What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Computer running slow, norton not finding anything [Closed]

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1

My computer is fairly new and as of this morning everything has been running slow, especially IE.

 

 

 

 

swMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2014-12-21 07:15:03
—————————–
07:15:03.733    OS Version: Windows x64 6.1.7601 Service Pack 1
07:15:03.733    Number of processors: 8 586 0x3C03
07:15:03.733    ComputerName: SCOTT-PC  UserName: Scott
07:15:15.934    Initialize success
07:15:16.724    VM: initialized successfully
07:15:16.724    VM: Intel CPU supported
07:15:23.365    VM: not used
07:16:14.367    AVAST engine defs: 14122100
07:16:38.219    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006f
07:16:38.229    Disk 0 Vendor: ATA_____ 1A01 Size: 953869MB BusType: 11
07:16:38.459    Disk 0 MBR read successfully
07:16:38.469    Disk 0 MBR scan
07:16:38.479    Disk 0 Windows VISTA default MBR code
07:16:38.509    Disk 0 Partition 1 00     DE Dell Utility DELL 4.1       39 MB offset 63
07:16:38.529    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS        24802 MB offset 81920
07:16:38.549    Disk 0 Boot: NTFS     code=1
07:16:38.579    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       929026 MB offset 50876416
07:16:38.609    Disk 0 scanning C:\Windows\system32\drivers
07:16:48.520    Service scanning
07:16:54.740    Service BHDrvx64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\BASHDefs\20141209.001\BHDrvx64.sys **LOCKED** 5
07:16:57.551    Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys **LOCKED** 5
07:16:57.911    Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys **LOCKED** 5
07:16:59.331    Service IDSVia64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\IPSDefs\20141219.001\IDSvia64.sys **LOCKED** 5
07:17:01.371    Service NAVENG C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\ENG64.SYS **LOCKED** 5
07:17:01.481    Service NAVEX15 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\EX64.SYS **LOCKED** 5
07:17:17.442    Modules scanning
07:17:17.442    Disk 0 trace - called modules:
07:17:17.482    ntoskrnl.exe CLASSPNP.SYS disk.sys iaStorF.sys storport.sys hal.dll iaStorA.sys
07:17:17.492    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007650790]
07:17:17.502    3 CLASSPNP.SYS[fffff8800143b43f] -> nt!IofCallDriver -> [0xfffffa80073308a0]
07:17:17.512    5 iaStorF.sys[fffff88001a9fa2c] -> nt!IofCallDriver -> \Device\0000006f[0xfffffa80071dd9c0]
07:17:19.773    AVAST engine scan C:\Windows
07:17:23.213    AVAST engine scan C:\Windows\system32
07:19:22.693    AVAST engine scan C:\Windows\system32\drivers
07:19:37.986    AVAST engine scan C:\Users\Scott
07:21:53.929    Disk 0 MBR has been saved successfully to "C:\MBR.dat"
07:21:53.929    The log file has been saved successfully to "C:\aswMBR.txt"

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2014-12-21 07:15:03
—————————–
07:15:03.733    OS Version: Windows x64 6.1.7601 Service Pack 1
07:15:03.733    Number of processors: 8 586 0x3C03
07:15:03.733    ComputerName: SCOTT-PC  UserName: Scott
07:15:15.934    Initialize success
07:15:16.724    VM: initialized successfully
07:15:16.724    VM: Intel CPU supported
07:15:23.365    VM: not used
07:16:14.367    AVAST engine defs: 14122100
07:16:38.219    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006f
07:16:38.229    Disk 0 Vendor: ATA_____ 1A01 Size: 953869MB BusType: 11
07:16:38.459    Disk 0 MBR read successfully
07:16:38.469    Disk 0 MBR scan
07:16:38.479    Disk 0 Windows VISTA default MBR code
07:16:38.509    Disk 0 Partition 1 00     DE Dell Utility DELL 4.1       39 MB offset 63
07:16:38.529    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS        24802 MB offset 81920
07:16:38.549    Disk 0 Boot: NTFS     code=1
07:16:38.579    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       929026 MB offset 50876416
07:16:38.609    Disk 0 scanning C:\Windows\system32\drivers
07:16:48.520    Service scanning
07:16:54.740    Service BHDrvx64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\BASHDefs\20141209.001\BHDrvx64.sys **LOCKED** 5
07:16:57.551    Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys **LOCKED** 5
07:16:57.911    Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys **LOCKED** 5
07:16:59.331    Service IDSVia64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\IPSDefs\20141219.001\IDSvia64.sys **LOCKED** 5
07:17:01.371    Service NAVENG C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\ENG64.SYS **LOCKED** 5
07:17:01.481    Service NAVEX15 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\EX64.SYS **LOCKED** 5
07:17:17.442    Modules scanning
07:17:17.442    Disk 0 trace - called modules:
07:17:17.482    ntoskrnl.exe CLASSPNP.SYS disk.sys iaStorF.sys storport.sys hal.dll iaStorA.sys
07:17:17.492    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007650790]
07:17:17.502    3 CLASSPNP.SYS[fffff8800143b43f] -> nt!IofCallDriver -> [0xfffffa80073308a0]
07:17:17.512    5 iaStorF.sys[fffff88001a9fa2c] -> nt!IofCallDriver -> \Device\0000006f[0xfffffa80071dd9c0]
07:17:19.773    AVAST engine scan C:\Windows
07:17:23.213    AVAST engine scan C:\Windows\system32
07:19:22.693    AVAST engine scan C:\Windows\system32\drivers
07:19:37.986    AVAST engine scan C:\Users\Scott
07:21:53.929    Disk 0 MBR has been saved successfully to "C:\MBR.dat"
07:21:53.929    The log file has been saved successfully to "C:\aswMBR.txt"
07:22:00.759    Disk 0 statistics 3413468/0/0 @ 7.42 MB/s
07:22:00.759    Scan stopped
07:22:06.089    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006f
07:22:06.099    Disk 0 Vendor: ATA_____ 1A01 Size: 953869MB BusType: 11
07:22:06.119    Disk 0 MBR read successfully
07:22:06.129    Disk 0 MBR scan
07:22:06.149    Disk 0 Windows VISTA default MBR code
07:22:06.179    Disk 0 Partition 1 00     DE Dell Utility DELL 4.1       39 MB offset 63
07:22:06.209    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS        24802 MB offset 81920
07:22:06.229    Disk 0 Boot: NTFS     code=1
07:22:06.239    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       929026 MB offset 50876416
07:22:06.249    Disk 0 scanning C:\Windows\system32\drivers
07:22:06.259    Service scanning
07:22:10.460    Service BHDrvx64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\BASHDefs\20141209.001\BHDrvx64.sys **LOCKED** 5
07:22:14.701    Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys **LOCKED** 5
07:22:15.101    Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys **LOCKED** 5
07:22:19.533    Service IDSVia64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\IPSDefs\20141219.001\IDSvia64.sys **LOCKED** 5
07:22:24.473    Service NAVENG C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\ENG64.SYS **LOCKED** 5
07:22:24.603    Service NAVEX15 C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\EX64.SYS **LOCKED** 5
07:22:33.224    Modules scanning
07:22:33.234    Disk 0 trace - called modules:
07:22:33.264    ntoskrnl.exe CLASSPNP.SYS disk.sys iaStorF.sys storport.sys hal.dll iaStorA.sys
07:22:33.264    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007650790]
07:22:33.264    3 CLASSPNP.SYS[fffff8800143b43f] -> nt!IofCallDriver -> [0xfffffa80073308a0]
07:22:33.264    5 iaStorF.sys[fffff88001a9fa2c] -> nt!IofCallDriver -> \Device\0000006f[0xfffffa80071dd9c0]
07:22:34.574    AVAST engine scan C:\Windows
07:22:40.315    AVAST engine scan C:\Windows\system32
07:24:28.407    AVAST engine scan C:\Windows\system32\drivers
07:24:40.108    AVAST engine scan C:\Users\Scott
07:25:12.753    Disk 0 MBR has been saved successfully to "C:\MBR.dat"
07:25:12.753    The log file has been saved successfully to "C:\aswMBR.txt"

