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Computer takes about 5 minutes to boot up [Closed]

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Not sure if this is the right area to post or not. Anyway, computer takes about 5 minutes to boot up and be running where applications can be used. Computer is about 2 years old, but is much slower than it ever was at booting up. I did a hijackthis, log is below. I think something is running a startup scan or something, but I can't put my finger on it.

Appreciate the help in advance


——————————————————————————————————————–
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:18:27 PM, on 11/29/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
C:\Program Files\ActivIdentity\ActivClient\acautoup.exe
C:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - C:\Program Files\Yahoo!\Search Protection\ysp.dll
O9 - Extra 'Tools' menuitem: Yahoo! Search Protection - {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - C:\Program Files\Yahoo!\Search Protection\ysp.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1247519357718
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1249091271250
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jin…indows-i586.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ActivClient Authentication Service (acachsrv) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
O23 - Service: ActivClient Auto-Update Service (acautoup) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\acautoup.exe
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

–
End of file - 7654 bytes
Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.
Sorry for the delay. Below are the files

DDS.txt

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by [removed] at 17:49:08 on 2011-12-03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1357 [GMT -5:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
C:\Program Files\ActivIdentity\ActivClient\acautoup.exe
C:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.excite.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.9.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.9.0.12\IPSBHO.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.9.0.12\coIEPlg.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10t_ActiveX.exe -update activex
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: []
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
dRunOnce: [RunNarrator] Narrator.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - {25BC7718-0BFA-40EA-B381-4B2D9732D686} - c:\program files\yahoo!\search protection\ysp.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1247519357718
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1249091271250
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.6.0/jinstall-6-windows-i586.cab
DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} - hxxp://download.microsoft.com/download/PowerPoint2002/Install/10.0.2609/WIN98MeXP/EN-US/msorun.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1 [removed]
TCP: Interfaces\{25E85470-ABCA-4517-80F7-19AEF811C035} : DhcpNameServer = 192.168.0.1 [removed]
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program files\mimectl.dll
Notify: ackpbsc - c:\windows\system32\ackpbsc.dll
Notify: acunlock - c:\program files\actividentity\activclient\acunlock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1109000.00c\symds.sys [2011-10-11 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1109000.00c\symefa.sys [2011-10-11 173176]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20111123.001\BHDrvx86.sys [2011-11-29 819320]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1109000.00c\cchpx86.sys [2011-10-11 485512]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1109000.00c\ironx86.sys [2011-10-11 116784]
R2 acachsrv;ActivClient Authentication Service;c:\program files\actividentity\activclient\acachsrv.exe [2006-9-28 74240]
R2 acautoup;ActivClient Auto-Update Service;c:\program files\actividentity\activclient\acautoup.exe [2006-9-28 26624]
R2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2006-9-28 129536]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.9.0.12\ccsvchst.exe [2011-10-11 126400]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-9 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20111202.001\IDSXpx86.sys [2011-12-2 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20111202.032\NAVENG.SYS [2011-12-3 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20111202.032\NAVEX15.SYS [2011-12-3 1576312]
R3 SCR3XX2K;SCR3xx USB SmartCardReader;c:\windows\system32\drivers\SCR3XX2K.sys [2009-10-25 57600]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-14 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-11-14 136176]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [2010-11-14 30576]
.
=============== Created Last 30 ================
.
2011-11-29 22:18:04 388096 —-a-r- c:\documents and settings\owner\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-11-29 22:18:02 ——– d—–w- c:\program files\Trend Micro
2011-11-07 22:48:43 ——– d-sh–w- c:\documents and settings\owner\PrivacIE
2011-11-07 22:45:53 ——– d-sh–w- c:\documents and settings\owner\IETldCache
2011-11-07 22:42:47 ——– d—–w- c:\windows\ie8updates
2011-11-07 22:41:27 ——– dc-h–w- c:\windows\ie8
2011-11-07 22:39:52 6144 -c—-w- c:\windows\system32\dllcache\iecompat.dll
2011-11-07 22:39:24 12800 -c—-w- c:\windows\system32\dllcache\xpshims.dll
2011-11-07 22:39:23 743424 -c—-w- c:\windows\system32\dllcache\iedvtool.dll
2011-11-07 22:39:23 247808 -c—-w- c:\windows\system32\dllcache\ieproxy.dll
2011-11-05 04:23:45 ——– d—–w- c:\documents and settings\owner\application data\Origin
2011-11-05 04:21:31 ——– d—–w- c:\documents and settings\owner\local settings\application data\Origin
2011-11-05 04:21:20 ——– d—–w- c:\program files\Origin Games
2011-11-05 04:21:20 ——– d—–w- c:\documents and settings\all users\application data\Origin
2011-11-05 04:20:44 ——– d—–w- c:\program files\Origin
.
==================== Find3M ====================
.
2011-10-10 14:22:41 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 —-a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41:20 611328 —-a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20 220160 —-a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41:14 20480 —-a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20:51 1858944 —-a-w- c:\windows\system32\win32k.sys
2010-02-01 22:43:33 5548 —-a-w- c:\program files\common files\acbackupreg.reg
.
============= FINISH: 17:49:21.88 ===============

Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/13/2009 3:54:04 PM
System Uptime: 12/2/2011 8:10:01 PM (21 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | M2N68-AM SE2
Processor: AMD Athlon™ 64 X2 Dual Core Processor 4600+ | AM2 | 2410/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 8.235 GiB free.
D: is CDROM (UDF)
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description:
Device ID: ROOT\LEGACY_PARPORT\0000
Manufacturer:
Name:
PNP Device ID: ROOT\LEGACY_PARPORT\0000
Service:
.
==== System Restore Points ===================
.
RP752: 9/5/2011 3:20:53 PM - System Checkpoint
RP753: 9/6/2011 4:01:43 PM - System Checkpoint
RP754: 9/7/2011 5:01:43 PM - System Checkpoint
RP755: 9/8/2011 3:00:13 AM - Software Distribution Service 3.0
RP756: 9/9/2011 3:20:37 AM - System Checkpoint
RP757: 9/10/2011 8:48:56 AM - System Checkpoint
RP758: 9/11/2011 4:19:18 PM - System Checkpoint
RP759: 9/12/2011 8:29:43 PM - System Checkpoint
RP760: 9/14/2011 7:38:08 AM - System Checkpoint
RP761: 9/15/2011 8:06:44 PM - System Checkpoint
RP762: 9/16/2011 10:52:47 AM - Software Distribution Service 3.0
RP763: 9/17/2011 2:53:21 PM - System Checkpoint
RP764: 9/18/2011 3:54:56 PM - System Checkpoint
RP765: 9/19/2011 4:38:41 PM - System Checkpoint
RP766: 9/20/2011 5:38:40 PM - System Checkpoint
RP767: 9/21/2011 6:28:33 PM - System Checkpoint
RP768: 9/22/2011 9:08:52 PM - System Checkpoint
RP769: 9/23/2011 9:54:21 PM - System Checkpoint
RP770: 9/24/2011 10:00:20 PM - System Checkpoint
RP771: 9/25/2011 10:41:32 PM - System Checkpoint
RP772: 9/27/2011 7:41:59 PM - System Checkpoint
RP773: 9/27/2011 11:02:17 PM - Software Distribution Service 3.0
RP774: 9/28/2011 11:41:32 PM - System Checkpoint
RP775: 9/30/2011 7:29:25 PM - System Checkpoint
RP776: 10/1/2011 10:05:58 PM - System Checkpoint
RP777: 10/3/2011 12:22:48 AM - System Checkpoint
RP778: 10/4/2011 5:16:58 PM - System Checkpoint
RP779: 10/5/2011 7:13:46 PM - System Checkpoint
RP780: 10/6/2011 10:53:24 PM - System Checkpoint
RP781: 10/7/2011 11:20:18 PM - System Checkpoint
RP782: 10/9/2011 11:32:21 AM - System Checkpoint
RP783: 10/10/2011 2:15:04 PM - System Checkpoint
RP784: 10/11/2011 6:29:44 PM - System Checkpoint
RP785: 10/12/2011 6:35:33 PM - System Checkpoint
RP786: 10/13/2011 3:00:13 AM - Software Distribution Service 3.0
RP787: 10/14/2011 8:18:36 PM - System Checkpoint
RP788: 10/15/2011 9:02:50 PM - System Checkpoint
RP789: 10/17/2011 6:42:57 PM - System Checkpoint
RP790: 10/18/2011 7:33:41 PM - System Checkpoint
RP791: 10/19/2011 8:48:50 PM - System Checkpoint
RP792: 10/20/2011 7:25:57 PM - Installed Image Plugin.
RP793: 10/21/2011 7:53:45 PM - System Checkpoint
RP794: 10/22/2011 9:06:28 PM - System Checkpoint
RP795: 10/23/2011 9:25:27 PM - System Checkpoint
RP796: 10/24/2011 9:30:12 PM - System Checkpoint
RP797: 10/25/2011 9:35:15 PM - System Checkpoint
RP798: 10/26/2011 9:36:32 PM - System Checkpoint
RP799: 10/27/2011 9:37:59 PM - System Checkpoint
RP800: 10/28/2011 10:08:56 PM - System Checkpoint
RP801: 10/29/2011 3:13:24 PM - Installed Microsoft Fix it 50195
RP802: 10/29/2011 6:09:22 PM - Software Distribution Service 3.0
RP803: 11/4/2011 1:24:03 PM - System Checkpoint
RP804: 11/4/2011 7:37:00 PM - Software Distribution Service 3.0
RP805: 11/5/2011 12:10:04 AM - Installed The Sims 3
RP806: 11/5/2011 12:14:27 AM - Installed TheSims3EP5
RP807: 11/6/2011 1:56:20 AM - System Checkpoint
RP808: 11/6/2011 2:00:13 AM - Software Distribution Service 3.0
RP809: 11/7/2011 12:41:21 PM - System Checkpoint
RP810: 11/7/2011 5:41:42 PM - Installed Windows Internet Explorer 8.
RP811: 11/7/2011 5:42:26 PM - Software Distribution Service 3.0
RP812: 11/8/2011 7:52:29 PM - System Checkpoint
RP813: 11/8/2011 11:39:04 PM - Software Distribution Service 3.0
RP814: 11/10/2011 4:47:01 PM - System Checkpoint
