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Spyware / Malware / Virus Removal

Sexplorer.it Keeps Popping Up

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi there,
since start working with my new notebook after connecting with internet pops up a blank page with adress www.sexplorer.it. As I read in some forums it could be a trojan. But it was not possible to remove with norton antivirus od ad-aware. So I downloaded hijackthis and scanned a log, witch is the following.

Logfile of HijackThis v1.99.0
Scan saved at 13.00.59, on 02/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\Norton Internet Security\ISSVC.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\LTSMMSG.exe
C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
C:\Programmi\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Programmi\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\vixen.exe
C:\WINDOWS\System32\spoolsvc.exe
C:\asgag.exe
C:\WINDOWS\System32\smsss.exe
C:\WINDOWS\System32\mcafeee.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programmi\File comuni\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\CARLO\Impostazioni locali\Temp\Directory temporanea 1 per hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TouchED] C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Programmi\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Services] C:\vixen.exe
O4 - HKLM\..\Run: [Windows Registry Server] spoolsvc.exe
O4 - HKLM\..\Run: [msnmsg] C:\asgag.exe
O4 - HKLM\..\Run: [start uploading] smsss.exe
O4 - HKLM\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\RunServices: [Windows Registry Server] spoolsvc.exe
O4 - HKLM\..\RunServices: [start uploading] smsss.exe
O4 - HKLM\..\RunServices: [Windows Media Player] mcafeee.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [start uploading] smsss.exe
O4 - HKCU\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKCU\..\RunServices: [start uploading] smsss.exe
O4 - Global Startup: Avvio veloce di Microsoft Office OneNote 2003.lnk = C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Google Search - res://C:\Programmi\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Programmi\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Programmi\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Programmi\Google\googletoolbar.dll/cmsimilar.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDTInc/ie/bridge-c18.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1528bf6e707d24…RdxIE601_it.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{64298C18-89C7-4014-A7CD-684F4E9847CD}: NameServer = 85.37.17.4 151.99.125.1
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Programmi\Norton Internet Security\ISSVC.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

Would be great if someone could advise me what to do. Thanks in advance. carlo
Post #2 last edited
Create a new folder called C:\HijackThis, move the HijackThis.exe file into the new folder and run it from there. This is necessary to ensure you have backups should anything go wrong.

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

O4 - HKLM\..\Run: [Services] C:\vixen.exe
O4 - HKLM\..\Run: [Windows Registry Server] spoolsvc.exe
O4 - HKLM\..\Run: [msnmsg] C:\asgag.exe
O4 - HKLM\..\Run: [start uploading] smsss.exe
O4 - HKLM\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKLM\..\RunServices: [Windows Registry Server] spoolsvc.exe
O4 - HKLM\..\RunServices: [start uploading] smsss.exe
O4 - HKLM\..\RunServices: [Windows Media Player] mcafeee.exe
O4 - HKCU\..\Run: [start uploading] smsss.exe
O4 - HKCU\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKCU\..\RunServices: [start uploading] smsss.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDTInc/ie/bridge-c18.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1528bf6e707d24…RdxIE601_it.cab

Click here, for instructions on how to enable hidden files and folders to be visible. After enabling, reboot into safe mode by tapping F8 after the BIOS has loaded, find and delete the following:

C:\vixen.exe
C:\WINDOWS\System32\spoolsvc.exe
C:\asgag.exe
C:\WINDOWS\System32\smsss.exe
C:\WINDOWS\System32\mcafeee.exe

Reboot when done, rescan with HJT and post a new log here.
Post #3
Hi daemon, thanks for your advise. I did as you said. It seems it works, after starting the explorer sexplorer.it doesnt pop up again. nevertheless I could not delete c:\windows\szstem32\smsss.exe and c:\windows\system32\mcafeee.exe because I could not find this two files (also when I tryed to show the hidden files).

Here is the new log:

Logfile of HijackThis v1.99.0
Scan saved at 14.45.03, on 02/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\Norton Internet Security\ISSVC.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\LTSMMSG.exe
C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
C:\Programmi\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Programmi\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\smsss.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\System32\mcafeee.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\CARLO\Impostazioni locali\Temp\Directory temporanea 1 per hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TouchED] C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Programmi\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKLM\..\Run: [start uploading] smsss.exe
O4 - HKLM\..\RunServices: [Windows Media Player] mcafeee.exe
O4 - HKLM\..\RunServices: [start uploading] smsss.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKCU\..\Run: [start uploading] smsss.exe
O4 - HKCU\..\RunServices: [start uploading] smsss.exe
O4 - Global Startup: Avvio veloce di Microsoft Office OneNote 2003.lnk = C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Google Search - res://C:\Programmi\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Programmi\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Programmi\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Programmi\Google\googletoolbar.dll/cmsimilar.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Programmi\Norton Internet Security\ISSVC.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spooler di stampa - Unknown - C:\WINDOWS\system32\spoolsv.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

Thanks again, hope that now everything is ok?!
Post #4
They are still there - let's try a different approach. Click here to download Pocket Killbox by Option^Explicit. Extract it from the zip file then double-click on Killbox.exe to run it.

Select the Delete on reboot option.

In the 'Full Path of File to Delete' box, copy and paste the following, clicking the 'Delete File' button (red circle with a white X) after pasting:

C:\WINDOWS\System32\smsss.exe

It will prompt you to reboot, press the NO button. Instead, copy and paste the following and click the 'Delete File' button again:

C:\WINDOWS\System32\mcafeee.exe

When it prompts you to reboot this time, press the YES button.

After restarting, with only HijackThis running, scan and when complete, remove the following entry by checking the box to the left and clicking 'fixed checked':

O4 - HKLM\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKLM\..\Run: [start uploading] smsss.exe
O4 - HKLM\..\RunServices: [Windows Media Player] mcafeee.exe
O4 - HKLM\..\RunServices: [start uploading] smsss.exe
O4 - HKCU\..\Run: [Windows Media Player] mcafeee.exe
O4 - HKCU\..\Run: [start uploading] smsss.exe
O4 - HKCU\..\RunServices: [start uploading] smsss.exe

Reboot again when done, rescan with HJT and post a new log here for a final check over.
Post #5
ok, I did as you told me and here is the new scan log:

Logfile of HijackThis v1.99.0
Scan saved at 15.22.17, on 02/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\Norton Internet Security\ISSVC.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\LTSMMSG.exe
C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
C:\Programmi\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Programmi\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\CARLO\Impostazioni locali\Temp\Directory temporanea 1 per hijackthis.zip\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TouchED] C:\Programmi\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Programmi\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - Global Startup: Avvio veloce di Microsoft Office OneNote 2003.lnk = C:\Programmi\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Google Search - res://C:\Programmi\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Programmi\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Programmi\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Programmi\Google\googletoolbar.dll/cmsimilar.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Programmi\Norton Internet Security\ISSVC.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spooler di stampa - Unknown - C:\WINDOWS\system32\spoolsv.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

Hope its ok now, because I could not find again this files, but I'm not a specialist ;-))
Post #7
now it runs without problems - the popup doesnt appear anymore - hope it will stay like this - afterward I'll give a donation to this site because you really helped and you helped really fast - thanks again - was my first experience with such an attac - thatswhy I'm glad to have found a solution ;) ;) ;)
Post #8
You're welcome - glad to help :D And thanks for your support.

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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