 

 

 

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 21-12-2014 01
Ran by [removed] (administrator) on SCOTT-PC on 21-12-2014 07:26:13
Running from C:\Scott's Files
[removed] Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Emsisoft GmbH) C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Atheros Commnucations) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe
(Atheros Commnucations) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AthBtTray.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
() C:\Program Files (x86)\Dell V310-V510 Series\dleamon.exe
() C:\Program Files (x86)\Dell V310-V510 Series\ezprint.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Atheros Commnucations) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
( ) C:\Windows\System32\dleacoms.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\VS7DEBUG\mdm.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Atheros) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Ath_CoexAgent.exe
(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Emsisoft GmbH) C:\Program Files (x86)\Emsisoft Anti-Malware\a2guard.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Toaster.exe
() C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRCrawler.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore64.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Windows\System32\MsSpellCheckingFacility.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\…\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7188040 2013-05-10] (Realtek Semiconductor)
HKLM\…\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1307720 2013-04-24] (Realtek Semiconductor)
HKLM\…\Run: [IAStorIcon] => C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [286192 2013-02-06] (Intel Corporation)
HKLM\…\Run: [AtherosBtStack] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\btvstack.exe [1023104 2012-12-27] (Atheros Commnucations)
HKLM\…\Run: [AthBtTray] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\athbttray.exe [801920 2012-12-27] (Atheros Commnucations)
HKLM\…\Run: [dleamon.exe] => C:\Program Files (x86)\Dell V310-V510 Series\dleamon.exe [770728 2011-01-23] ()
HKLM\…\Run: [EzPrint] => C:\Program Files (x86)\Dell V310-V510 Series\ezprint.exe [139944 2011-01-23] ()
HKLM\…\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [2531472 2014-12-12] (NVIDIA Corporation)
HKLM-x32\…\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [292848 2013-04-25] (Intel Corporation)
HKLM-x32\…\Run: [Dell V310-V510 Series] => C:\Program Files (x86)\Dell V310-V510 Series\fm3032.exe [316072 2011-01-23] ()
HKLM-x32\…\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM-x32\…\Run: [emsisoft anti-malware] => c:\program files (x86)\emsisoft anti-malware\a2guard.exe [4954576 2014-12-01] (Emsisoft GmbH)
HKU\S-1-5-21-2748532688-3923759273-2942247134-1000\…\Run: [DellSystemDetect] => C:\Users\Scott\AppData\Local\Apps\2.0\N8QBTQ4R.NWN\YH4ZB9KY.JY3\dell..tion_e30b47f5d4a30e9e_0005.000b_1df8a3cb60a9209e\DellSystemDetect.exe
HKU\S-1-5-21-2748532688-3923759273-2942247134-1000\…\Run: [SUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [7780120 2014-12-15] (SUPERAntiSpyware)
HKU\S-1-5-21-2748532688-3923759273-2942247134-1000\…A8F59079A8D5}\localserver32:  <==== ATTENTION!
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\Windows\system32\mscoree.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\Windows\system32\mscoree.dll (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-2748532688-3923759273-2942247134-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-2748532688-3923759273-2942247134-1000 -> DefaultScope {901C6264-F237-4797-8633-8BF4CA2674EC} URL =
SearchScopes: HKU\S-1-5-21-2748532688-3923759273-2942247134-1000 -> {901C6264-F237-4797-8633-8BF4CA2674EC} URL =
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Dell Toolbar -> {09B71986-2AC5-482d-B6CB-42EA34F4F85B} -> C:\Program Files\Dell Printable Web\toolband.dll ()
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: CIESpeechBHO Class -> {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} -> C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll (Atheros Commnucations)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll ()
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll (NVIDIA Corporation)
FF HKLM-x32\…\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.5.0.19\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.5.0.19\IPSFF [2014-09-25]
FF HKLM-x32\…\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.5.0.19\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.5.0.19\coFFPlgn [2014-12-21]
FF HKLM-x32\…\Thunderbird\Extensions: [[removed]] - C:\Program Files\McAfee\MSK

