This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Hijacked Favorites

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

ile C:\WINDOWS\System32\d3dxov.dll infected by "Trojan.Win32.Agent.r" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\msacmx.dll infected by "TrojanDownloader.Win32.Agent.av" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\pxhping.exe infected by "Trojan-Clicker.Win32.Agent.ay" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\winsrv32.dll infected by "Trojan.Win32.Agent.r" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\msacmx.dll infected by "TrojanDownloader.Win32.Agent.av" Virus. Action Taken: No Action Taken. File C:\WINDOWS\NDNuninstall4_88.exe infected by "not-a-virus:AdWare.NewDotNet" Virus. Action Taken: No Action Taken. File C:\WINDOWS\NDNuninstall4_94.exe infected by "not-a-virus:AdWare.NewDotNet" Virus. Action Taken: No Action Taken. File C:\WINDOWS\NDNuninstall5_20.exe infected by "not-a-virus:AdWare.NewDotNet" Virus. Action Taken: No Action Taken. File C:\WINDOWS\NDNuninstall5_40.exe infected by "not-a-virus:AdWare.NewDotNet" Virus. Action Taken: No Action Taken. File C:\WINDOWS\NDNuninstall5_48.exe infected by "not-a-virus:AdWare.NewDotNet" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\msacmx.dll infected by "TrojanDownloader.Win32.Agent.av" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\pxhping.exe infected by "Trojan-Clicker.Win32.Agent.ay" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\service.exe infected by "Trojan-Clicker.Win32.Agent.az" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\winsrv32.dll infected by "Trojan.Win32.Agent.r" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\d3dxov.dll infected by "Trojan.Win32.Agent.r" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\servises.exe infected by "not-virus:Joke.Win32.Likesurf" Virus. Action Taken: No Action Taken. File C:\WINDOWS\System32\rshe.exe infected by "Trojan.Win32.StartPage.sg" Virus. Action Taken: No Action Taken.
Click here to download Pocket Killbox by Option^Explicit. Extract it from the zip file to your desktop.

Start Killbox and click on Tools->Delete Temp Files.

When that finishes, copy and paste each of the following lines into the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each. Keep track of any files it tells you either could not be found or could not be deleted, as you'll need those later:

C:\WINDOWS\System32\d3dxov.dll
C:\WINDOWS\System32\msacmx.dll
C:\WINDOWS\System32\pxhping.exe
C:\WINDOWS\System32\rshe.exe
C:\WINDOWS\System32\service.exe
C:\WINDOWS\System32\servises.exe
C:\WINDOWS\System32\winsrv32.dll

For the files that it either couldn't find or couldn't delete, in the killbox again this time, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If it doesn't reboot automatically, please do so. Please post a new HJT log here.
hope this solves it.
Logfile of HijackThis v1.99.0
Scan saved at 20:46:36, on 02/01/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\S3apphk.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Common Files\Cloanto\Software Manager\softmngr.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Scott\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\WINDOWS\System32\msacmx.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Supastatus] C:\Program Files\Internet Explorer\Connection Wizard\status.exe
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [CloantoSoftwareManager] "C:\Program Files\Common Files\Cloanto\Software Manager\softmngr.exe" /s
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: ChatSpace Full Java Client 3.1.0.245 - http://chat-a2.freeserve.com/Java/cfs31245.cab
O16 - DPF: ChatSpace Full Java Client 3.1.0.246 - http://chat-a3.freeserve.com/Java/cfs31246.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…ol_v1-0-3-9.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1099871687664
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3863AB0-78A5-4DF5-A7BB-6F9BBBBE220B}: NameServer = 195.92.195.94 195.92.195.95
O23 - Service: EpsonBidirectionalService - Unknown - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe



yours hopefully
It looks OK - how is it running? Do you know what this is: O4 - HKLM\..\Run: [CloantoSoftwareManager] "C:\Program Files\Common Files\Cloanto\Software Manager\softmngr.exe" /s
seems ok, upto now. still got the car/ life insurance and gambling stuff in my favorites from "coolwebsearch". the cloan thing is a free desktop calculator recommended by one of the computer mags. it's ok, for free! thanks upto now :D
THAT IS IT!!!! IT'S CURED!!!! TIL NEXT TIME!!!! A MILLION THANK YOUS FOR ALL YOUR HELP I REALLY APPRECIATE ALL THE EFFORT YOU HAVE PUT INTO THE PROBLEM. I am now running avg7 and primedius firewall. any other suggestions? thanks again :D
You're welcome - glad to help :D

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)

The subject of the email must be "Reopen". Include your post username and details about why you need it reopened, with a valid link to your post.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI