computer still won't boot in normal mode, only safe mode
when try boot normally, the windows logo and "starting windows" comes up then the screen goes black and it just hangs there indefinitely (instead of welcome screen and desktop coming up)
computer is Acer with AMD turion processor, 64 bit OS and windows 7
Or follow these directions posted in GeeksToGo.com
Boot to Safe Mode, login as Administrator
Show all files by opening My Computer, Tools menu, View tab, check Show Hidden Files/Folders then uncheck Hide extensions for known filetypes and Hide protected operating system files [Recommended]. Click Apply then OK.
Create a new Administrator level account via Control Panel / User Accounts.. Pick a good name as you will be keeping it.
Reboot the computer.
Login with the new account so the folder structure under Documents and Settings gets created.
Test to see if this resolves the problem. If yes:
logoff the new account
Boot to Safe Mode, login as Administrator
Browse to c:\documents and settings\OldUserAccount
Select everything in that folder, including sub folders, except the three files called ntuser.dat, ntuser.dat.log, and ntuser.ini.
Copy all those files into c:\documents and settings\NewUserAccount. Reply Yes or Yes to all when duplicate folders or files are found.
Reboot the computer and login with your New user account.
Once you confirm that all your documents are located in My Documents of the New user, you can delete the old profile.
thanks, i was able to create a new admin user and boot the computer in normal mode, however in windows 7 there is no documents and settings folder…how to copy the data?