Chrome:
=======
CHR HKLM\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-25]
CHR HKLM-x32\…\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\…\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\Exts\Chrome.crx [2014-09-25]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [172344 2014-07-22] (SUPERAntiSpyware.com)
R2 a2AntiMalware; C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe [4907232 2014-12-01] (Emsisoft GmbH)
S2 dleaCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\x64\3\\dleaserv.exe [45224 2010-05-21] ()
R2 dlea_device; C:\Windows\system32\dleacoms.exe [1052328 2010-05-21] ( )
R2 dlea_device; C:\Windows\SysWOW64\dleacoms.exe [598696 2010-05-21] ( )
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [15344 2013-02-06] (Intel Corporation)
R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2451456 2012-07-13] (Realsil Microelectronics Inc.) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [887232 2014-01-31] (Intel(R) Corporation)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [131544 2014-02-19] (Intel Corporation)
S3 iumsvc; C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe [174368 2014-02-28] ()
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [154584 2014-02-19] (Intel Corporation)
R2 MDM; C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe [335872 2006-10-26] (Microsoft Corporation) [File not signed]
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe [276376 2014-09-21] (Symantec Corporation)
R2 NvNetworkService; C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [1701520 2014-12-12] (NVIDIA Corporation)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [224840 2013-05-10] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [1915920 2013-11-21] (SoftThinks SAS)
R2 ZAtheros Bt and Wlan Coex Agent; C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Ath_CoexAgent.exe [327296 2012-12-27] (Atheros)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [81536 2012-12-25] (Atheros)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 a2acc; C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\a2accx64.sys [71472 2014-05-12] (Emsisoft GmbH)
R1 A2DDA; C:\Program Files (x86)\Emsisoft Anti-Malware\a2ddax64.sys [26176 2013-03-28] (Emsisoft GmbH)
R1 a2injectiondriver; C:\Program Files (x86)\Emsisoft Anti-Malware\a2dix64.sys [45208 2013-09-30] (Emsisoft GmbH)
R1 a2util; C:\Program Files (x86)\Emsisoft Anti-Malware\a2util64.sys [23088 2014-05-12] (Emsisoft GmbH)
R1 BHDrvx64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\BASHDefs\20141209.001\BHDrvx64.sys [1587416 2014-10-03] (Symantec Corporation)
R1 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1506000.020\ccSetx64.sys [162392 2014-02-20] (Symantec Corporation)
R3 cleanhlp; C:\Program Files (x86)\Emsisoft Anti-Malware\cleanhlp64.sys [57024 2013-12-04] (Emsisoft GmbH)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-12-11] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-12-11] (Symantec Corporation)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [28656 2013-01-15] (Intel Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\IPSDefs\20141219.001\IDSvia64.sys [637656 2014-11-18] (Symantec Corporation)
R3 MEIx64; C:\Windows\System32\DRIVERS\TeeDriverx64.sys [116736 2014-02-19] (Intel Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\ENG64.SYS [129752 2014-09-24] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Internet Security\NortonData\21.5.0.19\Definitions\VirusDefs\20141220.002\EX64.SYS [2137304 2014-09-24] (Symantec Corporation)
S1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
S3 Serial; C:\Windows\system32\drivers\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
R1 SRTSP; C:\Windows\System32\Drivers\NISx64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\NISx64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
S3 SWDUMon; C:\Windows\System32\DRIVERS\SWDUMon.sys [16152 2014-09-29] ()
R0 SymDS; C:\Windows\System32\drivers\NISx64\1506000.020\SYMDS64.SYS [493656 2014-07-23] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\NISx64\1506000.020\SYMEFA64.SYS [1148120 2014-07-23] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-09-25] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\NISx64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS [593112 2014-07-23] (Symantec Corporation)
S4 nvvad_WaveExtensible; system32\drivers\nvvad64v.sys [X]
U3 aswMBR; \??\C:\Users\Scott\AppData\Local\Temp\aswMBR.sys [X]
U3 aswVmm; \??\C:\Users\Scott\AppData\Local\Temp\aswVmm.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-21 07:25 - 2014-12-21 07:26 - 00000000 ____D () C:\FRST
2014-12-21 07:21 - 2014-12-21 07:25 - 00008375 _____ () C:\aswMBR.txt
2014-12-21 07:21 - 2014-12-21 07:25 - 00000512 _____ () C:\MBR.dat
2014-12-21 07:14 - 2014-12-21 07:14 - 05198336 _____ (AVAST Software) C:\Users\Scott\Downloads\aswMBR.exe
2014-12-21 06:59 - 2014-12-21 07:00 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
2014-12-21 06:59 - 2014-12-21 07:00 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-12-21 06:59 - 2014-12-21 06:59 - 00003584 _____ () C:\Windows\System32\Tasks\SUPERAntiSpyware Scheduled Task 38877689-3997-4fc9-b6d4-0e336e85b125
2014-12-21 06:59 - 2014-12-21 06:59 - 00003510 _____ () C:\Windows\System32\Tasks\SUPERAntiSpyware Scheduled Task 008704f4-0625-4f5f-89b3-9b3e4c9b748e
2014-12-21 06:59 - 2014-12-21 06:59 - 00001810 _____ () C:\Users\Public\Desktop\SUPERAntiSpyware Professional.lnk
2014-12-21 06:59 - 2014-12-21 06:59 - 00000510 _____ () C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task 38877689-3997-4fc9-b6d4-0e336e85b125.job
2014-12-21 06:59 - 2014-12-21 06:59 - 00000510 _____ () C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task 008704f4-0625-4f5f-89b3-9b3e4c9b748e.job
2014-12-21 06:59 - 2014-12-21 06:59 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\SUPERAntiSpyware.com
2014-12-21 06:59 - 2014-12-21 06:59 - 00000000 ____D () C:\ProgramData\SUPERAntiSpyware.com
2014-12-21 06:41 - 2014-12-21 06:41 - 00000000 ____D () C:\ProgramData\Emsisoft
2014-12-21 06:38 - 2014-12-21 06:38 - 00000000 ___RD () C:\Users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-12-21 06:34 - 2014-12-21 07:15 - 00000000 ____D () C:\Program Files (x86)\Emsisoft Anti-Malware
2014-12-21 06:34 - 2014-12-21 06:34 - 170178096 _____ (Emsisoft Ltd ) C:\EmsisoftAntiMalwareSetup.exe
2014-12-21 06:34 - 2014-12-21 06:34 - 00001097 _____ () C:\Users\Public\Desktop\Emsisoft Anti-Malware.lnk
2014-12-21 06:34 - 2014-12-21 06:34 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Emsisoft Anti-Malware
2014-12-20 17:04 - 2014-12-20 17:04 - 00000000 ____D () C:\NPE
2014-12-20 16:55 - 2014-12-20 16:59 - 00000987 _____ () C:\Users\Scott\Desktop\FixPoweliks64.log
2014-12-20 16:47 - 2014-12-20 17:06 - 00000000 ____D () C:\Users\Scott\AppData\Local\NPE
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00031705.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00030811.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00030194.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00029823.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00029386.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00028673.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00028581.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00027888.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00027747.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00027020.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00026293.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00026063.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00023500.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00022826.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00021995.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00021903.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00021678.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00021636.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00020042.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00019882.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00019866.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00019758.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00018312.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00017481.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00016939.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00011912.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00011192.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00010148.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00009364.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00008892.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00007285.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00006728.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00006358.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00006256.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00006015.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00005858.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00005737.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00005544.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00005288.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00004915.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00004539.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00004527.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00004433.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00004306.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00004049.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00003950.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00003898.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00003845.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00002796.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00002246.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00001967.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00001806.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00001730.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00001549.tmp
