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Help!

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Please would you help me? I seem to be infested with some sort of parasite(s). There are entries in my Favourites column which I haven't put there and which keep coming back when I delete them and also unsolicited websites come up which are mostly porn. Being new to all of this I have tried to block them with my firewalls etc -scanned with Ad-Aware plus and other stuff but the cancer is still there. Your help would be most appreciated. Hope I've done this correctly. many thanks for your help. The log is below:



Logfile of HijackThis v1.99.1
Scan saved at 14:50:06, on 6/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\YacsMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Windows Media Player\wmplayer.exe
D:\PCA.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R3 - URLSearchHook: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb - {22DFEAE8-9AD2-4FC6-9CBA-A6566CA3B6EB} - C:\WINDOWS\system32\gpstool.dll
O2 - BHO: Annotis Mail IE Context Menu Extension - {5F186CB1-08C6-4034-8529-CDC625463D99} - C:\PROGRA~1\Sphinx\Annotis\SHARED~1\ANNSHE~1.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnkb
O4 - Global Startup: YacsMon.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {2648BB17-1868-48d3-9A85-7C77F13A2288} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: (no name) - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)
O9 - Extra button: IQ Test - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra 'Tools' menuitem: IQ Test… - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.beastdatinv.com
O15 - Trusted Zone: *.joanlloydsfriends
O15 - Trusted Zone: http://chat.msn.co.uk
O15 - Trusted Zone: http://chat-c1.wanadoo.co.uk
O15 - Trusted Zone: http://uk.worldsbiggestchat.com
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {02478D28-C3F9-4EFB-9B51-7695ECA05670} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {067D7797-04FC-42B1-92DB-81FC6CD318FD} (Dlctrl) - http://www.eingang69.de/EroticAccess/ocx/dlctrl.ocx
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.instantentry.com/build/vviewer.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {0E6D264F-8C0C-49FB-9C4C-E3F93E584AB2} - http://www.bestialitysearch.com/toolbar/b-search.cab
O16 - DPF: {0EB1CA3E-C9C7-42B6-8016-B0CBA435E291} (ImclCtl Class) - http://www.messenger.lycos.co.uk/messenger…veXMsgrCore.cab
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab
O16 - DPF: {1230CB21-C88D-11CF-B347-000000000000} - http://www.eingang69.de/EroticAccess/cabs/1808010.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {1E50B82A-0D78-48B9-97EC-391B2F81CE8A} (IELoaderCtl Class) - http://dialercenter.com/dl/ieloader.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.internetwasher.com/iwas…etwasherpro.cab
O16 - DPF: {4453D895-F2A1-4A38-A285-1EF9BD3F6D5D} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc…84/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22b57c37f6bdf3…ip/RdxIE601.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co.uk/resources/neutral/…ls/DigWebX2.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6AE4CC6E-999C-11D4-A3F0-009027427750} (NSAuto Class) - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {72770C4F-967D-4517-982B-92D6B9015649} (DigWebHelper Class) - http://photos.msn.co.uk/resources/neutral/…X.cab?9,0,712,0
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {BAEB32D0-732D-11D2-8BF4-0060B0A4A9EA} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg…,21/mcgdmgr.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://di.imgag.com/imgag/cp/install/Crusher.cab
O16 - DPF: {C130F0B3-CD97-4DFC-B052-2BD17A7B82F5} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos8.msn.co.uk/r/neutral/control…d.cab?9,0,917,0
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {D53B810F-6219-11D4-95B6-0040950375E7} - http://preview.erosconnect.com/goin/1/dialer_activex.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FB48C7B0-EB66-4BE6-A1C5-9DDF3C37249A} (MCSendMessageHandler Class) - http://xtraz.icq.com/xtraz/activex/MISBH.cab
O20 - AppInit_DLLs: FHook.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #2
Hello pilar and welcome to TomCoyote. :wavey: As it has been several days since posting that log many things may have changed. Please post a fresh HijackThis log as a reply to this thread and I'll have a look at it.
Post #3
Alan thank you so much for replying to my SOS. Here is the new log. Something else that I've noticed is that various key words have been highlighted in green and if they're clicked, it takes you to some website or other. Your help is most appreciated.