RP815: 11/10/2011 11:32:27 PM - Software Distribution Service 3.0
RP816: 11/12/2011 12:30:17 AM - System Checkpoint
RP817: 11/13/2011 12:47:37 AM - System Checkpoint
RP818: 11/14/2011 4:54:44 PM - System Checkpoint
RP819: 11/15/2011 5:47:53 PM - System Checkpoint
RP820: 11/17/2011 6:15:57 PM - System Checkpoint
RP821: 11/18/2011 6:32:14 PM - System Checkpoint
RP822: 11/19/2011 7:14:11 PM - System Checkpoint
RP823: 11/21/2011 12:22:37 AM - System Checkpoint
RP824: 11/22/2011 12:55:21 AM - System Checkpoint
RP825: 11/23/2011 1:54:15 AM - System Checkpoint
RP826: 11/24/2011 1:10:10 PM - System Checkpoint
RP827: 11/25/2011 2:03:08 PM - System Checkpoint
RP828: 11/26/2011 4:19:57 PM - System Checkpoint
RP829: 11/27/2011 4:54:14 PM - System Checkpoint
RP830: 11/28/2011 9:05:44 PM - System Checkpoint
RP831: 11/29/2011 5:18:02 PM - Installed HiJackThis
RP832: 11/30/2011 7:41:06 PM - System Checkpoint
RP833: 12/1/2011 7:49:01 PM - System Checkpoint
RP834: 12/2/2011 9:11:27 PM - System Checkpoint
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Acrobat.com
ActivClient for CAC - PKI Only
ActivIdentity Device Installer
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.6
AIO_Scan
AMD Processor Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Autodesk MapGuide® Viewer ActiveX Control Release 6.5
Bing Maps 3D
Bonjour
BufferChm
C5200
C5200_Help
Calculator Powertoy for Windows XP
Cards_Calendar_OrderGift_DoMorePlugout
CCleaner
CCScore
Citrix Presentation Server Client - Web Only
Compatibility Pack for the 2007 Office system
Copy
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DocProc
DocProcQFolder
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
eSupportQFolder
Fax
Google Update Helper
GPBaseService
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB945060-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 10.0
HP Imaging Device Functions 10.0
HP Photosmart All-In-One Driver Software 10.0 Rel .2
HP Photosmart Essential 3.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotosmartEssential
HPPhotoSmartPhotobookWebPack1
HPProductAssistant
Image Plugin
iTunes
Java™ 6 Update 12
Kodak EasyShare software
LightScribe System Software 1.14.17.1
MarketResearch
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Corporation
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft LifeCam
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Premium
Microsoft Outlook Web Access S/MIME
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Nero 7 Essentials
neroxml
netbrdg
Norton Internet Security
NVIDIA Drivers
NVIDIA PhysX v8.10.13
OCR Software by I.R.I.S. 10.0
Office Animation Runtime
OfotoXMI
OGA Notifier 2.0.0048.0
Origin
PanoStandAlone
PowerDVD
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PSSWCORE
QuickTime
Realtek High Definition Audio Driver
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2586448)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SFR
SHASTA
skin0001
SKINXSDK
Skype™ 5.0
SmartMusic 2011
SmartWebPrintingOC
SolutionCenter
staticcr
Status
The Sims™ 3
The Sims™ 3 Ambitions
The Sims™ 3 Create a Pattern Tool
The Sims™ 3 Create a World Tool - Beta
The Sims™ 3 Fast Lane Stuff
The Sims™ 3 Generations
The Sims™ 3 High-End Loft Stuff
The Sims™ 3 Outdoor Living Stuff
The Sims™ 3 Pets
The Sims™ 3 World Adventures
Toolbox
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoToolkit01
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPRINTOL
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver
WIRELESS
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Search Protection
Yahoo! Software Update
.
==== Event Viewer Messages From Past Week ========
.
11/29/2011 5:14:46 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the NIS service.
11/29/2011 5:14:15 PM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
.
==== End Of File ===========================