2014-12-20 15:44 - 2014-12-20 15:44 - 01188456 ____T () C:\Windows\SysWOW64\00000297.tmp
2014-12-17 16:00 - 2014-12-17 16:00 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\NVIDIA
2014-12-17 15:59 - 2014-12-17 16:00 - 00000000 ____D () C:\Users\Scott\Documents\Apowersoft Screen Recorder Pro
2014-12-17 15:59 - 2014-12-17 15:59 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\Apowersoft
2014-12-17 15:59 - 2014-12-17 15:59 - 00000000 ____D () C:\Program Files (x86)\Apowersoft
2014-12-17 15:59 - 2014-04-09 20:50 - 00443568 ____H (Bytescout) C:\Windows\SysWOW64\ApowersoftScreenCapturing.dll
2014-12-17 15:59 - 2014-04-09 20:50 - 00271536 ____H (Bytescout) C:\Windows\SysWOW64\ApowersoftScreenCapturingFilter.dll
2014-12-17 15:59 - 2014-04-09 20:50 - 00181424 ____H (Bytescout) C:\Windows\SysWOW64\ApowersoftVideoMixerFilter.dll
2014-12-17 15:58 - 2014-12-17 15:58 - 21097216 _____ (APOWERSOFT LIMITED ) C:\Users\Scott\Downloads\apowersoft-screen-recorder-pro.exe
2014-12-17 14:30 - 2014-12-13 00:09 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-17 14:30 - 2014-12-12 22:33 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-12-13 02:14 - 2014-12-13 02:14 - 00084992 _____ () C:\Users\Scott\Documents\2014 ornament.pub
2014-12-13 02:11 - 2014-12-13 02:12 - 00080384 _____ () C:\Users\Scott\Documents\Publication3.pub
2014-12-13 01:58 - 2014-12-13 02:08 - 00129536 _____ () C:\Users\Scott\Documents\2014 candy guess.pub
2014-12-10 15:52 - 2014-12-10 15:52 - 00016672 _____ () C:\Users\Scott\Documents\Copy of APL000001_APPLE CONFIDENTIAL (June 2 to July 2).xlsx
2014-12-09 20:50 - 2014-12-09 20:50 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-09 20:05 - 2014-10-17 21:05 - 04121600 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-09 20:05 - 2014-10-17 20:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-12-09 20:04 - 2014-11-26 20:43 - 00389296 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-09 20:04 - 2014-11-26 20:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-09 20:04 - 2014-11-21 22:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-09 20:04 - 2014-11-21 22:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-09 20:04 - 2014-11-21 22:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-09 20:04 - 2014-11-21 21:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-09 20:04 - 2014-11-21 21:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-09 20:04 - 2014-11-21 21:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-09 20:04 - 2014-11-21 21:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-09 20:04 - 2014-11-21 21:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-09 20:04 - 2014-11-21 21:41 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-09 20:04 - 2014-11-21 21:40 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-09 20:04 - 2014-11-21 21:37 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-09 20:04 - 2014-11-21 21:35 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-09 20:04 - 2014-11-21 21:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-09 20:04 - 2014-11-21 21:34 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-09 20:04 - 2014-11-21 21:26 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-09 20:04 - 2014-11-21 21:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-09 20:04 - 2014-11-21 21:22 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-09 20:04 - 2014-11-21 21:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-12-09 20:04 - 2014-11-21 21:14 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-09 20:04 - 2014-11-21 21:09 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-09 20:04 - 2014-11-21 21:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-09 20:04 - 2014-11-21 21:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-09 20:04 - 2014-11-21 21:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-12-09 20:04 - 2014-11-21 21:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-12-09 20:04 - 2014-11-21 21:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-09 20:04 - 2014-11-21 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-09 20:04 - 2014-11-21 21:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-09 20:04 - 2014-11-21 20:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-12-09 20:04 - 2014-11-21 20:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-12-09 20:04 - 2014-11-21 20:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-12-09 20:04 - 2014-11-21 20:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-12-09 20:04 - 2014-11-21 20:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-09 20:04 - 2014-11-21 20:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-09 20:04 - 2014-11-21 20:47 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-09 20:04 - 2014-11-21 20:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-09 20:04 - 2014-11-21 20:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-12-09 20:04 - 2014-11-21 20:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-09 20:04 - 2014-11-21 20:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-12-09 20:04 - 2014-11-21 20:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-12-09 20:04 - 2014-11-21 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-09 20:04 - 2014-11-21 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-09 20:04 - 2014-11-21 20:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-09 20:04 - 2014-11-21 20:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-09 20:04 - 2014-11-21 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-09 20:04 - 2014-11-21 20:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-09 20:04 - 2014-11-21 20:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-12-09 20:04 - 2014-11-21 20:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-09 20:04 - 2014-11-21 20:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-09 20:04 - 2014-11-21 20:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-09 20:04 - 2014-11-21 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-09 20:04 - 2014-11-21 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-09 20:04 - 2014-11-21 19:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-12-09 19:32 - 2014-12-03 21:50 - 00830976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-09 19:32 - 2014-12-03 21:50 - 00741376 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-09 19:32 - 2014-12-03 21:50 - 00413184 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-09 19:32 - 2014-12-03 21:50 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-09 19:32 - 2014-12-03 21:50 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-09 19:32 - 2014-12-03 21:50 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-09 19:32 - 2014-12-03 21:44 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-09 19:32 - 2014-12-01 18:28 - 01232040 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-09 19:30 - 2014-11-10 22:09 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-09 19:30 - 2014-11-10 21:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-09 19:30 - 2014-11-10 20:46 - 00119296 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-09 19:29 - 2014-11-07 22:16 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-09 19:29 - 2014-11-07 21:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-12-09 19:29 - 2014-10-29 21:03 - 00165888 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-09 19:29 - 2014-10-29 20:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\charmap.exe
2014-12-09 19:29 - 2014-10-02 21:12 - 02020352 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-09 19:29 - 2014-10-02 21:12 - 00346624 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-09 19:29 - 2014-10-02 21:12 - 00310272 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-09 19:29 - 2014-10-02 21:12 - 00181248 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-09 19:29 - 2014-10-02 21:11 - 00266240 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-09 19:29 - 2014-10-02 20:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmSvc.dll
2014-12-09 19:29 - 2014-10-02 20:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManMigrationPlugin.dll
2014-12-09 19:29 - 2014-10-02 20:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmWmiPl.dll
2014-12-09 19:29 - 2014-10-02 20:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmAuto.dll
2014-12-09 19:29 - 2014-10-02 20:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManHTTPConfig.exe
2014-12-09 00:29 - 2014-12-09 00:29 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\EncryptStick
2014-12-08 12:20 - 2014-12-08 12:20 - 00212313 _____ () C:\Users\Scott\Downloads\ticket (5).mht
2014-12-03 14:54 - 2014-12-03 14:54 - 00220095 _____ () C:\Users\Scott\Downloads\ticket (4).mht
2014-12-03 14:53 - 2014-12-03 14:53 - 00212324 _____ () C:\Users\Scott\Downloads\ticket (3).mht
2014-12-03 09:29 - 2014-12-03 09:29 - 00220097 _____ () C:\Users\Scott\Downloads\ticket (2).mht
2014-12-03 09:27 - 2014-12-03 09:27 - 00220097 _____ () C:\Users\Scott\Downloads\ticket (1).mht