Pilar


Logfile of HijackThis v1.99.1
Scan saved at 11:47:02, on 6/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iolo\System Mechanic 5 Professional\StartupGuard.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\YacsMon.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Plaxo\2.3.6.2\InstallStub.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\DOCUME~1\CAROLA~1.PIA\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R3 - URLSearchHook: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb - {22DFEAE8-9AD2-4FC6-9CBA-A6566CA3B6EB} - C:\WINDOWS\system32\gpstool.dll
O2 - BHO: Annotis Mail IE Context Menu Extension - {5F186CB1-08C6-4034-8529-CDC625463D99} - C:\PROGRA~1\Sphinx\Annotis\SHARED~1\ANNSHE~1.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\RunOnce: [Plaxo Install] C:\WINDOWS\Plaxo\InstallStub.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [System Mechanic Startup Guard] "C:\Program Files\iolo\System Mechanic 5 Professional\StartupGuard.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\2.3.6.2\InstallStub.exe -a
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: YacsMon.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {2648BB17-1868-48d3-9A85-7C77F13A2288} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: (no name) - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)
O9 - Extra button: IQ Test - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra 'Tools' menuitem: IQ Test… - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {02478D28-C3F9-4EFB-9B51-7695ECA05670} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {067D7797-04FC-42B1-92DB-81FC6CD318FD} (Dlctrl) - http://www.eingang69.de/EroticAccess/ocx/dlctrl.ocx
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.instantentry.com/build/vviewer.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {0E6D264F-8C0C-49FB-9C4C-E3F93E584AB2} - http://www.bestialitysearch.com/toolbar/b-search.cab
O16 - DPF: {0EB1CA3E-C9C7-42B6-8016-B0CBA435E291} (ImclCtl Class) - http://www.messenger.lycos.co.uk/messenger…veXMsgrCore.cab
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab
O16 - DPF: {1230CB21-C88D-11CF-B347-000000000000} - http://www.eingang69.de/EroticAccess/cabs/1808010.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {1E50B82A-0D78-48B9-97EC-391B2F81CE8A} (IELoaderCtl Class) - http://dialercenter.com/dl/ieloader.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.internetwasher.com/iwas…etwasherpro.cab
O16 - DPF: {4453D895-F2A1-4A38-A285-1EF9BD3F6D5D} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc…84/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22b57c37f6bdf3…ip/RdxIE601.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co.uk/resources/neutral/…ls/DigWebX2.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6AE4CC6E-999C-11D4-A3F0-009027427750} (NSAuto Class) - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {72770C4F-967D-4517-982B-92D6B9015649} (DigWebHelper Class) - http://photos.msn.co.uk/resources/neutral/…X.cab?9,0,712,0
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {BAEB32D0-732D-11D2-8BF4-0060B0A4A9EA} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg…,21/mcgdmgr.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://di.imgag.com/imgag/cp/install/Crusher.cab
O16 - DPF: {C130F0B3-CD97-4DFC-B052-2BD17A7B82F5} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos8.msn.co.uk/r/neutral/control…d.cab?9,0,917,0
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {D53B810F-6219-11D4-95B6-0040950375E7} - http://preview.erosconnect.com/goin/1/dialer_activex.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FB48C7B0-EB66-4BE6-A1C5-9DDF3C37249A} (MCSendMessageHandler Class) - http://xtraz.icq.com/xtraz/activex/MISBH.cab
O20 - AppInit_DLLs: FHook.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #4
Make sure that you are using HijackThis from this location: C:\HJT\HijackThis.exe. Remove any other copies of the program on your computer.