aswMBR.txt

aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software
Run date: 2011-12-03 17:50:12
—————————–
17:50:12.512 OS Version: Windows 5.1.2600 Service Pack 3
17:50:12.512 Number of processors: 2 586 0x4B02
17:50:12.512 ComputerName: OWNER-2FD98EAFF UserName: Owner
17:50:13.605 Initialize success
17:52:37.496 AVAST engine defs: 11120302
17:52:43.012 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Scsi\nvgts1Port2Path0Target0Lun0
17:52:43.012 Disk 0 Vendor: ST380815 3.AA Size: 76319MB BusType: 3
17:52:43.012 Device \Driver\nvgts -> DriverStartIo SCSIPORT.SYS b9ed140e
17:52:43.027 Disk 0 MBR read successfully
17:52:43.027 Disk 0 MBR scan
17:52:43.074 Disk 0 Windows XP default MBR code
17:52:43.074 Disk 0 scanning sectors +156280320
17:52:43.121 Disk 0 scanning C:\WINDOWS\system32\drivers
17:52:54.871 Service scanning
17:52:55.777 Modules scanning
17:53:02.355 Disk 0 trace - called modules:
17:53:02.387 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll SCSIPORT.SYS nvgts.sys
17:53:02.387 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a52c688]
17:53:02.387 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\00000065[0x8a53f288]
17:53:02.387 5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Scsi\nvgts1Port2Path0Target0Lun0[0x8a53f440]
17:53:02.934 AVAST engine scan C:\WINDOWS
17:53:10.559 AVAST engine scan C:\WINDOWS\system32
17:55:16.012 AVAST engine scan C:\WINDOWS\system32\drivers
17:55:27.402 AVAST engine scan C:\Documents and Settings\Owner
18:07:34.512 AVAST engine scan C:\Documents and Settings\All Users
18:17:31.684 Scan finished successfully
18:26:13.965 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Owner\Desktop\MBR.dat"
18:26:13.965 The log file has been saved successfully to "C:\Documents and Settings\Owner\Desktop\aswMBR.txt"
Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Done.

