slow moving computer again [Closed]

My computer is moving slow again, but in a different way. The screen kind of goes gray with the circle going around and around until it times out. When I type, I type a lot faster I guess then it prints. Other times that I can't even describe what it does, I just reboot it and it takes care of it. Right now I have my router plugged in, but it did this before the router. I don't think there is a wrong way to plug in this router anyway, there are only two spots for it. I don't want you to bother yourself with this over the holidays, I just thought I would write you while I think of it. Hope you have a nice Christmas and I will talk to you later.

Hello PattiChati

I’m sorry to hear that your computer is misbehaving again. It may not be malware-related but we’ll have a look and make sure.

Hope you have a nice Christmas

Likewise Patti. I’m afraid that replies will be delayed due to Christmas travelling etc but we can begin by running a couple of scans to make sure there is nothing urgent and see what shows up.

Download and run OTL

• download OTL to your desktop.
• double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• click Scan all users.
• under Custom Scan paste this in

  
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  services.exe
  /md5stop
  %systemroot%\*. /rp /s
  DRIVES
  CREATERESTOREPOINT

• click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long.
• when the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
• you may need two posts to fit them both in.

===================================================

Run aswMBR

• download aswMBR.exe to your desktop.
• double click the aswMBR.exe to run it
• if asked, accept the AVAST virus definition download
• click the "Scan" button to start scan
• on completion of the scan click Save log, save it to your desktop and post in your next reply. Note - do NOT attempt any Fix yet.

Logs to include with next post:

OTL.txt
Extras.txt
aswMBR log

Thanks

Satchfan

Hello Patti I realise that the festive season makes it difficult to reply but please let me know if you still need help as it has been quite a while since you posted your most recent request for help with a new concern about your computer. Satchfan

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