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-21 07:26 - 2014-09-25 13:34 - 00000000 ____D () C:\Scott's Files
2014-12-21 07:07 - 2014-09-25 13:15 - 00000000 ____D () C:\Users\Scott\AppData\Local\VirtualStore
2014-12-21 06:47 - 2009-07-13 23:45 - 00028352 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-21 06:47 - 2009-07-13 23:45 - 00028352 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-21 06:46 - 2014-06-03 18:03 - 00000000 ____D () C:\Program Files (x86)\Dell Backup and Recovery
2014-12-21 06:43 - 2014-06-04 08:42 - 01839317 _____ () C:\Windows\WindowsUpdate.log
2014-12-21 06:42 - 2014-09-29 21:08 - 00000000 ____D () C:\Users\Scott\AppData\Local\SlimWare Utilities Inc
2014-12-21 06:42 - 2014-09-29 21:08 - 00000000 ____D () C:\Users\Public\Documents\Downloaded Installers
2014-12-21 06:40 - 2014-06-03 18:09 - 00006464 _____ () C:\Windows\SysWOW64\Gms.log
2014-12-21 06:38 - 2014-09-25 15:27 - 00024974 _____ () C:\ProgramData\dleascan.log
2014-12-21 06:38 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-21 06:36 - 2014-06-04 08:42 - 00000000 ____D () C:\ProgramData\NVIDIA
2014-12-21 06:36 - 2009-07-13 23:51 - 00073213 _____ () C:\Windows\setupact.log
2014-12-20 16:55 - 2014-09-29 21:05 - 00000000 ____D () C:\Users\Scott\AppData\Local\CrashDumps
2014-12-20 16:47 - 2014-09-25 14:57 - 00000000 ____D () C:\ProgramData\Norton
2014-12-20 16:11 - 2009-07-14 00:13 - 00783606 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-12-20 15:58 - 2014-09-29 21:13 - 00000000 ____D () C:\Users\Scott\AppData\Local\NVIDIA
2014-12-20 15:58 - 2014-09-29 21:13 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NVIDIA Corporation
2014-12-20 15:58 - 2014-06-04 08:42 - 00000000 ____D () C:\ProgramData\NVIDIA Corporation
2014-12-20 15:58 - 2014-06-04 08:42 - 00000000 ____D () C:\Program Files\NVIDIA Corporation
2014-12-20 15:58 - 2014-06-04 08:42 - 00000000 ____D () C:\Program Files (x86)\NVIDIA Corporation
2014-12-20 15:57 - 2014-09-29 21:13 - 00000000 ____D () C:\Users\Scott\AppData\Local\NVIDIA Corporation
2014-12-20 15:35 - 2010-11-20 22:47 - 00174074 _____ () C:\Windows\PFRO.log
2014-12-20 15:33 - 2014-06-03 18:03 - 00000000 ____D () C:\ProgramData\Adobe
2014-12-20 13:32 - 2014-09-25 15:33 - 00000000 ____D () C:\ProgramData\Dl_cats
2014-12-20 13:29 - 2014-09-25 15:44 - 00037460 _____ () C:\ProgramData\dleaJSW.log
2014-12-20 11:34 - 2014-09-25 13:21 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask
2014-12-19 14:04 - 2014-09-25 14:50 - 00000000 ____D () C:\Users\Scott\AppData\Local\Adobe
2014-12-17 14:37 - 2014-09-25 16:04 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\mIRC
2014-12-12 21:48 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-12-09 20:50 - 2014-09-25 17:02 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-09 20:50 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-09 20:50 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-09 20:08 - 2014-09-25 14:16 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-12-09 20:07 - 2014-09-25 16:37 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-09 20:06 - 2014-09-25 16:37 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-04 01:12 - 2014-09-25 13:16 - 00000000 ____D () C:\Users\Scott\Documents\Bluetooth Folder

