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Reset wireless adapter


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5 replies to this topic

#1 PattiChati

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Posted 15 November 2013 - 08:52 AM

As of late, I keep losing my network connection.  It says "reset wireless adapter".  This happens several times a day.  I don't know if it started after I downloaded windows 8.1 or not.

I called my network provider, but they said it had something to do with my computer and not the network.  Any ideas?

Thanks.


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#2 terry1966

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Posted 16 November 2013 - 08:17 AM

see if this helps you patti.

especially method 3 and 4 in the answer post.

http://answers.micro...de-69ce5a1e2711

 

:popcorn:


Edited by terry1966, 16 November 2013 - 08:18 AM.


#3 PattiChati

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Posted 18 November 2013 - 03:37 PM

Either I didn't understand it or it didin't work.  

Also, I didn't know how to update the adapter.  Would this need to be updated because I got windows 8.1?  I keep having to reset the network adapter.  Can you help me through this?  Thanks.


Edited by PattiChati, 18 November 2013 - 03:38 PM.


#4 terry1966

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Posted 19 November 2013 - 08:15 AM

list the make and model of your laptop and i'll see if i can find the correct driver for you.

 

:popcorn:



#5 PattiChati

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Posted 19 November 2013 - 08:41 AM

Thanks so much.  It is a Toshiba Satellite P875-S7102



#6 terry1966

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Posted 19 November 2013 - 04:06 PM

ok found 2 drivers.

 

1:-  Realtek Semiconductor Corporation http://support.toshi...reeText=3574909

Posted Date: 2013-10-17 | Version: 2012.1.0712.2013_Logo | Size: 68.54M

2:- Atheros http://support.toshi...reeText=3574909

Posted Date: 2013-10-17 | Version: 10.0.0.263 | Size: 37.45M

 

not 100% sure which is the correct one for you, i think it might be the atheros driver but you might have to try them both.

 

to update the driver you need to open device manager then select network adaptors and open your wireless adaptor and go to the driver tab and click update driver.

 

:popcorn:

 

mmm links don't take you to each individual driver like i thought they would, just the complete list of drivers for your Satellite P875-S7102 but you should see both wireless lan drivers listed there 3rd and 4th drivers down in the list, just click on them to get to the download page.


Edited by terry1966, 19 November 2013 - 04:14 PM.

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