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My Log Please Help Me! I Will Be Forever Grateful

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Post #1
i cant get these disgusting porn pop-ups to go away… they only happen when i open internet explorer, please help me :)

Logfile of HijackThis v1.99.0
Scan saved at 1:27:56 PM, on 1/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\unlodctl.exe
C:\WINDOWS\system32\openconf.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\unlodctl.exe
C:\WINDOWS\system32\nlsfuncs.exe
C:\Documents and Settings\Meghan\Local Settings\Temporary Internet Files\Content.IE5\UPS5U1OL\hijackthis[1]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://fastsearchweb.com/srh.php?q=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://mail-www4.oit.umass.edu/horde/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
O3 - Toolbar: FreshBar - {06ABAA2D-34AB-4902-A326-409BD9B9A7A5} - C:\WINDOWS\system32\iecust.dll (file missing)
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft.hta
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.178,69.31.80.244
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EFE56E1-4535-4E84-AD50-9E193FD609E3}: NameServer = 69.50.188.178,69.31.80.244
O17 - HKLM\System\CCS\Services\Tcpip\..\{775EAA2B-A272-45A1-B484-E336C96296B5}: NameServer = 69.50.188.178,69.31.80.244
O17 - HKLM\System\CCS\Services\Tcpip\..\{9BD6853D-DA52-4961-A04D-5EFBEA0B7244}: NameServer = 69.50.188.178,69.31.80.244
O17 - HKLM\System\CS1\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.178,69.31.80.244
O17 - HKLM\System\CS2\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.178,69.31.80.244
O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
Post #2
Hello sunshine1122 , welcome to the TC.

Important: Do this before any fix.

Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.

The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.


After the above:

This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run online scans (all), allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #3
i did everything you said… the internet virus scans found 11 trojans which i removed and i went through the rest of the steps. now for some reason my computer has gone back to the way it was before i started fixing it (pop ups are still happening and my start up page on internet explorer has been changed to this search site but the address is just about:blank and the search terms it has on the page are all about cards and gross sex terms… i had gotten it to not open with that page before i posted here but now it is again)

here is my new log, did i do something wrong??

Logfile of HijackThis v1.99.0
Scan saved at 5:00:22 PM, on 1/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://fastsearchweb.com/srh.php?q=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O3 - Toolbar: FreshBar - {06ABAA2D-34AB-4902-A326-409BD9B9A7A5} - C:\WINDOWS\system32\iecust.dll (file missing)
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EFE56E1-4535-4E84-AD50-9E193FD609E3}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{775EAA2B-A272-45A1-B484-E336C96296B5}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{9BD6853D-DA52-4961-A04D-5EFBEA0B7244}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.180,195.225.176.31
O18 - Filter: text/html - {DADE5060-AEAC-40C1-BAFD-D1686295B9FA} - C:\WINDOWS\system32\snnpapi.dll
O18 - Filter: text/plain - {DADE5060-AEAC-40C1-BAFD-D1686295B9FA} - C:\WINDOWS\system32\snnpapi.dll
O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
Post #4
Be sure that all windows are closed. Click on START-> RUN. Copy paste the following as it is and click OK.

regsvr32.exe /U snnpapi.dll

You should get a message that it has been uninstalled succesfully.
Then be sure that all windows are still closed.

Run hijackthis. Hit None of the above, just start the program button. .Put a check mark on these entries.Hit FIX CHEKED button.


R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://fastsearchweb.com/srh.php?q=%s

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\snnpapi.dll/sp.html (obfuscated)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O3 - Toolbar: FreshBar - {06ABAA2D-34AB-4902-A326-409BD9B9A7A5} - C:\WINDOWS\system32\iecust.dll (file missing)

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O18 - Filter: text/html - {DADE5060-AEAC-40C1-BAFD-D1686295B9FA} - C:\WINDOWS\system32\snnpapi.dll

O18 - Filter: text/plain - {DADE5060-AEAC-40C1-BAFD-D1686295B9FA} - C:\WINDOWS\system32\snnpapi.dll




Do you know if this is your ISP or company network
NameServer = 69.50.188.180 195.225.176.31


1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files (If listed)
7. Click OK and windows will comply.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.
Post #5
ok… when i opened internet explorer that search didnt come up, it was just a blank page. and no pop ups but windows still detects spyware activity. here is my new log. is there anything else i need to do?

Logfile of HijackThis v1.99.0
Scan saved at 6:05:10 PM, on 1/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EFE56E1-4535-4E84-AD50-9E193FD609E3}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{775EAA2B-A272-45A1-B484-E336C96296B5}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{9BD6853D-DA52-4961-A04D-5EFBEA0B7244}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.180,195.225.176.31
Post #6
Run Hijack This again and put a check by these.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm

Close ALL windows and browsers except HijackThis and click "Fix checked"




Restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.




Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #7
its acting normally but windows still says spyware is detected (i am really sorry about this, i hate to keep bothering you)

new log:
Logfile of HijackThis v1.99.0
Scan saved at 6:45:28 PM, on 1/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hjt\HijackThis.exe

O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EFE56E1-4535-4E84-AD50-9E193FD609E3}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{775EAA2B-A272-45A1-B484-E336C96296B5}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{9BD6853D-DA52-4961-A04D-5EFBEA0B7244}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CS1\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{012BAA33-1614-4C7A-8D8A-955A919E2F68}: NameServer = 69.50.188.180,195.225.176.31
Post #8

(i am really sorry about this, i hate to keep bothering you)

No problem. We want to get it clean :thumbup:

Click HERE and download a free trial version of Trojan Hunter. Download, install and run it.

When finished, post back and let me know how everyting is.
Post #9
thanks again for your help! i did the scan and it said "Registry scan Registry key exists: HKEY_CLASSES_ROOT\CLSID\{06ABAA2D-34AB-4902-A326-409BD9B9A7A5} (matches Adware.CoolWebSearch.139) (Regedit Jump) Inifile scan No suspicious entries found Port scan Port 5180/TCP is open (Matches Peeper.120. Port being used by process aim.exe/PID 244) (Tell me more about port alerts…) Memory scan No trojans found in memory File scan Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP83\A0006170.exe/2cB.exe (Adware.IEPlugin.100) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP83\A0006171.exe (Adware.IEPlugin.100) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP97\A0007229.exe (Adware.WhenU-WeatherCast.100) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP99\A0007303.dll (Adware.CoolWebSearch.140) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007971.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007972.exe/t35e4.exe (Adware.CoolWebSearch.140) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007973.dll/XKjTXe.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007974.dll/zY6TZ.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007975.dll (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007976.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007985.dll/ms6.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP111\A0007986.dll (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008003.dll/7GnyG.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008004.dll (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008016.dll/qXXJr9.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008017.dll (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008026.dll/nXv2JPN.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008027.dll (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008041.dll/Sa8KbIyO.exe (Adware.CoolWebSearch.139) Found trojan file: C:\System Volume Information\_restore{236EDBA0-D4F4-4E1E-9716-3B2A1782FBD2}\RP112\A0008042.dll (Adware.CoolWebSearch.139) Found trojan file: C:\WINDOWS\SYSTEM32\setvers.exe/pClI6.exe (Adware.CoolWebSearch.140) Found trojan file: C:\WINDOWS\SYSTEM32\snnpapi.dll (Adware.CoolWebSearch.139) 22 trojan files found" and i did what the program said to do… so far so good, no pop ups yet so maybe its actually ok? is there anything else i should do?
Post #10 last edited
Good Job :thumbup:


Log looks good :D :thumbup:

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK

Run Trojan Hunter Scan again.


If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Post #11
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