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Antivirus--will Not Install


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#1 Guest_webgal318_*

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Posted 21 January 2005 - 08:09 PM

:scratch: Message title incorrect. Antivirus uninstall problem. I tried to get a customer's antivirus out and it (Norton) is apparently still somewhere in the registry because McAfee antivirus will not install. I chatted online with McAfee customer support and I could not troubleshoot because I was not at the problem computer. Once I go to start-->run-->regedit, where do I go from there to find any instances of Norton for complete removal? Thanks for any help you can provide. Sylvia

Edited by webgal318, 21 January 2005 - 08:11 PM.

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