Step 1
You have ad-aware's ad-watch running on your computer and that is good. But prior to doing the fix below with hijackthis it needs to be turned off.
Please do the following:
  • Open AdAware Se.
  • Click the Ad-Watch icon on the top of the screen.
  • Go to Tools and Preferences.
  • At the bottom of the screen you can see two checkable items called Active and Automatic.
    • Active: This will turn Ad-Watch On\Off without closing it
      Automatic: Suspicious activity will be blocked automatically
  • Please uncheck Automatic. Allow any changes during the fix.
Remember when we have completed cleaning your machine to turn it back on.


Step 2
Open HijackThis, run a scan, then check the following:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R3 - URLSearchHook: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O2 - BHO: ohb - {22DFEAE8-9AD2-4FC6-9CBA-A6566CA3B6EB} - C:\WINDOWS\system32\gpstool.dll

O3 - Toolbar: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O9 - Extra button: (no name) - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O16 - DPF: {067D7797-04FC-42B1-92DB-81FC6CD318FD} (Dlctrl) - http://www.eingang69.de/EroticAccess/ocx/dlctrl.ocx
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.instantentry.com/build/vviewer.cab
O16 - DPF: {0E6D264F-8C0C-49FB-9C4C-E3F93E584AB2} - http://www.bestialitysearch.com/toolbar/b-search.cab
O16 - DPF: {1230CB21-C88D-11CF-B347-000000000000} - http://www.eingang69.de/EroticAccess/cabs/1808010.cab
O16 - DPF: {1E50B82A-0D78-48B9-97EC-391B2F81CE8A} (IELoaderCtl Class) - http://dialercenter.com/dl/ieloader.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.internetwasher.com/iwas…etwasherpro.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22b57c37f6bdf3…ip/RdxIE601.cab
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) -
O16 - DPF: {D53B810F-6219-11D4-95B6-0040950375E7} - http://preview.erosconnect.com/goin/1/dialer_activex.cab

With all other programs and browsers closed, click fix checked.


Step 3
Download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • Click Options < Advanced and uncheck "Only delete files in Windows Temp folders older than 48 hours".
  • Click Run Cleaner to run the program.
  • After it has completed it's process, click Exit.
Caution : It is not recommended to use the 'Issues' tab as it is known to find legitimate items.


Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.
Post #5

Make sure that you are using HijackThis from this location: C:\HJT\HijackThis.exe. Remove any other copies of the program on your computer.

Step 1
You have ad-aware's ad-watch running on your computer and that is good. But prior to doing the fix below with hijackthis it needs to be turned off.
Please do the following:

  • Open AdAware Se.
  • Click the Ad-Watch icon on the top of the screen.
  • Go to Tools and Preferences.
  • At the bottom of the screen you can see two checkable items called Active and Automatic.
    • Active: This will turn Ad-Watch On\Off without closing it
      Automatic: Suspicious activity will be blocked automatically
  • Please uncheck Automatic. Allow any changes during the fix.
Remember when we have completed cleaning your machine to turn it back on.


Step 2
Open HijackThis, run a scan, then check the following:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R3 - URLSearchHook: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O2 - BHO: ohb - {22DFEAE8-9AD2-4FC6-9CBA-A6566CA3B6EB} - C:\WINDOWS\system32\gpstool.dll

O3 - Toolbar: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O9 - Extra button: (no name) - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O16 - DPF: {067D7797-04FC-42B1-92DB-81FC6CD318FD} (Dlctrl) - http://www.eingang69.de/EroticAccess/ocx/dlctrl.ocx
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.instantentry.com/build/vviewer.cab
O16 - DPF: {0E6D264F-8C0C-49FB-9C4C-E3F93E584AB2} - http://www.bestialitysearch.com/toolbar/b-search.cab
O16 - DPF: {1230CB21-C88D-11CF-B347-000000000000} - http://www.eingang69.de/EroticAccess/cabs/1808010.cab
O16 - DPF: {1E50B82A-0D78-48B9-97EC-391B2F81CE8A} (IELoaderCtl Class) - http://dialercenter.com/dl/ieloader.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.internetwasher.com/iwas…etwasherpro.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22b57c37f6bdf3…ip/RdxIE601.cab
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) -
O16 - DPF: {D53B810F-6219-11D4-95B6-0040950375E7} - http://preview.erosconnect.com/goin/1/dialer_activex.cab

With all other programs and browsers closed, click fix checked.


