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Spyware / Malware / Virus Removal

Darn Commercial Po-up

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Post #1
Hi sory to disturb you good people but I heard about this forum from
a good friend of mine so bear with me as it is my first time in here.

Should I uninstall explorer and instead install netscape to get rid of
those commercial po-up appearing when I am surfing the net and even
as soon as I open my machine??

I install Ad-Awear,Reg Clean,Wash and go,Free surfer poup killer,Spybot,
and newly installed Hijckthis.

n.b.all those programme are up to date.
here is a copy of the log grrrrrr 2 po-up while I am writing this help me please!

Logfile of HijackThis v1.98.2
Scan saved at 12:38:23, on 22/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\dljuhhzj.exe
C:\Program Files\Free Surfer\fs20.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
C:\Documents and Settings\Raoul\Application Data\suhs.exe
C:\WINDOWS\System32\kbrqs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Raoul\Desktop\Cleanup Programs\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R3 - Default URLSearchHook is missing
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {69FF3B5A-E013-5CB2-8622-67557FAD2B18} - C:\WINDOWS\System32\sbfxfabi.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\host32.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [qssaqqie] C:\WINDOWS\System32\dljuhhzj.exe
O4 - HKLM\..\Run: [freesurfer] C:\Program Files\Free Surfer\fs20.exe
O4 - HKCU\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /M "Stylus C84" /EF "HKCU"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Ctod] C:\Documents and Settings\Raoul\Application Data\suhs.exe
O4 - HKCU\..\Run: [Hfu] C:\WINDOWS\System32\kbrqs.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe
O9 - Extra 'Tools' menuitem: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe
O9 - Extra button: (no name) - {F756A28D-DCD5-46be-BCAB-17C088D07227} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.searchmeup.cc
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.skoobidoo.com
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404…meInstaller.exe
O16 - DPF: {E302F157-A890-4B6F-A421-839D25055D6D} (NLSysInfo Control) - http://www.novalogic.com/pub/NLSysInfo.ocx
Post #2
hello Ranker,

lets try this:

look in add/remove programs panel for something called: My Way Speed Bar and My Search Bar or My Web Search., if present uninstall.
Next:

Make sure your PC is configured to show hidden files

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Reboot your PC into SAFE MODE(tap F5 key at start up, chose safe mode)
or:
How to start the computer in Safe mode
http://service1.symantec.com/SUPPORT/tsgen…001052409420406

next:
Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browsers and all Windows Explorer windows are closed before fixing.

R3 - Default URLSearchHook is missing

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll

O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

O2 - BHO: (no name) - {69FF3B5A-E013-5CB2-8622-67557FAD2B18} - C:\WINDOWS\System32\sbfxfabi.dll

O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\host32.exe internat.dll,LoadKeyboardProfile

O4 - HKLM\..\Run: [qssaqqie] C:\WINDOWS\System32\dljuhhzj.exe

O4 - HKCU\..\Run: [Ctod] C:\Documents and Settings\Raoul\Application Data\suhs.exe

O4 - HKCU\..\Run: [Hfu] C:\WINDOWS\System32\kbrqs.exe

O9 - Extra button: (no name) - {F756A28D-DCD5-46be-BCAB-17C088D07227} - (no file)

O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com

O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.searchmeup.cc
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.skoobidoo.com

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404…meInstaller.exe

ok still in safe mode;
find and delete these:
C:\WINDOWS\System32\dljuhhzj.exe
C:\WINDOWS\System32\kbrqs.exe
C:\WINDOWS\System32\host32.exe internat.dll,LoadKeyboardProfile

also clear Temps:
using explorer(right click on start>explore) drill down to these >>> you want to delete whats >inside< the folder, not the folder itself<<

C:\Windows\Temp\

C:\Documents and Settings\-Your Profile-\Local Settings\Temporary Internet Files\ (will dump all your cached internet content including cookies)

C:\Documents and Settings\-Your Profile-\Local Settings\Temp\

C:\Documents and Settings\-Any other users Profile-\Local Settings\Temporary Internet Files\

C:\Documents and Settings\-Any other users Profile-\Local Settings\Temp\

afterwards post a new HJT log…………………
Post #3 last edited
shelf life

Thank you very much for your help I have followed your instructions
to the letter and here is a copy of HJT

Logfile of HijackThis v1.98.2
Scan saved at 16:43:46, on 23/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Free Surfer\fs20.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
C:\Documents and Settings\Raoul\Desktop\Cleanup Programs\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [freesurfer] C:\Program Files\Free Surfer\fs20.exe
O4 - HKCU\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /M "Stylus C84" /EF "HKCU"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe
O9 - Extra 'Tools' menuitem: Free Surfer - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - C:\Program Files\Free Surfer\FS20.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {E302F157-A890-4B6F-A421-839D25055D6D} (NLSysInfo Control) - http://www.novalogic.com/pub/NLSysInfo.ocx


Ooooo god I made a small mistake instead of unistalling my search bar through
add/remove programs I jump right away to …''make sure your pc is configured
to show hidden files and I followed step by steps all the rest of the procedure.

When I reboot in normal mode I read again (I have previously print your reply)
your reply to see if I forgot something and I saw the first lines add/remove….

geeee so I whent to add/remove….and saw the ''my search bar'' I clicked on
remove and then a message told me that the machine could not found …..

but still ''my search bar his there'' :(
is there a way to earase this in my add/remove program??????
Post #5
Hello Ranker, Glad to help. That left over icon wont hurt anything. you got rid of everything it links to. if you really want to attempt to get rid of it, let me know. It will involve poking around in the system folder. Your latest log look good.
Post #6
shelf life As someone told me once ''if a job deserve to be done it's deserve to be well done'' :) so yes I would like to find a way to get that icone out of the add & remove program this is without imposing upon your kindness.
Post #10
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