. :)

This program is running from a Temp directory which are regularly cleaned up. If you intend to keep it, I recommend moving it to a permanent location.

C:\DOCUME~1\ke\LOCALS~1\Temp\DynDNS.exe


Step 1
Open Task Manager (ctrl+alt+delete) and end process on the following:

gcasServ.exe
TeaTimer.exe
gcasDtServ.exe


Step 2
Open HijackThis, run a scan, then check the following:

O16 - DPF: Yahoo! Pool 2 -
O16 - DPF: Yahoo! Reversi -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} -
O16 - DPF: {3D20DB72-57B1-4564-BDFA-2581337B7446} -
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} -
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} -
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) -
O16 - DPF: {8C4A2492-3FED-41F2-BBAB-34E802844F8D} -
O16 - DPF: {8DA664DC-123E-4836-B7B3-6653A8B082AB} -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) -

With all other programs and browsers closed, click fix checked.


Any more accounts? You can post the next log if you have more.
Post #11
OK! This is the last account…

Logfile of HijackThis v1.99.1
Scan saved at 10:14:10 PM, on 17-Mar-05
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\bin\HPOVDX05.EXE
C:\WINNT\system32\hpoipm07.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Ling Kai Tien
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Monopoly3.exe] C:\DOWNLO~1\MONOPO~1.EXE /r
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: HP OfficeJet Series 700 Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet Series 700 NT\Bin\HPOstr05.exe
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O15 - Trusted Zone: http://schdnavdo.schooldna.com
O15 - Trusted Zone: http://schdnaweb.schooldna.com
O15 - Trusted Zone: http://schdnaweb1.schooldna.com
O15 - Trusted Zone: http://schdnaweb2.schooldna.com
O15 - Trusted Zone: http://www.schooldna.com
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - https://www.kenweb.com.my/kenweb/control/OrderCtl.cab
O16 - DPF: {91BE8DAC-957E-416C-B735-E2B63CDB915B} - http://www.myemessenger.com/activex/MyEMes…etupProject.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - https://www.kenweb.com.my/kenweb/control/csw.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)
Post #12
Your new log is clean.:) Great work on the cleanup of your computer. :thumbup:

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\Every username\Local Settings\Temp\
Also delete your Temporary Internet Files (Start > Control Panel > Internet Options > Delete Files), be sure to also select delete all offline content.
Empty the Recycle Bin.
Post #13
As this topic has been resolved, the thread will be closed.

If you need this topic reopened, please request this by sending an email to us at the following link: (Click for address)
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