I have a big problem since downloading XP Service pack 2 in that it has disabled my better half's internet/email access. We operate seperate desktops each with our own password access and since the update, whenever she doubleclicks the ISP connection on her desktop, nothing happens. I've contacted my ISP (BT) and they say this is a known problem with SP2 and I should contact Microsoft, but knowing that getting a response from MS is like 'pulling teeth', I was wondering if there is there anybody out there who can help?
Essentially her internet connection icon does nothing and when I go to Network Connection via her control panel, it's completely empty. The BT team talked me through setting up a new connection and everything went smoothly until we hit 'finish' whereupon I got a:
"Network Configuration warning" that said "Unable to create the specified connection. This can be caused by insufficient memory or not enough disk space".
However, there is over 30GB of free space on the PC!!
The icon and connection on my desktop are working fine and I've been on the net but have not been able to find anything specific to this problem with XP.
Can anyone help?