Step 3
Download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • Click Options < Advanced and uncheck "Only delete files in Windows Temp folders older than 48 hours".
  • Click Run Cleaner to run the program.
  • After it has completed it's process, click Exit.
Caution : It is not recommended to use the 'Issues' tab as it is known to find legitimate items.


Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.

180803

Post #6

Make sure that you are using HijackThis from this location: C:\HJT\HijackThis.exe. Remove any other copies of the program on your computer.

Step 1
You have ad-aware's ad-watch running on your computer and that is good. But prior to doing the fix below with hijackthis it needs to be turned off.
Please do the following:

  • Open AdAware Se.
  • Click the Ad-Watch icon on the top of the screen.
  • Go to Tools and Preferences.
  • At the bottom of the screen you can see two checkable items called Active and Automatic.
    • Active: This will turn Ad-Watch On\Off without closing it
      Automatic: Suspicious activity will be blocked automatically
  • Please uncheck Automatic. Allow any changes during the fix.
Remember when we have completed cleaning your machine to turn it back on.


Step 2
Open HijackThis, run a scan, then check the following:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R3 - URLSearchHook: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O2 - BHO: ohb - {22DFEAE8-9AD2-4FC6-9CBA-A6566CA3B6EB} - C:\WINDOWS\system32\gpstool.dll

O3 - Toolbar: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O9 - Extra button: (no name) - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O16 - DPF: {067D7797-04FC-42B1-92DB-81FC6CD318FD} (Dlctrl) - http://www.eingang69.de/EroticAccess/ocx/dlctrl.ocx
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.instantentry.com/build/vviewer.cab
O16 - DPF: {0E6D264F-8C0C-49FB-9C4C-E3F93E584AB2} - http://www.bestialitysearch.com/toolbar/b-search.cab
O16 - DPF: {1230CB21-C88D-11CF-B347-000000000000} - http://www.eingang69.de/EroticAccess/cabs/1808010.cab
O16 - DPF: {1E50B82A-0D78-48B9-97EC-391B2F81CE8A} (IELoaderCtl Class) - http://dialercenter.com/dl/ieloader.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.internetwasher.com/iwas…etwasherpro.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22b57c37f6bdf3…ip/RdxIE601.cab
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) -
O16 - DPF: {D53B810F-6219-11D4-95B6-0040950375E7} - http://preview.erosconnect.com/goin/1/dialer_activex.cab

With all other programs and browsers closed, click fix checked.


Step 3
Download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • Click Options < Advanced and uncheck "Only delete files in Windows Temp folders older than 48 hours".
  • Click Run Cleaner to run the program.
  • After it has completed it's process, click Exit.
Caution : It is not recommended to use the 'Issues' tab as it is known to find legitimate items.


Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.

180803

Post #7

Make sure that you are using HijackThis from this location: C:\HJT\HijackThis.exe. Remove any other copies of the program on your computer.

Step 1
You have ad-aware's ad-watch running on your computer and that is good. But prior to doing the fix below with hijackthis it needs to be turned off.
Please do the following:

  • Open AdAware Se.
  • Click the Ad-Watch icon on the top of the screen.
  • Go to Tools and Preferences.
  • At the bottom of the screen you can see two checkable items called Active and Automatic.
    • Active: This will turn Ad-Watch On\Off without closing it
      Automatic: Suspicious activity will be blocked automatically
  • Please uncheck Automatic. Allow any changes during the fix.
Remember when we have completed cleaning your machine to turn it back on.


