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Spyware / Malware / Virus Removal

No applications running / 1.5 hrs to boot

33 min read

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Hello Juliet,

 

What happens is that the issues appear to be intermittent.

 

First they exist.

๐Ÿ“ŽUpdates.png

 

Then they are gone.

๐Ÿ“ŽTurn Off.JPG

 

In between, I experience between 5 and 10 hard crashes.  I just wonder if after a crash, the machine may revert back to an old restore date, one where the issues persisted.  With time, the machine will revert to a restore date where all the issues have been corrected.  Just a thought.

 

My reasoning is that currently, the "16 repetitive updates" issues again appear to be resolved.  Hopefully, that will continue to be the case.

 

So it looks like this thread is complete.  Thank you oh so much for your assistance!!   :clap:

I don't know if the machine can revert back to a previous state without commands from you to do so.

It came to mind that it might be a windows update doing this. Finding which one would be a nightmare.

Or, it's trying to update one thats already on the machine?,

Read over the updates and what they were created for, with the descriptions decide if there is one you can do without then, when it says it needs to update again, go to that one and select Hide
Process of elimination to catch the bugger thats causing these crashes if indeed it is coming from windows updates.

Let's remove tools and quarantine folders.

[external image: AFZxnZc.jpg] DelFix
  • Please download DelFix
    or from here http://www.bleepingcomputer.com/download/delfix/ and save the file to your Desktop.
  • Double-click DelFix.exe to run the programme.
  • Place a checkmark next to the following items:
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Click the Run button.
โ€“ This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

~~~~~
  • Answers to common security questions - Best Practices by quietman7, MVP
  • How Malware Spreads - How did I get infected? by quietman7, MVP
  • Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
  • How to Prevent Malware by miekiemoes, MVP
  • How to backup and restore your data using Cobian Backup by YourHighness
  • Slow Computer/browser? It May Not Be Malware by quietman7, MVP

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Hello Juliet,

 

Re: "16 repetitive updates"  Since my last post, I had only experienced that one time (as was posted) where the repetitive updates persisted.  Since then, with every reboot (morning & every time following a hard crash), the issue has not presented itself.  

๐Ÿ“ŽTurn Off.JPG

 

Crossing my eyeballs :blink:  that it has been vanquished!

 

I have followed through with DelFix, adding to delete subsequent residual exe's, folders & files.  

 

One issue with DelFix:  "Activate UAC" was grayed out.  Therefore, I was not able to check that box.

๐Ÿ“ŽDel Fix.JPG

 

To answer a Q which was asked a few times, "How is the machine now running?" It runs OH so much better.  Not at 100% yet (due to hardware issues), but TREMENDOUSLY better!  

 

Again, thank YOU for all of your help!   :notworthy: 

 

 

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