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Norton Real-time Protection Makes Itnernet Go Slow

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Logfile of HijackThis v1.98.2
Scan saved at 1:02:21 AM, on 8/26/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Teamspeak2_RC2\server_windows.exe
C:\Program Files\Teamspeak2_RC2\TeamSpeak.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\Ashampoo\ASHAMP~1\PopUp.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {53829F91-1B06-4DB9-B13E-812A986169F9} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: Yahoo! Chat -
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
O16 - DPF: {1589FA52-CD16-AB01-11CE-00ABBA05F893} -
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} -
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} -
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} -
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} -
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} -
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} -
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

O3 - Toolbar: (no name) - {53829F91-1B06-4DB9-B13E-812A986169F9} - (no file)

O16 - DPF: Yahoo! Chat -

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -

O16 - DPF: {1589FA52-CD16-AB01-11CE-00ABBA05F893} -

O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} -

O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} -

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} -

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -

O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} -

O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} -

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -

O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} -

O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} -


Reboot and post a new log file. :)

Are things working better now? :unsure:
Logfile of HijackThis v1.98.2
Scan saved at 12:08:08 PM, on 8/26/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

Yes, things seem to be working now. Would you recommend always running the real-time protection for Norton or is it unnecessary?
I think always running real time protection is a good thing.

I'm glad we could help.

GOD bless!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.
(Personally, I'm NOT recommending SP2 for XP at this time)

I'm curious. Why don't you recommend installing SP2? I have already installed it. <_< I use Mozilla Firefox (which I've been told does not use activex), and I barely ever go anywhere on the net besides sites I can trust.
I've just heard of many incompatabilities SP2 can introduce to software already installed. If you have it, and it works, that's GREAT!!!! :)
Glad we could be of assistance. This topic is now closed. If you wish it
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