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[Closed]Computer Is Super Slow


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5 replies to this topic

#1 IMG

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Posted 18 July 2007 - 05:40 PM

I am not sure what it is. Please help.

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#2 Trevuren

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Posted 18 July 2007 - 07:39 PM

Hello IMG and welcome to the TomCoyote Forums

My name is Trevuren and I will be helping you with your problem.


Download HijackThis from Here .
  • Choose the default location of C:\Program Files\Trend Micro\HijackThis as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!
  • Click the Install button.
  • Accept the license agreement .
  • Click Do a system scan and save a log file. A Notepad file will open.
  • Select all the text by hitting the [Ctrl+A] keys, then copy your selection to the clipboard by pressing the [Ctrl+C] keys.
  • Paste the log into this thread by hitting the [Ctrl+V] keys.
  • when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  • POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER
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#3 IMG

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Posted 19 July 2007 - 07:58 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:16:35 PM, on 7/18/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\opwareSE2.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10199 bytes

#4 Trevuren

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Posted 21 July 2007 - 08:06 PM

First download AVG AntiSpyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG AntiSpyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete, run AVG AntiSpyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG AntiSpyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning proccess:
  • Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your DESKTOP(This is important).
  • Close AVG AntiSpyware and reboot your system back into Normal Mode and post the results of the report scan along with a fresh HJT log for review.

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#5 Trevuren

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Posted 27 July 2007 - 11:22 AM

I hope you are well and not experiencing any difficulties carrying out my last set of instructions. If you are, do not hesitate to ask for further explanations. If however, your problem has been solved or you no longer require our assistance, please advise us accordingly and we will archive your topic.

Trevuren
Microsoft MVP Consumer Security 2008 - 2009


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#6 Trevuren

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Posted 02 August 2007 - 07:26 PM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log
Microsoft MVP Consumer Security 2008 - 2009


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