I need help! Asap

Hello Guys,

 

I have came to the conclusion that some sort of virus is taking my bandwidth. I have been having this issue for the last 6 m/o believing that it was my ISP. They have been to my home multiple times & replaced everything, I have tried port forwarding & everything you can think of but my bandwidth is incredibly low. I have a 300 Download w/ a 25 Upload & 32 Ping so my speeds are good & everything is healthy! Please help. Thanks in advance!

Let's see if I can help.

[external image: xlK5Hdb.png]Farbar Recovery Scan Tool (FRST) Scan

• Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
• Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
• Right-Click FRST.exe / FRST64.exe and select [external image: AVOiBNU.jpg]Run as administrator to run the programme.
• Click Yes to the disclaimer.
• Ensure the Addition.txt box is checked.
• Click the Scan button and let the programme run.
• Upon completion, click OK, then OK on the Addition.txt pop up screen.
• Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply.

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