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#1 rtmanager

rtmanager

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Posted 19 November 2004 - 12:12 AM

HELLO I NEED SOME ADVICE FOR MY BROTHERS COMPUTER THIS TIME NOT MINE FOR A CHANGE. HE HAS A HP RUNNING WINDOWS XP HOME. ALL OF THE SUDDEN WHEN HE WENT TO RESTART HIS COMPUTER IT GOES TO THE BLACK SCREEN WHERE YOU CAN CHOOSE SAFEMODE OR NORMAL. IF HE CHOOSES EITHER MODE IT ACTS AS IF IT IS STARTING FOR ABOUT A SECOND OR TWO THEN IT RETURNS BACK TO THE SAME SCREEN? HE SAID HE HAS NOT INSTALLED ANYTHING NEW OR HAD ANY PROBLEMS THIS JUST CAME OUT OF THE BLUE. IT GOES TO THIS SCREEN WITHOUT HIM TAPPING F8. I HAVE ALREADY HAD HIM TRY TO RETURN TO LAST KNOWN GOOD CONFIGURATION AND THE "DELETE RESTORATION DATA AND PROCEED TO SYSTEM BOOT MENU OPTIONS" ANY ADVICE WOULD BE A GREAT HELP. THANKS

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