Weird Problem, Cant even boot the computer

Hey Guys, Ok, so my other computer just stopped booting. Right now, when I turn the computer on, it pops up the screen like window had crashed and it gives me options to log on safe mode, safe mode with networking, etc. When I do any of the 3 safe mode options, it reboots the computer again and brings me back to same menu. When I do boot normally, it just freezes the computer and the countdown. When I do the *Last Good configuration* option, the screen turns blank and it hangs up there. I tried to put my operating system cd and rebooted with it. Tried to repair windows with it, it did its repairing thing, and when I booted without cd, its back to same old menu. I did not do a fresh install of windows cuz I have a lot of important stuff on the laptop and dont want to lose data if possible. Suggestions or what other info I can post to get someone to help me ? Thanks in advance. Parth

what type of computer is it? desktop? laptop? what is the operating system? what happened prior to this happening? what were you doing? were there signs of infection? what antivirus are you running? did you get any alerts from your AV? Have there been any signs of impending system failure prior to this happening? give as much detail as possible

Hey Cat, Thanks for replying. Here are the answers to your questions. Dell Inspiron 6000 Laptop Windows XP Media Center Edition(pretty sure it should have SP3), I cant find out since I cant turn it on. My wife was using the computer and there was a blue screen crash, which she said, she turned off computer since it had blue screen and was frozen. I think she was just surfing the web, watching some movie or something. There were no signs of infections. I use Kaspersky Internet Security. And there had been no blue screen freezes or anything before. Ok, While waiting for someones reply, I did do few things yesterday and noticed few things. I did find my boot disk or to reinstall windows xp disk I suppose. I tried the auto repair thing they have on it, but it would just freeze. Then I went into the manual repair option and it brought me to DOS prompt. I tried to do Chkdsk /r and it would go upto like 75% and then go back to 50%. It did that for a while and then it did finally finish chkdsk. Tried to reboot the computer and was back to same screen with safe mode and options like that. And chkdsk didnt help at all. Another note is that, when I try to start in safe mode, it always reboots when it gets to TDI.SYS. Does same thing for all 3 options of Safe mode, ie. with networking or just command prompt and regular safe mode. I think thats all I tried.

Try this please. You will need a USB drive and a CD.

Download GETxPUD.exe to the desktop of your clean computer

• Run GETxPUD.exe
• A new folder will appear on the desktop.
• Open the GETxPUD folder and click on the get&burn.bat
• The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
• Click on Start and follow the prompts to burn the image to a CD.
  
• Do a quick format of the USB
• Next download driver.sh to your USB drive
• Remove the USB and insert it in the sick computer
• Boot the Sick computer with the CD you just burned
• The computer must be set to boot from the CD
• Follow the prompts
• A Welcome to xPUD screen will appear
• Click on File
• Expand mnt
• sda1 or 2…which usually corresponds to your HDD
• sdb1 is likely your USB
• Expand your USB (sdb1)
• Confirm that you see driver.sh that you downloaded there
• Press Tool at the top menu bar
• Choose Open Terminal
• Type bash driver.sh
• Press Enter
• If successful, the script will check all your drivers
• After it has finished a report will be located in the USB drive as report.txt

Attach the report.txt for my review


NEXT

while you still have the USB in the computer do this - we need to locate some files:

• Press Tool on the top menu bar
• Choose Open Terminal
• Type bash driver.sh -f
• Press Enter
  
• You will be prompted to input a filename.
• Type the following:
  

  winlogon.exe

• Press Enter
• the script will search for this file.
• After it has finished a report will be automatically saved to the USB drive as filefind.txt
• locate this file and right click it > choose rename > rename it to winlogon.txt
  
  now we will do the same for explorer.exe
  
• go back to Tool > open terminal
• Type bash driver.sh -f
• Press Enter
• You will be prompted to input a filename.
• Type the following:
  

  explorer.exe

• Press Enter
• repeat the rename procedure > locate filefind.txt > right click it > rename > rename it explorer.txt

Please note - all text entries are case sensitive

Please advise if anything is unclear or you encounter any issues

we need to rename filefind.txt each time as the report is overwritten each time we do a search,


please remove the USB to the clean computer (no need to log off or close xpud > just pull out the USB)> locate the three files report.txt, explorer.txt and winlogon.txt and post them in your next reply

Cat, I am in the XPUD menu. I clicked on File and went into MNT. This is what I got there : SDA1 = There is a dell folder in there and bunch of .mdm files and some .bat and stuff. SDA2 =This is my HD, I can see program files, and other folders and stuff. SDA3 = folders named bat, bin, img, src1, src2, src3, src4, src5. Files named autoexec.bat, command.com, config.sys, io.sys and msdos.sys (Guessing this is my CD rom). I dont see any SDB1. Those are the only 3 SDs under MNT. Suggestions ? And yes my USB drive is connected. I even had a option called *Boot from USB drive*, which kinda tells me that the computer did recognize the USB drive. SO I am confused again >< Parth

Hi

It's not seeing the USB drive for some reason.

try formatting the USB again to Fat32 512

use this utility to do it http://www.ridgecrop.demon.co.uk/index.htm?guiformat.htm

then re-download driver.sh and try it again

(I will be off line till later tonight)

That format worked. I am doing the bash operation now. Take care and will hear from ya tonight if you not busy. Thanks.

