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Need Help With Log File

21 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Here you go. You have done a remarkable job – not only are the pop-ups gone, but the computer runs much smoother (shuts down properly, search function works) – these are problems which predated my virus trouble.


Logfile of HijackThis v1.99.0
Scan saved at 11:47:23 AM, on 1/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
c:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\Program Files\Network Associates\VirusScan\Avconsol.exe
c:\Program Files\Network Associates\VirusScan\Vshwin32.exe
c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
c:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\SecureCRT 3.0\SecureCRT.EXE
C:\Program Files\SecureFX\SecureFX.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QCTRAY] C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [NPDTray] C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted IP range: 206.161.125.149
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct2_x.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://wumsam1.wusmsaa.wustl.edu/medapps/c…ca32/ica32t.exe
O16 - DPF: {2E687AA8-B276-4910-BBFB-4E412F685379} (CWebsiteViewer Object) - https://wumsam1.wusmsaa.wustl.edu/WebsiteVi…bsiteViewer.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVSync Manager - Unknown - c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - Unknown - c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: QCONSVC - Unknown - C:\WINDOWS\System32\QCONSVC.EXE
Yes, it looks OK now. One small issue needs to be resolved. Open Internet Options via the IE Tools menu, and go to the Security Tab > Trusted Sites > Press the "Sites" button. Highlight the 206.161.125.149 entry, and press the Remove button. Press OK, and you should be fine! Let's see a final HJT log when done.
It does look clean – thanks very much. Two questions:
1) How does this site support itself (i.e. who pays for your time?)
2) How can I keep myself clean in the future?

Logfile of HijackThis v1.99.0
Scan saved at 2:31:05 PM, on 1/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
c:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\Program Files\Network Associates\VirusScan\Avconsol.exe
c:\Program Files\Network Associates\VirusScan\Vshwin32.exe
c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
c:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\SecureCRT 3.0\SecureCRT.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QCTRAY] C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [NPDTray] C:\PROGRA~1\ThinkPad\UTILIT~1\NPDTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct2_x.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://wumsam1.wusmsaa.wustl.edu/medapps/c…ca32/ica32t.exe
O16 - DPF: {2E687AA8-B276-4910-BBFB-4E412F685379} (CWebsiteViewer Object) - https://wumsam1.wusmsaa.wustl.edu/WebsiteVi…bsiteViewer.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVSync Manager - Unknown - c:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: IBM PM Service - Unknown - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - Unknown - c:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: QCONSVC - Unknown - C:\WINDOWS\System32\QCONSVC.EXE
You're welcome - glad to help :D Your questions:

The site is owned and paid for by Tom, it is expensive however and is supported by voluntary donations from users. All the people helping here are volunteers and give their time for free. I help when I have spare time and do so because I have the ability to help people.

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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