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-15 14:56

==================== End Of Log ============================

 

 

 

 

 

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 21-12-2014 01
Ran by [removed] at 2014-12-21 07:26:30
Running from C:\Scott's Files
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Emsisoft Anti-Malware (Enabled - Up to date) {8504DEEF-CC04-1F76-2137-F1A5F4A659DA}
AV: Norton Internet Security (Enabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton Internet Security (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Emsisoft Anti-Malware (Enabled - Up to date) {3E653F0B-EA3E-10F8-1B87-CAD78F211367}
FW: Norton Internet Security (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Accidental Damage Services Agreement (HKLM-x32\…\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Apple Application Support (HKLM-x32\…\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\…\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\…\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Bluetooth Suite (64) (HKLM\…\{230D1595-57DA-4933-8C4E-375797EBB7E1}) (Version: 7.4.0.170 - Atheros)
Banctec Service Agreement (HKLM-x32\…\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bonjour (HKLM\…\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\…\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\…\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\…\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Complete Care Business Service Agreement (HKLM-x32\…\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\…\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\…\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.6.2.0 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\…\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.6.2.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\…\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\…\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Home Systems Service Agreement (HKLM-x32\…\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell Toolbar (HKLM-x32\…\{09B71986-2AC5-482d-B6CB-42EA34F4F85B}) (Version: 1.8.12.0 - )
Dell V310-V510 Series (HKLM\…\Dell V310-V510 Series) (Version:  - Dell, Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\…\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 9.0 - Dell Inc.)
DSC/AA Factory Installer (Version: 3.5.6426.22 - PC-Doctor, Inc.) Hidden
Emsisoft Anti-Malware (HKLM-x32\…\{5502032C-88C1-4303-99FE-B5CBD7684CEA}_is1) (Version: 9.0 - Emsisoft Ltd)
Intel(R) Chipset Device Software (x32 Version: 10.0.13 - Intel(R) Corporation) Hidden
Intel(R) Management Engine Components (HKLM\…\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.0.1168 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\…\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.2.1001 - Intel Corporation)
Intel(R) Update Manager (HKLM-x32\…\{12914061-EB9B-4AE7-AC7E-0B8A607C7DF4}) (Version: 2.3.1338 - Intel Corporation)
Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\…\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.0.19 - Intel Corporation)
iTunes (HKLM\…\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\…\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\…\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\…\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (HKLM-x32\…\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\…\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\…\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\…\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\…\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
mIRC (HKLM-x32\…\mIRC) (Version: 7.36 - mIRC Co. Ltd.)
My Dell (HKLM\…\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Norton Internet Security (HKLM-x32\…\NIS) (Version: 21.6.0.32 - Symantec Corporation)
NVIDIA 3D Vision Controller Driver 344.75 (HKLM\…\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.75 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.75 (HKLM\…\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.75 - NVIDIA Corporation)
NVIDIA Graphics Driver 344.75 (HKLM\…\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.75 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\…\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.14.0702 (HKLM\…\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
Premium Service Agreement (HKLM-x32\…\{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}) (Version: 2.0.0 - Dell Inc.)
QualxServ Service Agreement (HKLM-x32\…\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\…\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6909 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\…\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.2.8400.30137 - Realtek Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\…\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SUPERAntiSpyware (HKLM\…\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1168 - SUPERAntiSpyware.com)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\…\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Windows Live Essentials (HKLM-x32\…\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2748532688-3923759273-2942247134-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> No File Path

==================== Restore Points  =========================

Check "winmgmt" service or repair WMI.