Step 2
Open HijackThis, run a scan, then check the following:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/…://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R3 - URLSearchHook: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O2 - BHO: ohb - {22DFEAE8-9AD2-4FC6-9CBA-A6566CA3B6EB} - C:\WINDOWS\system32\gpstool.dll

O3 - Toolbar: B-Search Toolbar - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O9 - Extra button: (no name) - {CC8C8F4F-F2E8-404B-A43D-5CC57876A008} - (no file)

O16 - DPF: {067D7797-04FC-42B1-92DB-81FC6CD318FD} (Dlctrl) - http://www.eingang69.de/EroticAccess/ocx/dlctrl.ocx
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.instantentry.com/build/vviewer.cab
O16 - DPF: {0E6D264F-8C0C-49FB-9C4C-E3F93E584AB2} - http://www.bestialitysearch.com/toolbar/b-search.cab
O16 - DPF: {1230CB21-C88D-11CF-B347-000000000000} - http://www.eingang69.de/EroticAccess/cabs/1808010.cab
O16 - DPF: {1E50B82A-0D78-48B9-97EC-391B2F81CE8A} (IELoaderCtl Class) - http://dialercenter.com/dl/ieloader.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.internetwasher.com/iwas…etwasherpro.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22b57c37f6bdf3…ip/RdxIE601.cab
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) -
O16 - DPF: {D53B810F-6219-11D4-95B6-0040950375E7} - http://preview.erosconnect.com/goin/1/dialer_activex.cab

With all other programs and browsers closed, click fix checked.


Step 3
Download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • Click Options < Advanced and uncheck "Only delete files in Windows Temp folders older than 48 hours".
  • Click Run Cleaner to run the program.
  • After it has completed it's process, click Exit.
Caution : It is not recommended to use the 'Issues' tab as it is known to find legitimate items.


Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.

180803

Post #8
Alan, I could give you a big hug and a kiss for helping me sort out my PC. Its wonderful to be able to open IE and not be bombarded with porno sites. Thank you so, so much for your help. I am so grateful that when you give me the all clear, I shall make a donation to TomCoyote.

A very appreciative Pilar <_<


Here is a copy of my latest scan, after I followed your instructions

Logfile of HijackThis v1.99.1
Scan saved at 12:17:15, on 6/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iolo\System Mechanic 5 Professional\StartupGuard.exe
C:\WINDOWS\Plaxo\2.3.6.2\InstallStub.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\YacsMon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Annotis Mail IE Context Menu Extension - {5F186CB1-08C6-4034-8529-CDC625463D99} - C:\PROGRA~1\Sphinx\Annotis\SHARED~1\ANNSHE~1.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [System Mechanic Startup Guard] "C:\Program Files\iolo\System Mechanic 5 Professional\StartupGuard.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\2.3.6.2\InstallStub.exe -a
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: YacsMon.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {2648BB17-1868-48d3-9A85-7C77F13A2288} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: IQ Test - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra 'Tools' menuitem: IQ Test… - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {02478D28-C3F9-4EFB-9B51-7695ECA05670} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {0EB1CA3E-C9C7-42B6-8016-B0CBA435E291} (ImclCtl Class) - http://www.messenger.lycos.co.uk/messenger…veXMsgrCore.cab
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid;=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {4453D895-F2A1-4A38-A285-1EF9BD3F6D5D} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc…84/mcinsctl.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co.uk/resources/neutral/…ls/DigWebX2.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6AE4CC6E-999C-11D4-A3F0-009027427750} (NSAuto Class) - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {72770C4F-967D-4517-982B-92D6B9015649} (DigWebHelper Class) - http://photos.msn.co.uk/resources/neutral/…X.cab?9,0,712,0
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {BAEB32D0-732D-11D2-8BF4-0060B0A4A9EA} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg…,21/mcgdmgr.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://di.imgag.com/imgag/cp/install/Crusher.cab
O16 - DPF: {C130F0B3-CD97-4DFC-B052-2BD17A7B82F5} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos8.msn.co.uk/r/neutral/control…d.cab?9,0,917,0
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FB48C7B0-EB66-4BE6-A1C5-9DDF3C37249A} (MCSendMessageHandler Class) - http://xtraz.icq.com/xtraz/activex/MISBH.cab
O20 - AppInit_DLLs: FHook.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #9
Just one items left to fix. :)

Step 1
Open HijackThis, run a scan, then check the following:

O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab

With all other programs and browsers closed, click fix checked.


