Remote assistance

Hey gang, Can windows 8.1 connect to windows 7 for remote assistance ? I have see where some say "yes" and some say "no" ! So if you have done this please post instructions please ! I have followed W8.1 instructions and no luck getting it to run !!

Thanks
Chuck

LDTATE : if you read this "Howdy" old friend !!

Hi Chuck

I've never tried to do this, but I did have a look around to see if other folks were having similar difficulties.

I came across this:

http://www.tomshardware.co.uk/answers/id-1890637/remote-desktop-work-upgrading-win-pro.html

There seems to be some interesting ideas that may help…

Look particularly at the last post in the topic as there is some information there that I have not seen before.

Hope it helps

Regards

paws

Many thanks Paws, i checked out the post you recommended & found very interesting ! I have been working on this as an expierment to see how well it works. Got more hunting & reading today so will check back with anything i find new !

Thanks again Paws !!

Chuck

Update:

Used the remote assistance as far as i could figure out. I went as far as getting a "key password" where i am supposed to give it to the user i am helping ! But no where do i see any place to send "key" !!!

So anyone ever used the "remote assistance" program ???

Thanks

This problem solved by using a program called TeamViewer, i tried it on my virtual computer & it works fine & is easy to use !!

Just thought i would post this for others wanting to help other's fix their computer who are not sure of what they are doing & have a hard time understanding the technical side !! >>>> http://www.teamviewer.com/en/download/windows.aspx

Hope it helps !

Chuck

Hi Chuck, Glad you got it fixed

Well done!

and thanks fo posting your fix.

Regards

paws