This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] Trouble to start the computer

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hello

I have latley experience some problem, my computer takes very long time to start and when i listening to music or watching movies the sound buffers real bad.

This is my hijacktjis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:17, on 2008-03-09
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program\Alwil Software\Avast4\aswUpdSv.exe
C:\Program\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program\Hotspot Shield\bin\openvpnas.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program\Alwil Software\Avast4\ashMaiSv.exe
C:\Program\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program\Java\jre1.6.0_03\bin\jusched.exe
C:\Program\ALWILS~1\Avast4\ashDisp.exe
C:\ATI-CPanel\atiptaxx.exe
C:\Program\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program\Analog Devices\SoundMAX\Smax4.exe
C:\Program\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program\QuickTime\qttask.exe
C:\Program\Logitech\Video\LogiTray.exe
C:\Program\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\Messenger\msmsgs.exe
C:\Program\Logitech\Video\ManifestEngine.exe
C:\Program\Delade filer\Teleca Shared\CapabilityManager.exe
C:\Program\DAEMON Tools\daemon.exe
C:\Program\Nikon\PictureProject\NkbMonitor.exe
C:\Program\Logitech\Video\FxSvr2.exe
C:\Program\Delade filer\Teleca Shared\Generic.exe
C:\Program\Internet Explorer\IEXPLORE.EXE
C:\Program\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program\Delade filer\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Delade filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live inloggningshjälpen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program\Delade filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program\Java\jre1.6.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [avast!] C:\Program\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ATIPTA] C:\ATI-CPanel\atiptaxx.exe
O4 - HKLM\..\Run: [Telia] "C:\Program\Telia\Supportassistent\bin\sprtcmd.exe" /P Telia
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program\Delade filer\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] C:\Program\Logitech\Video\ManifestEngine.exe boot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Skicka till OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Ski&cka till OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Betway Casino - {3063c161-2f7e-4225-ba73-08bc8f64c67e} - C:\Program\Betway\Casino\casinogame.exe
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Poker\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Poker\Titan Poker\casino.exe
O9 - Extra button: Betway.com Poker - {4CBB5C71-1BA0-49ca-93CD-159AF8AA0CC9} - C:\Program\Betway\Poker\MPPoker.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo…toUploader3.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab56986.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program\Hotspot Shield\bin\openvpnas.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program\Delade filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program\Analog Devices\SoundMAX\SMAgent.exe

–
End of file - 8498 bytes
Hi! Welcome to the WTT forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list… button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.


Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:

      + Extended(If available otherwise Standard)
    • Scan Options:

      + Scan Archives
      + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

With the exception of Internet Explorer, which is needed for the Kaspersky Scan, keep ALL programs closed until the scan is complete. This includes your anti-virus. Once you have installed the Scanner, and the updated definitions, you can disconnect from the Internet.Re-enable the anti-virus before reconnecting to the Internet.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI