Don't Know What This Is...help Please
10 min read
To get your desktop back, please try this:
Go to: Start > Control Panel > Appearances and Themes > Display, click the "Desktop" tab, click "Customize Desktop", click the "Web" tab, and clear anything checked in there.
If you want your machine checked for malware, please do this:
Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Download HijackThis into this folder.
If required a tutorial is here = Hijackthis Folder Tutorial
Links to Hijack This! v 1.98.2:
http://tools.radiosplace.com/HijackThis.exe
http://spywarewarrior.com/files/HijackThis.exe
Run it from that folder.
Click "Scan".
DO NOT "FIX" ANYTHING WITH IT YET!!!
FIXING THE WRONG THING COULD RENDER YOUR SYSTEM INOPERABLE!!!
Click "Save log".
Reply to this thread, and "copy/paste" the ENTIRE CONTENTS of the log file into this thread.
Logfile of HijackThis v1.98.2
Scan saved at 2:58:47 PM, on 12/1/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mustek 1200 UB Plus\Driver\WATCH.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\8PARO5QN\HijackThis[1].exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [5smP39l] faucnv32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [KB5FRVJpi] fmioclc.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\Mustek 1200 UB Plus\Driver\WATCH.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1101572220315
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
MOVE HijackThis into this folder.
If required a tutorial is here = Hijackthis Folder Tutorial
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!
Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):
O4 - HKLM\..\Run: [5smP39l] faucnv32.exe
O4 - HKCU\..\Run: [KB5FRVJpi] fmioclc.exe
Then click "Fix checked".
Reboot in "safe" mode.
Find and delete:
faucnv32.exe <— file
fmioclc.exe <— file
(Use windows explorer to find these files)
Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).
Reboot in normal mode and "copy/paste" a new log file into this thread.
Did you regain control of your desktop yet?
Items you may wish to consider to harden your defenses against future infections:
Read "How did I get infected in the first place?" here:
http://boards.cexx.org/viewtopic.php?t=957
Download IE-Spyad here:
https://netfiles.uiuc.edu/ehowes/www/resource.htm
IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.
Check your browser settings here:
http://browsercheck.qualys.com/index.php
A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.
Follow safe Internet practices:
1. Keep your virus definitions up to date, and scan your system regularly.
2. Don't open email, or download attachments from unrecognized email addresses.
3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.
4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.
5. Keep your Windows and IE current with all the latest patches and updates.
If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
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