What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Log Help

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hello i' running windows XP Pro with service pack 2
I have some really nasty spyware here is my log hope you can help
Logfile of HijackThis v1.98.2
Scan saved at 12:17:51 AM, on 12/7/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CrystalControl2\cc2-service\cc2_service.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\PestPatrol\ppRemoteService.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\pestpatrol\PPMCActiveDetection.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Motherboard Monitor 5\MBM5.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\CrystalControl2\cc2-config\cc2_config.exe
C:\Program Files\Windows TaskAd\WinTaskAd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\RssReader\RssReader.exe
C:\Program Files\ATI Multimedia\main\ATISched.EXE
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\Tweak-XP Pro 3\AdBlocker.exe
C:\Program Files\Windows TaskAd\WinSched.exe
C:\Program Files\Hotmail Popper\hotpop.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\WINDOWS\System32\svchost.exe
C:\internet explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\eMule\emule.exe
C:\Program Files\WinTV\WinTV2K.EXE
E:\My Downloads\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.netscape.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\Program Files\SurfSideKick 2\SskBho.dll
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [EPSON Stylus Photo 820 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE /P29 "EPSON Stylus Photo 820 Series" /O6 "USB001" /M "Stylus Photo 820"
O4 - HKLM\..\Run: [MBM 5] "C:\Program Files\Motherboard Monitor 5\MBM5.EXE"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [cc2_config] "C:\Program Files\CrystalControl2\cc2-config\cc2_config.exe" "C:\Program Files\CrystalControl2\cc2-config"
O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "C:\Program Files\RivaTuner\RivaTuner.exe" /S
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RssReader] C:\Program Files\RssReader\RssReader.exe
O4 - HKCU\..\Run: [ATI Scheduler] C:\Program Files\ATI Multimedia\main\ATISched.EXE
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [BlockAds] "C:\Program Files\Tweak-XP Pro 3\AdBlocker.exe"
O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - Startup: Hotmail Popper.lnk = C:\Program Files\Hotmail Popper\hotpop.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…5271ab95b94951b
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
Post #3
Welcome Back cmgp,

First please do an online scan at 2 of these locations:
http://housecall.trendmicro.com/housecall/start_corp.asp

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

http://www.pandasoftware.com/activescan/co…n_principal.htm

Be sure and reboot between scans and fix whatever they find. Reporot back anything that was detected and not fixed.

Next Go to Start - Control Panel- Add/remove programs

Look for a programs called:
Windows TaskAd
SurfsideKick
Remove them if they are present.

Reboot.

Please Download these 2 programs and run them Adaware and Spybot. Here's how:

Download the latest version of Ad-Aware:http://www.lavasoft.de/support/download/

After installing AAW, and before running the program.
Please be sure to update the reference file following the instructions here:
http://www.lavahelp.net/howto/updref/

Reconfigure Ad-Aware for Full Scan:

Launch the program, and click on the Gear at the top of the start screen.

Click the "Scanning" button.
Under Drives, Folders and Files, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.

Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail level", select all options.
Click the "Tweaks" button.

Under "Scanning Engine", select the following:
"Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.

Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT to allow it to finish.

Download Spybot Search and Destroy:

http://www.safer-networking.org/en/mirrors/index.html

1. Downloaded and Install Spybot S&D, accepting the Default Settings

2. In the Menu Bar at the top of the Spybot window you will see 'Mode'. Make certain that 'default mode' has a check mark beside it.

3. Close ALL windows except Spybot S&D

4. Click the button to ‘Search for Updates’ and download and install the Updates.

5. Next click the button ‘Check for Problems’

6. When Spybot is complete, it will be showing RED entries BLACK entries and GREEN entries in the window

7. Make certain there is a check mark beside all of the RED entries ONLY.

8. Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED entries.

9. REBOOT to complete the scan.


Close all prgram windows and browsers.

Run HJT - DO NOT ATTEMPT TO FIX ANYTHING
Post a new scan here in this thread.

Thanks,
Sky
Post #4
Due to inactivity this topic will be closed.

To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?


If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be "Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI