Installed update now won't boot

Had update this morning. Wouldn't shut off. Now won't boot. Running vista. When I try to boot in safe mode it stops at windows/system32/drivers/crcdisk.sys

Hello starwood, Could you let us know the specs of the computer? Other than the update, have you installed any other software? Cheers, Nahumi

It's an HP DVTt5. I'm using windows vista 32 bit. That is the only thing. It worked fine this morning. There was an update. When I restarted it wouldn't shut down. When I tried to restart it I couldn't boot it. I tried safe mode and it stops at crcdisk.sys.

Okay, Do you keep backups of all your personal data? Have you turned automatic system restore points off? And have you got your Windows Installation Disc handy? Chances are the update didn't complete its installation. Sometimes after an update is applied, Windows Update has to change system settings and files when it shuts down. If there is an error during this process, or it is interrupted, system files could get corrupted. Unless you've turned system restore off, Windows should make a restore point every time you have an update. Before I talk you through a system restore, I need to know the answers to all the questions above. The way we go about doing a System Restore really depends on those circumstances. Cheers, Nahumi

I have back-ups of most stuff. Some recent items I don't. System restore points is on (I think). I have system recovery DVD windows vista home premium sp1. I wanted to do a system restore but I couldn't get to it.

Did you try doing a System Restore via Safe Mode or through the Windows Installation Disc?

Since Safe Mode doesn't work, you need to boot your Vista Install DVD. If you don't have one, you can download just the Vista Recovery DVD

I had to take it to Staples for a complete reset. I really hate windows updates.

Why? Boot the Recovery DVD, do a System Restore to before the update was applied and you're done. Just make sure you know which update so you don't apply it again and end up with the same problem. Shouldn't cost you anything.