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Java Problems rs.js and JRE not correct [Closed]


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#1 Lee.nelson

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Posted 17 June 2014 - 11:02 AM

Hello,

      I am running 2 different laptops and seem to be having the same basic Java problems.  They may be related or separate.

 

My first problem is when using Defense Travel System I continue to get an error message related to my JRE.

 

"Welcome to the DBsign installation page

blank.gif Why Am I Here? blank.gif blank.gif You have reached this page because you want to use DTS. Before DTS can be used, JRE 1.5+ must be installed and applet support must be configured in the web browsers. blank.gif blank.gif Please note: blank.gif Installing JRE 1.5+ requires administrator privileges. If you do not have administrator privileges on your computer or are unsure, please contact your site administrator. blank.gif What is DBsign? blank.gif blank.gif DBsign is security software that is used in DTS to authenticate users and to enable them to digitally sign travel documents. DBsign includes a Web browser control that supports the access of a DTS user's credentials stored on, for example, a floppy or a Common Access Card. blank.gif How do I install JRE 1.5+? blank.gif blank.gif 1. Download and install JRE 1.5+ (any latest version) from Sun Microsystems site. blank.gif blank.gif 2. Configure the web browser for java applet support. Lookup the web browser documentation for the configuration. blank.gif blank.gif 3. Restart your browser after installing JRE 1.5+. (Make sure to close all browser windows) blank.gif blank.gif 4. Relogin to DTS and you will be prompted to grant permissions for running DBsign applet. blank.gif blank.gif 5. DBsign is now configured properly and should be ready for use. The second issue is for the last 2 days a file has been trying to install from named rs.js

 

Please advise me on how to correct these problems.


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#2 OCD

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Posted 19 June 2014 - 08:58 PM

Hi Lee.nelson,

You posted this in the Malware Removal Forum. Are you sure this is a malware issue?


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#3 OCD

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Posted 21 June 2014 - 09:11 PM

Hi Lee.nelson,

Just checking in to see if you still need help?
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#4 OCD

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Posted 24 June 2014 - 02:44 PM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic
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