ComboFix 11-12-03.01 - Owner 12/03/2011 19:34:00.3.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1413 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\PowerToyReadme.htm
.
.
((((((((((((((((((((((((( Files Created from 2011-11-04 to 2011-12-04 )))))))))))))))))))))))))))))))
.
.
2011-11-29 22:18 . 2011-11-29 22:18 388096 —-a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-29 22:18 . 2011-11-29 22:18 ——– d—–w- c:\program files\Trend Micro
2011-11-07 22:48 . 2011-11-07 22:48 ——– d-sh–w- c:\documents and settings\Owner\PrivacIE
2011-11-07 22:45 . 2011-11-07 22:45 ——– d-sh–w- c:\documents and settings\Owner\IETldCache
2011-11-07 22:41 . 2011-11-07 22:42 ——– dc-h–w- c:\windows\ie8
2011-11-07 22:39 . 2011-08-16 10:45 6144 -c—-w- c:\windows\system32\dllcache\iecompat.dll
2011-11-07 22:39 . 2011-08-22 23:48 12800 -c—-w- c:\windows\system32\dllcache\xpshims.dll
2011-11-07 22:39 . 2011-08-22 23:48 743424 -c—-w- c:\windows\system32\dllcache\iedvtool.dll
2011-11-07 22:39 . 2011-08-22 23:48 247808 -c—-w- c:\windows\system32\dllcache\ieproxy.dll
2011-11-05 04:23 . 2011-11-05 04:23 ——– d—–w- c:\documents and settings\Owner\Application Data\Origin
2011-11-05 04:21 . 2011-11-05 04:21 ——– d—–w- c:\documents and settings\Owner\Local Settings\Application Data\Origin
2011-11-05 04:21 . 2011-11-05 04:23 ——– d—–w- c:\documents and settings\All Users\Application Data\Origin
2011-11-05 04:21 . 2011-11-05 04:21 ——– d—–w- c:\program files\Origin Games
2011-11-05 04:20 . 2011-11-05 04:21 ——– d—–w- c:\program files\Origin
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-10 14:22 . 2009-07-13 19:50 692736 —-a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2008-04-14 12:00 599040 —-a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2008-07-29 23:59 611328 —-a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2008-04-14 12:00 220160 —-a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2008-04-14 12:00 20480 —-a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20 . 2008-04-14 12:00 1858944 —-a-w- c:\windows\system32\win32k.sys
2010-02-01 22:43 . 2010-02-01 22:43 5548 —-a-w- c:\program files\Common Files\acbackupreg.reg
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2008-11-17 17676288]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-03-28 13684736]
"nwiz"="nwiz.exe" [2009-03-28 1657376]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-03-28 86016]
"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2007-03-30 276480]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ackpbsc]
2007-03-30 14:42 101888 —-a-w- c:\windows\system32\ackpbsc.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\acunlock]
2007-03-30 14:42 260096 —-a-w- c:\program files\ActivIdentity\ActivClient\acunlock.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 04:59 937920 —-a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-09-07 22:58 37296 —-a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
2007-06-27 23:03 152872 —-a-w- c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-10-15 01:17 49152 —-a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpqSRMon]
2008-08-20 14:54 150016 —-a-w- c:\program files\HP\Digital Imaging\bin\HpqSRmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
2007-06-25 12:47 1057064 —-a-w- c:\program files\Nero\Nero 7\InCD\InCD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-07-19 22:29 421736 —-a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2010-05-20 20:27 119152 —-a-w- c:\program files\Microsoft LifeCam\LifeExp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
2008-06-09 14:16 2363392 —-a-w- c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2011-06-16 11:55 6276408 —-a-w- c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 09:42 1695232 ——w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBKeyScan]
2007-06-29 23:16 1373480 -c–a-w- c:\program files\Nero\Nero 7\Nero BackItUp\NBKeyScan.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 19:57 153136 -c–a-w- c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecurDisc]
