Talent game box

How remove talent game box virus

Hello Maria maqsood

I am Marie Curie and will gladly help you with any malware-related problems.

Please familiarize yourself with the following ground rules before you start.

• Read my instructions thoroughly, carry out each step in the given order.
• Do not make any changes to your system, or run any tools other than those I provided. Do not delete, fix, uninstall, or install anything unless I tell you to.
• If you are unsure about anything or if you encounter any problems, please stop and inform me about it.
• Stick with me until I tell you that your computer is clean. Absence of symptoms does not mean that your computer is free of malware.
• Back up important files before we start.

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Please run the following diagnostic scans so I can ascertain the state of your computer.

STEP 1
[external image: xlK5Hdb.png]Farbar Recovery Scan Tool (FRST) Scan

• Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
• Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
• Double-Click FRST.exe or FRST64.exe to run the programme.
• Click Yes to the disclaimer.
• Ensure the Addition.txt box is checked.
• Click the Scan button and let the programme run.
• Upon completion, click OK, then OK on the Addition.txt pop up screen.
• Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply.

STEP 2
[external image: aA7bkRO.png]aswMBR

• Please download aswMBR and save the file to your Desktop.
• Temporarily disable your anti-virus software. For instructions, please refer to the following link.
• Right-Click aswMBR.exe and select [external image: AVOiBNU.jpg] Run as administrator to run the programme.
• Click Yes when prompted to download avast! virus definitions. Wait until AVAST engine defs: ### appears.
• If you are prompted to enable the use of "Virtualization Technology", click Yes.
• Click the AV Scan: drop down box and click C:\.
• Click Scan.
• Upon completion, you will see Scan finished successfully. Click Save log. Save the log to your Desktop.
• Re-enable your anti-virus software.
• Copy the contents of the log and paste in your next reply.

Note: Do NOT click Fix or FixMBR.
Note: A file (MBR.dat) will be created on your Desktop. Do NOT click or delete it.


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STEP 3
[external image: pfNZP4A.png]Logs
In your next reply please include the following logs.

• FRST.txt
• Addition.txt
• aswMBR log

Hello Maria,
 
I have not heard back from you in 3 days.

• Do you still require help?


• If you require additional time to complete my instructions, please let me know.


• If after 48 hours you have not replied to this thread it will have to be closed.
  
  
 

 

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