Step 2
I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer. Spyware Blaster runs silently in the background.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - 'Safer' alternative to the Internet Explorer web browser.

Update these regularly.


Step 3
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.
Post #10
Alan, here is the new log. I have downloaded Spyware Blaster as you suggested and will do the others when I've finished this.

I do hope IE is all clear now. Once again from a very grateful Pilar a very big thank you for your help (I'm sure I'd have been bald by now - pulling my hair out with each unsolicited website).

Here is the log

Pilar


Logfile of HijackThis v1.99.1
Scan saved at 15:49:23, on 6/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\Plaxo\2.3.6.2\InstallStub.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\YacsMon.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\PROGRA~1\INCRED~1\bin\IncMail.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Annotis Mail IE Context Menu Extension - {5F186CB1-08C6-4034-8529-CDC625463D99} - C:\PROGRA~1\Sphinx\Annotis\SHARED~1\ANNSHE~1.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [SBAutoUpdate] "C:\Program Files\SpywareBlaster\sbautoupdate.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [System Mechanic Startup Guard] "C:\Program Files\iolo\System Mechanic 5 Professional\StartupGuard.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\2.3.6.2\InstallStub.exe -a
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: YacsMon.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {2648BB17-1868-48d3-9A85-7C77F13A2288} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: IQ Test - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra 'Tools' menuitem: IQ Test… - {D9FA68E1-AEE2-48d8-B03D-C37DC602554E} - http://www.personaltest.co.uk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {02478D28-C3F9-4EFB-9B51-7695ECA05670} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {0EB1CA3E-C9C7-42B6-8016-B0CBA435E291} (ImclCtl Class) - http://www.messenger.lycos.co.uk/messenger…veXMsgrCore.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {4453D895-F2A1-4A38-A285-1EF9BD3F6D5D} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsc…84/mcinsctl.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co.uk/resources/neutral/…ls/DigWebX2.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6AE4CC6E-999C-11D4-A3F0-009027427750} (NSAuto Class) - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {72770C4F-967D-4517-982B-92D6B9015649} (DigWebHelper Class) - http://photos.msn.co.uk/resources/neutral/…X.cab?9,0,712,0
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse…pdownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl…ArcadeRdxIE.cab
O16 - DPF: {BAEB32D0-732D-11D2-8BF4-0060B0A4A9EA} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmg…,21/mcgdmgr.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://di.imgag.com/imgag/cp/install/Crusher.cab
O16 - DPF: {C130F0B3-CD97-4DFC-B052-2BD17A7B82F5} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos8.msn.co.uk/r/neutral/control…d.cab?9,0,917,0
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FB48C7B0-EB66-4BE6-A1C5-9DDF3C37249A} (MCSendMessageHandler Class) - http://xtraz.icq.com/xtraz/activex/MISBH.cab
O20 - AppInit_DLLs: FHook.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #11
Your new log does appear clean. :thumbup:

I'll give you this link to read to see how to better secure your computer to prevent re-infection. "How did I get infected in the first place"
Post #12
Thank you Alan for all your help and I most certainly will peruse the link you provided to ensure that my PC keeps relatively clean in the future. I have just made a donation to TomCoyote so that this very excellent work that is being done by you all (to help greenies like me) continues Regards Pilar
Post #13
Your welcome. Glad to be able to help out.
The donation will be much appreciated by Tom.

As this topic has been resolved, the thread will be closed.

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