4 replies to this topic

[Neigel]

Hi my name is Neigel, 

My computer has been running at 100 percent and i don't know what to do, I'm obviously infected 

How do I get rid of this problem, when i kill whatevers hogging my cpu usuage with task manager the audio dies please help ! 

 

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:05:18 PM, on 12/12/2013

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Ares\Ares.exe

C:\Program Files\Java\jre7\bin\jqs.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\WINDOWS\System32\svchost.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Neigel\My Documents\Downloads\HiJackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.ividi....ae1a87&affilt=3

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/w...9cb241dce73470c

O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Neigel\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Neigel\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1258653568812

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebo...oUploader55.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe

O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)

O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)

 

--

End of file - 6415 bytes

 

[Jo*]

Hello Neigel,

my name is Jo and I will help you with your computer problems.

Please be advised that I am currently in training, so my responses will need to be approved by one of our experts before I post them. This is only to ensure you are receiving accurate instructions. It may cause a delay in my replies.

Please follow these guidelines:

• Logs can take a while to research, so please be patient.
• Read and follow the instructions in the sequence they are posted.
• print or copy & save instructions.
• Do not install / uninstall any applications, unless otherwise instructed.
• Use only that tools you have been instructed to use.
• Copy and Paste the log files inside your post, unless otherwise instructed.
• Ask for clarification, if you have any questions.
• Stay with this topic til you get the all clean post.
• My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

I will return as soon as possible with more instructions.

***

[Jo*]

Hello Neigel,

1. Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  Vista / Windows 7/8 users right-click and select Run As Administrator.

• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

***

2. Please download Malwarebytes Anti-Rootkit and save it to your desktop.

• Be sure to print out and follow the instructions provided on that same page.
• Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.
• Scan your system for malware
• If malware is found - do not press the Clean up button, please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
• If there is no malware found, please let me know as well.

***

3. Download OTL to your desktop.

• Double click on the icon to run it.
  Vista / Windows 7/8 users right-click and select Run As Administrator.

• Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
  Note: These logs can be located in the OTL folder on your C:\ drive if they fail to open automatically.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

***

[Jo*]

Hi,

it has been several days since I sent my last set of instructions to help with your computer problem.

Please let me know if you are having problems and still need help.

Note: Threads will be closed if no response after 3 days.

[CatByte]

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic