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Java Problems rs.js and JRE not correct [Closed]

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Hello,

      I am running 2 different laptops and seem to be having the same basic Java problems.  They may be related or separate.

 

My first problem is when using Defense Travel System I continue to get an error message related to my JRE.

 

"Welcome to the DBsign installation page

[external image: blank.gif] Why Am I Here? [external image: blank.gif] [external image: blank.gif] You have reached this page because you want to use DTS. Before DTS can be used, JRE 1.5+ must be installed and applet support must be configured in the web browsers. [external image: blank.gif] [external image: blank.gif] Please note: [external image: blank.gif] Installing JRE 1.5+ requires administrator privileges. If you do not have administrator privileges on your computer or are unsure, please contact your site administrator. [external image: blank.gif] What is DBsign? [external image: blank.gif] [external image: blank.gif] DBsign is security software that is used in DTS to authenticate users and to enable them to digitally sign travel documents. DBsign includes a Web browser control that supports the access of a DTS user's credentials stored on, for example, a floppy or a Common Access Card. [external image: blank.gif] How do I install JRE 1.5+? [external image: blank.gif] [external image: blank.gif] 1. Download and install JRE 1.5+ (any latest version) from Sun Microsystems site. [external image: blank.gif] [external image: blank.gif] 2. Configure the web browser for java applet support. Lookup the web browser documentation for the configuration. [external image: blank.gif] [external image: blank.gif] 3. Restart your browser after installing JRE 1.5+. (Make sure to close all browser windows) [external image: blank.gif] [external image: blank.gif] 4. Relogin to DTS and you will be prompted to grant permissions for running DBsign applet. [external image: blank.gif] [external image: blank.gif] 5. DBsign is now configured properly and should be ready for use. The second issue is for the last 2 days a file has been trying to install from named rs.js

 

Please advise me on how to correct these problems.

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