Here are the files: Report.txt Driver report for /mnt/sda2/WINDOWS/system32/drivers 3c4b9850a2631c2263507400d029057b atksgt.sys has NO Company Name! 4127e8b6ddb4090e815c1f8852c277d3 lirsgt.sys has NO Company Name! c1536905ad2067812a238bce998f4bff 1394bus.sys Microsoft Corporation 9859c0f6936e723e4892d7141b1327d5 acpiec.sys Microsoft Corporation 8fd99680a539792a30e97944fdaecf17 acpi.sys Microsoft Corporation 9a11864873da202c996558b2106b0bbc adpu160m.sys Microsoft Corporation 8bed39e3c35d6a489438b8141717a557 aec.sys Microsoft Corporation 076394a345ee5e9e3911fc0f058f4f38 AegisP.sys rn`VS_VERSION_INFO?bStringFileInfoBb!CompanyNameMeetinghouseDataCommunications`FileDescriptionIEEE.XProtocolDriverbFileVersion…vInternalNameAegisP.sysLeg alCopyrightCopyright©MeetinghouseDataCommunications->vOriginalFilenameAegisP.sysJProductNameAEGISClient…bProductVersion…DVarFi leInfo$Translationt 7e775010ef291da96ad17ca4b17137d7 afd.sys Microsoft Corporation 08fd04aa961bdc77fb983f328334e3d7 agp440.sys 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cf4def1bf66f06964dc0d91844239104 wpdusb.sys Microsoft Corporation 6abe6e225adb5a751622a9cc3bc19ce8 ws2ifsl.sys Microsoft Corporation f15feafffbb3644ccc80c5da584e6311 WudfPf.sys Microsoft Corporation 28b524262bce6de1f7ef9f510ba3985b WudfRd.sys Microsoft Corporation winlogon.txt Search results for winlogon.exe 01c3346c241652f43aed8e2149881bfe /mnt/sda2/i386/winlogon.exe 490.5K Aug 10 2004 ed0ef0a136dec83df69f04118870003e /mnt/sda2/WINDOWS/system32/winlogon.exe 496.0K Apr 14 2008 ed0ef0a136dec83df69f04118870003e /mnt/sda2/WINDOWS/ServicePackFiles/i386/winlogon.exe 496.0K Apr 14 2008 01c3346c241652f43aed8e2149881bfe /mnt/sda2/WINDOWS/$NtServicePackUninstall$/winlogon.exe 490.5K Aug 10 2004 explorer.txt Search results for explorer.exe 12896823fb95bfb3dc9b46bcaedc9923 /mnt/sda2/WINDOWS/ServicePackFiles/i386/explorer.exe 1009.5K Apr 14 2008 7712df0cdde3a5ac89843e61cd5b3658 /mnt/sda2/WINDOWS/$hf_mig$/KB938828/SP2QFE/explorer.exe 1009.0K Jun 13 2007 12896823fb95bfb3dc9b46bcaedc9923 /mnt/sda2/WINDOWS/explorer.exe 1009.5K Apr 14 2008 a0732187050030ae399b241436565e64 /mnt/sda2/WINDOWS/$NtUninstallKB938828$/explorer.exe 1008.0K Aug 10 2004 97bd6515465659ff8f3b7be375b2ea87 /mnt/sda2/WINDOWS/$NtServicePackUninstall$/explorer.exe 1009.0K Jun 13 2007

Hi

Nothing in those logs that would give an indication of why it's not booting,

lets look for a restore point

please do the following:

Download http://noahdfear.net/downloads/rst.sh to the USB drive

• Boot the Sick computer into XPUD again
• Press File
• Expand mnt
• Expand your USB (sdb1)
• Confirm that you see rst.sh that you downloaded there
• Press Tool at the top
• Choose Open Terminal
• Type bash rst.sh
• Press Enter
• After it has finished a report will be located at sdb1 named enum.log
• Plug that USB back into the clean computer and open it

Copy and paste the enum.log for my review

Hmm, Is it possible for enum.log to be completely empty ? Or I did something wrong ? *Edit Ok, I reformatted the USB drive, and got the rst.sh file again. I put the usb on computer, saw rst.sh and did the bash thing. I when I look under sdb1, I can see enum.log. But when I put the USB drive in my clean computer, there is no enum.log ? I guess maybe cuz its empty ? I tried to reformat and did it coupel times, it does the same thing >< Dunno what to do next.

I think that probably means there are no restore points available to restore to. There were no Malware drivers present, so I'm not sure why it's not booting at the moment. The fact you can't run the repair installation might be an indication of hard drive failure. AT this point, your best option would be to retrieve what you can as far as important documents on your system while in XPUD and copy them to the USB, then try a reformat / reinstall, if you are unable to reformat, then it's time for a new harddrive.

Ah, ok. Thats what I was kinda worried about. I will try that, Thanks for the help. Always appreciate it. Parth

Hey Cat, Had some other questions. I did reformat the computer and windows was just done installing. After the inputting different users screen, it showed me the loading screen and stuff. Now, it had a red / orange / white blinking screen that says Installing Applications Do not press any keys while the installation is in progress. Please wait upto 30 mins for the installation to complete. Behind this weird window, there is another cmd window open which is running… c:\windows\system32\cscript.exe Also, when the computer reboots, it shows me 2 options of OS to pick from, both of them showing windows media center edition. I had removed all the partitions and did a complete format. Any suggestions ?

I'm really sorry, I'm not the person to ask, it must be machine specific, I've not installed the Media Center edition myself either, I suggest asking in our hardware forum for assistance from the techs. I'm sure they will have answers for you. Let me know how it goes.

Hmm, It seems like it had something to do with Dell CD. Cuz I was installing from a Dell Back up CD I guess. Still wondering why it shows me 2x Windows Media Center to pick from when I restart the computer. Will try to figure it out. Thanks for the reply.