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____N C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {01E64E36-2B1A-475F-B8F0-04158802D60A} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-10] (PC-Doctor, Inc.)
Task: {02AFBB49-2F20-4CD8-AC5D-AFFF9307FA25} - System32\Tasks\SUPERAntiSpyware Scheduled Task 008704f4-0625-4f5f-89b3-9b3e4c9b748e => C:\Program Files\SUPERAntiSpyware\SASTask.exe [2013-11-07] (SUPERAdBlocker.com)
Task: {2E301596-6331-4AA3-853B-063ADB7B248B} - System32\Tasks\LaunchSignup => C:\Program Files (x86)\MyPC Backup\Signup Wizard.exe <==== ATTENTION
Task: {33CBFEAA-6928-4DF7-BFB2-9C9DA88AE4B5} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {38720960-E703-4D2C-9FB6-8B00FB0543F4} - System32\Tasks\IUM-F1E24CA0-B63E-4F13-A9E3-4ADE3BFF3473 => C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe [2014-02-28] ()
Task: {4E1DBC5C-ABE2-473D-9D8A-7205481B1EFB} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {4EF5214E-F89E-484F-9F0C-E06E7637D814} - System32\Tasks\SUPERAntiSpyware Scheduled Task 38877689-3997-4fc9-b6d4-0e336e85b125 => C:\Program Files\SUPERAntiSpyware\SASTask.exe [2013-11-07] (SUPERAdBlocker.com)
Task: {5DAD844B-6DCF-4851-A50B-E1E2015F3A1C} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-10] (PC-Doctor, Inc.)
Task: {A5E71851-7AE6-4B83-850C-AA4D4964E3A1} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {B710FDF1-638F-4656-BF30-D5A5976E8EDF} - System32\Tasks\IUM-F1E24CA0-B63E-4F13-A9E3-4ADE3BFF3473-Logon => C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe [2014-02-28] ()
Task: {EEA8AF0B-6BB7-4EC6-A338-2280AF553B54} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation)
Task: C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task 008704f4-0625-4f5f-89b3-9b3e4c9b748e.job => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
Task: C:\Windows\Tasks\SUPERAntiSpyware Scheduled Task 38877689-3997-4fc9-b6d4-0e336e85b125.job => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

==================== Loaded Modules (whitelisted) =============

2014-06-04 08:42 - 2014-11-12 16:56 - 00118080 _____ () C:\Program Files\NVIDIA Corporation\Display\NvSmartMax64.dll
2014-06-03 18:03 - 2013-08-18 20:21 - 00020256 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIcon.dll
2014-06-03 18:03 - 2013-08-18 20:21 - 00019232 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayNotBackuped.dll
2014-09-25 15:27 - 2009-12-31 01:17 - 00053760 _____ () C:\Windows\System32\DLEAPMON.DLL
2014-09-25 15:27 - 2009-01-13 08:15 - 05709824 _____ () C:\Windows\System32\DLEAOEM.DLL
2014-09-25 15:28 - 2009-11-04 08:17 - 00189440 _____ () C:\Windows\system32\spool\PRTPROCS\x64\dleadrpp.dll
2014-09-25 15:26 - 2011-01-23 20:22 - 00770728 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleamon.exe
2014-09-25 15:26 - 2011-01-23 20:22 - 00139944 _____ () C:\Program Files (x86)\Dell V310-V510 Series\ezprint.exe
2014-06-03 18:03 - 2013-11-21 04:22 - 00484880 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRCrawler.exe
2014-07-31 11:16 - 2014-07-31 11:16 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 12:05 - 2014-10-11 12:05 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-09-25 15:25 - 2009-11-26 03:49 - 00086180 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleacfg.dll
2014-09-25 15:26 - 2010-04-01 12:23 - 00389120 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleascw.dll
2014-09-25 15:26 - 2009-05-27 07:16 - 00192512 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleadatr.dll
2014-09-25 15:26 - 2010-04-01 12:24 - 01159168 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleaDRS.dll
2014-09-25 15:26 - 2009-03-10 00:43 - 00155648 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleacaps.dll
2014-09-25 15:26 - 2009-03-05 12:55 - 00059904 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleacnv4.dll
2014-09-25 15:23 - 2009-02-20 03:50 - 00381440 _____ () C:\Windows\system32\dleasm.dll
2014-09-25 15:23 - 2009-02-20 03:50 - 00028672 _____ () C:\Windows\system32\dleasmr.dll
2014-09-25 15:26 - 2009-06-22 08:08 - 00708608 _____ () C:\Program Files (x86)\Dell V310-V510 Series\Epwizard.DLL
2014-09-25 15:26 - 2009-06-22 08:06 - 00159744 _____ () C:\Program Files (x86)\Dell V310-V510 Series\customui.dll
2014-09-25 15:26 - 2009-06-22 08:06 - 00114688 _____ () C:\Program Files (x86)\Dell V310-V510 Series\Eputil.DLL
2014-09-25 15:26 - 2009-06-22 08:05 - 00139264 _____ () C:\Program Files (x86)\Dell V310-V510 Series\Imagutil.DLL
2014-09-25 15:26 - 2009-06-22 08:06 - 00061440 _____ () C:\Program Files (x86)\Dell V310-V510 Series\Epfunct.DLL
2014-09-25 15:26 - 2009-06-22 08:08 - 02203648 _____ () C:\Program Files (x86)\Dell V310-V510 Series\EPWizRes.dll
2014-09-25 15:26 - 2009-06-22 08:08 - 00045056 _____ () C:\Program Files (x86)\Dell V310-V510 Series\epstring.dll
2014-09-25 15:26 - 2009-06-22 08:08 - 00196608 _____ () C:\Program Files (x86)\Dell V310-V510 Series\EPOEMDll.dll
2014-09-25 15:26 - 2009-04-07 14:25 - 00409600 _____ () C:\Program Files (x86)\Dell V310-V510 Series\iptk.dll
2014-09-25 15:26 - 2009-03-02 09:25 - 00151552 _____ () C:\Program Files (x86)\Dell V310-V510 Series\dleaptp.dll
2014-02-19 05:51 - 2014-02-19 05:51 - 01241560 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\ACE.dll
2014-06-03 18:03 - 2013-11-21 02:00 - 01904928 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\STRestoreAPI.dll
2014-06-03 18:03 - 2012-11-25 09:20 - 01153384 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\libxml2.dll
2014-06-03 18:03 - 2012-11-25 09:20 - 00117608 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\zlib1.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\CleanHlp.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\CleanHlp.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-2748532688-3923759273-2942247134-500 - Administrator - Disabled)
Guest (S-1-5-21-2748532688-3923759273-2942247134-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2748532688-3923759273-2942247134-1003 - Limited - Enabled)
Scott (S-1-5-21-2748532688-3923759273-2942247134-1000 - Administrator - Enabled) => C:\Users\Scott

