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computer wont startup or shutdown

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#1 crantain011


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Posted 03 December 2013 - 04:09 PM

hi there, my laptop recently crashed and i used the one key recovery   to reboot, everything came back as normal and the computer started no problems. windows downloaded all the critical updates and when i shut down it said it was down loading 139 updates but this took almost 24hrs and when it restarted it just sat there saying it was configuring window updates but again this took over 24 hrs before it finished and again when it came to logging off it just sat there so i let the battery die, when i plugged in and restarted it just went through the same process again, it will start in safe mode only. any help would be greatly appreciated 


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