need help ASAP: computer is not functioning properly at all [Closed]

I left my computer up and came back to see that my taskbar at the bottom of my screen was the old windows one. they opaque, squared taskbar. I tried restarting and when getting back on nothing had changed and I'd lost my internet. went to network and sharing center; no connections were available and says 'unknown' as the title then under it there is 'the dependency service or group failed to restart.' I checked my firewall and somehow it got turned off. it says I'm not using the recommended settings so I clicked 'use recommended settings' and this came up. "windows firewall can't change some of your settings. error code 0x8007042c" when I tried to open my browser (google chrome) it said web page not available because the DNS lookup failed. I even tried rebooting my entire system with the cd but it would not allow me to. this is very frightening. I'm assuming it may be because I was attempting to set up a proxy server earlier and malware may have slipped into my computer. I need help as soon as possible, thank you. I run windows 7 on a dell Inspiron 1440

Hi and Welcome!! My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  
• The fixes are specific to your problem and should only be used for the issues on this machine.
  
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  
• It's often worth reading through these instructions and printing them for ease of reference.
  
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  
• Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.
———

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

• Disable any script blocking protection
• Right-click and Run as Administrator dds to run the tool.
• When done, two DDS.txt's will open.
• Save both reports to your desktop.

—————————————————
Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
———-

[external image: Posted Image] Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
• Click the Scan button to start scan.
• If you are asked to update the Avast Virus database please allow it to do so.
• When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-

[external image: Posted Image] AdwCleaner

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• You will be prompted to restart your computer. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

———-

Hi and Welcome!! My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  
• The fixes are specific to your problem and should only be used for the issues on this machine.
  
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  
• It's often worth reading through these instructions and printing them for ease of reference.
  
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  
• Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete anything unless instructed to.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.
Doing so could make your system inoperable and could require a full reinstall of your OS losing all your programs and data.

Vista and Windows 7 users:
These tools MUST be run from the executable (.exe) every time you run them
with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.
———

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

• Disable any script blocking protection
• Right-click and Run as Administrator dds to run the tool.
• When done, two DDS.txt's will open.
• Save both reports to your desktop.

—————————————————
Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
———-

[external image: Posted Image] Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
• Click the Scan button to start scan.
• If you are asked to update the Avast Virus database please allow it to do so.
• When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.

[external image: Posted Image]
Click the image to enlarge it
———-

[external image: Posted Image] AdwCleaner

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• You will be prompted to restart your computer. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

———-

dear Jeff, I cannot download any of those because I'm not able to even connect to my Internet on the computer. I am currently using my phone.

Hi, Are you able to download the tools from another system and transfer them to the problem machine using a CD/USB drive? If so, please do that.

Still need help?

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