==================== Faulty Device Manager Devices =============

Could not list Devices. Check "winmgmt" service or repair WMI.

==================== Event log errors: =========================

Application errors:
==================
Error: (12/21/2014 06:38:14 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/21/2014 06:34:19 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/21/2014 06:20:28 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2014 05:10:16 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2014 05:05:29 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2014 04:55:52 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x4a5bc96f
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc00000fd
Fault offset: 0x001202bc
Faulting process id: 0x25b4
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (12/20/2014 03:58:08 PM) (Source: NvStreamSvc) (EventID: 2001) (User: )
Description: NvStreamSvcFailed continue stopping. [0]

Error: (12/20/2014 03:48:47 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/20/2014 03:48:40 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: BtvStack.exe, version: 7.4.0.170, time stamp: 0x50dc4cb3
Faulting module name: BtvStack.exe, version: 7.4.0.170, time stamp: 0x50dc4cb3
Exception code: 0xc0000005
Fault offset: 0x000000000007e1a8
Faulting process id: 0xf34
Faulting application start time: 0xBtvStack.exe0
Faulting application path: BtvStack.exe1
Faulting module path: BtvStack.exe2
Report Id: BtvStack.exe3

Error: (12/20/2014 03:36:49 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (12/21/2014 07:13:48 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 07:13:44 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 07:13:40 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 07:13:37 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 07:13:33 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 06:45:59 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 06:45:55 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 06:45:51 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 06:45:47 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/21/2014 06:45:44 AM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Microsoft Office Sessions:
=========================

==================== Memory info ===========================

Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Percentage of memory in use: 34%
Total physical RAM: 8143.23 MB
Available physical RAM: 5305.97 MB
Total Pagefile: 16284.63 MB
Available Pagefile: 13072.43 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:907.25 GB) (Free:815.53 GB) NTFS
Drive y: (RECOVERY) (Fixed) (Total:24.22 GB) (Free:13.49 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 931.5 GB) (Disk ID: 92DC09DE)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=24.2 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=907.3 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

Post #2

Hello gophils86, welcome to WhatTheTech's Malware Removal forum!
 
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. :)
 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

  • Please ensure you read through my instructions thoroughly, and carry out each step in the order specified.
  • Please do not post logs using the CODE, QUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
  • Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
  • Please backup important files before proceeding with my instructions. Malware removal can be unpredictable.  
  • If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
  • Topics are locked if no response is made after 4 days. Please inform me if you require additional time to complete my instructions.
  • Ensure you are following this topic. Click [external image: etYzdbu.png] at the top of the page. 
     

======================================================
 
Unfortunately, due to the nature of an infection present, I must issue the following warning. 
Please have a read and let me know how you wish to proceed. 
 

[external image: goGMWSt.gif]BACKDOOR WARNING
 
——————————
 
One or more of the identified infections is known to use a backdoor, that allows attackers to remotely control your computer, download/execute files and steal critical system, financial and personal information.
 
If your computer was used for online banking, has credit card information or other sensitive data, using a non-infected computer/device you should immediately change all account information (including those used for banking, Email, eBay, Paypal, online forums, etc).
 
Banking and credit card institutions should be notified of the possible security breach. Please read the following article for more information: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
 
Whilst the identified infection(s) can be removed, there is no way to guarantee the trustworthiness of your computer unless you reformat your Hard Drive and reinstall your Operating System. This is due to the nature of the infection, which allows a remote attacker to make any number of modifications. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat/reinstall. Please read the following articles for more information.

  • When should I re-format? How should I reinstall?
  • Help: I Got Hacked. Now What Do I Do?
  • Where to draw the line? When to recommend a format and reinstall?
You now have the choice between cleaning the infection(s) present or reformatting your computer. Ultimately, the decision is personal, and what you're most comfortable please. Have a read of the articles linked, then let me know how you wish to proceed, and if you have any questions.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI