9 replies to this topic

[mattbot78]

hello- having trouble accessing my email inbox. i will automatically get signed into hotmail which is good, but when the small box popping up by my toolbox icon informs me "you have 3 unread emails," i click on that (which usually directs me to my hotmail inbox), and get prompted for my password again. so after putting in my password, the screen just refreshes, prompting me for it again- to no end. i am able to access hotmail from any other pc (friends, at work, etc...). currently on my system i have: cw-shredder, spysweeper, spybot, ad-aware, and HT. don't know if any of these are messing with my sign-in? anyone ever run into this prob? any suggestions GREATLY appreciated... thanks in advance, matt.

[New Raider]

Yes I've had this problem, and so have many other Hotmail users. There is too much traffic. Leave the blank screen on and surf in a new bowser. After a few minutes (usually a few seconds), go back to the passport entry and press the refresh button on your browser. Failing that, click on a bookmarked Hotmail again at the passport entry.

[mattbot78]

NR: hey. thanks for the reply. i tried it, but no go. it's got to be something on my pc, as i have no problems on any other pc. and it's every time on mine. any other suggestions out there? thanks, matt. "sometimes i feel like a coiled spring with a dangerous flaw." -ty cobb

[New Raider]

hello-
having trouble accessing my email inbox. i will automatically get signed into hotmail which is good, but when the small box popping up by my toolbox icon informs me "you have 3 unread emails," i click on that (which usually directs me to my hotmail inbox), and get prompted for my password again. so after putting in my password, the screen just refreshes, prompting me for it again- to no end.
i am able to access hotmail from any other pc (friends, at work, etc...).
currently on my system i have: cw-shredder, spysweeper, spybot, ad-aware, and HT. don't know if any of these are messing with my sign-in?
anyone ever run into this prob? any suggestions GREATLY appreciated...
thanks in advance,
matt.

Do you use Proxomitron?
You may have to set up some rules if you do.
Set the Proxomitron on Bypass, and you should get to the page.
Once there, copy the URL, and add it to the "Bypass" mode.
Now you can keep Proxomitron on while you are there.
You will have to repeat this process for the "New Message" page.

[mattbot78]

NR: thanks for the reply. i'm not running proxomitron, at least not to my knowledge. would any of the following interfere? currently on my system i have: cw-shredder, spysweeper, spybot, ad-aware, and HT. thanks again.. matt.

[New Raider]

No, none of those would interfere in Hotmail's usage. Not even Spyware Blaster. Zone Alarm and similar firewalls are the only things that could do that. If you are on a network or Intranet, disable the firewalls while you make some rules, the same goes for proxy software and services on a network. If in IE 4x and up, look under Tools/Internet Options and click the Conections tab to see if you are on a proxy.

[mattbot78]

checked if on proxy server, nope. not on a network either. any other ideas? thanks, matt.

[Simplicity]

Maybe you need cookies enabled? Also, you could try putting hotmail in your Safe Zone (temporariliy only, I wouldn't leave it there).

Are you using an email client? If so which one?

This doesn't sound like your problem: http://support.micro...kb;en-us;244625
but you might glance down this long list of logon troubles:
http://support.micro...lem&range=21-40

Edited by Simplicity, 16 October 2004 - 03:38 PM.

[mattbot78]

SIMPLICITY!!! your name was the key to my problem. so simple i overlooked it. thank you so much! just lowered my privacy setting to med-high and that was it. a good fix! thanks again... matt.

[Simplicity]

Glad I could help.