2007-06-25 12:47 1629480 -c–a-w- c:\program files\Nero\Nero 7\InCD\NBHGui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2010-12-03 21:46 14944136 —-a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-11-04 02:24 148888 -c–a-w- c:\program files\Java\jre6\bin\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"YahooAUService"=2 (0x2)
"NBService"=3 (0x3)
"MSCamSvc"=2 (0x2)
"LightScribeService"=2 (0x2)
"iPod Service"=3 (0x3)
"gupdatem"=3 (0x3)
"gupdate"=2 (0x2)
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeEnC2.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeTray.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\NGM\\NGM.exe"=
"c:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1109000.00C\symds.sys [10/11/2011 6:26 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1109000.00C\symefa.sys [10/11/2011 6:26 PM 173176]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20111123.001\BHDrvx86.sys [11/29/2011 5:23 PM 819320]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1109000.00C\cchpx86.sys [10/11/2011 6:26 PM 485512]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1109000.00C\ironx86.sys [10/11/2011 6:26 PM 116784]
R2 acachsrv;ActivClient Authentication Service;c:\program files\ActivIdentity\ActivClient\acachsrv.exe [9/28/2006 6:28 PM 74240]
R2 acautoup;ActivClient Auto-Update Service;c:\program files\ActivIdentity\ActivClient\acautoup.exe [9/28/2006 6:28 PM 26624]
R2 accoca;ActivClient Middleware Service;c:\program files\ActivIdentity\ActivClient\accoca.exe [9/28/2006 6:28 PM 129536]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe [10/11/2011 6:26 PM 126400]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [11/9/2011 8:47 PM 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20111202.001\IDSXpx86.sys [12/2/2011 10:26 PM 356280]
R3 SCR3XX2K;SCR3xx USB SmartCardReader;c:\windows\system32\drivers\SCR3XX2K.sys [10/25/2009 4:44 AM 57600]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/14/2010 3:34 PM 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [11/14/2010 3:34 PM 136176]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [11/14/2010 3:23 PM 30576]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 14:14 451872 —-a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 21:57]
.
2011-12-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-14 20:34]
.
2011-12-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-14 20:34]
.
2011-11-29 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Owner.job
- c:\program files\Norton Internet Security\Engine\17.9.0.12\navw32.exe [2011-10-11 22:03]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.excite.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1 [removed]
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-EA Core - c:\program files\Electronic Arts\EADM\Core.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-03 19:38
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_USERS\S-1-5-21-583907252-162531612-1801674531-1003\Software\SecuROM\License information*]
"datasecu"=hex:08,4c,89,df,02,f4,5d,d2,3f,e4,2f,13,a2,51,d6,65,dc,0b,02,11,38,
4b,6c,8c,ee,e8,e7,b2,77,07,f2,4b,aa,fa,89,20,ff,97,77,24,c0,36,7f,4c,f5,0d,\
"rkeysecu"=hex:36,64,ab,0f,2c,26,b7,3e,ea,4f,54,5d,e7,89,56,83
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(696)
c:\windows\system32\ackpbsc.dll
c:\windows\system32\ACLIBEAY.dll
c:\windows\system32\aclog.dll
c:\windows\system32\acevtsub.dll
c:\windows\system32\asphat32.dll
c:\windows\system32\acerrmes.dll
c:\windows\system32\aspcom.dll
c:\program files\ActivIdentity\ActivClient\Resources\acerrmrc.dll
c:\program files\ActivIdentity\ActivClient\Resources\asphatrc.dll
c:\program files\ActivIdentity\ActivClient\acunlock.dll
c:\windows\system32\aipingui.dll
c:\program files\ActivIdentity\ActivClient\Resources\aipinguirc.dll
c:\program files\ActivIdentity\ActivClient\Resources\acunlockrc.dll
.
Completion time: 2011-12-03 19:39:51
ComboFix-quarantined-files.txt 2011-12-04 00:39
.
Pre-Run: 7,967,780,864 bytes free
Post-Run: 18,665,586,688 bytes free
.
- - End Of File - - 6F01233357593C186F0372FAE33AEA1E
Please run the following:

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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