Hello, i have uninstalled my java because i noticed i had a 32-bit when i needed a 64-bit. and now when i try to get either one of then i get the error in a pop up box that says "Key not for use in specified state" i have looked all over for a fix… and nothing please help
Hi there,
my name is Marius and I will assist you with your malware related problems.
Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Try this:
Run JavaRa
Please download JavaRa and unzip it in a folder on your desktop.
Double-click on JavaRa.exe to start the program.
Click on Settings and Place a checkmark beside Create a log file. Click on Back.
Click on Update JavaRa Definitions. Click on download. When this is done click on Back.
Choose Remove JRE, since you already uninstalled Java, please click on Next.
Now click on Perform Removal Routine to remove the older versions of Java installed on your computer.
When that's succesfully done, please click OK to close the message.
Click on Next. Since you already downloaded the latest version of Java, please click on Next.
Now click on Close this wizard and click Finish.
From the main menu please choose Additional Tasks
Place a checkmark beside Remove Outdated JRE Firefox Extentions and click Run. Mozilla Firefox should be closed before running this task.
When that's succesfully done you will see a message at the top saying: "Selected tasks completed successfully".
A log file should be created in the same directory as JavaRa.
Please post the log in your next reply.
Close JavaRa by clicking the red cross button.
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