I know you probably hate to see me back again, but my last topic really wasn't solved. Just a short time ago I clicked the Yahoo shortcut icon on my desktop and took almost 3 minutes to get to Yahoo. On the Yahoo homepage I clicked the Facebook link and it took just under 6 minutes to load. In May when you first helped me, things were not as fast as a high-speed connection would be, but everything was much faster than it is now. Other sites are slopw too, most not as slow, although the USPS site is very slow.
After 6 hours loading AVPTool, it wouldn't work. ESET wouldn't work this time, although it did in May.
Also, back in May I was instructed to use TDSSkiller, Combo-Fix, and ATF Cleaner. Would any of these have helped find why ESET and AVPTool won't work?
know you probably hate to see me back again, but my last topic really wasn't solved
We don't mind people coming back to us if they are still concerned.
Although we ran most of the tools that would have shown up malware if there was any, if you would like to have another look we can do that but there are many other reasons for a slow computer besides malware.
AVG is a resource-hog and could be having an effect on the speed,
Also, what type of Internet connection do you have?
The fact that Eset and AVP Tool gave problems is unlikely to be malware-related as AVG ran a full scan.
We'll have another look but if nothing shows up, you might consider one of our other forums to see what could be contributing to the slowness.
Run DDS
Please download DDS by sUBs from one of the following links and save it to your desktop.
A few days ago I couldn't get online so called my ISP and they confirmed they were having problems and were working to correct them. After several hours the problem was fixed and things seem to be working fairly well. Could the slowness have been caused by whatever the ISP problem was?
Before running the scans again, I'll wait a day or two and see if things are still ok.
I have a dial-up connection.
A few days ago I couldn't get online so called my ISP and they confirmed they were having problems and were working to correct them. After several hours the problem was fixed and things seem to be working fairly well. Could the slowness have been caused by whatever the ISP problem was?
Yes, that could well have been the problem. It would make sense because there appears to be nothing on your computer that would cause it.
The Eset and AVP problems were almost certainly due to the fact that you are on a dial-up connection. They might have just "timed-out" If malware was preventing it, AVG would also have been prevented from scanning
Before running the scans again, I'll wait a day or two and see if things are still ok.
OK, thanks for letting me know but please wait only a day or two.
I'll leave it open for 24 hours and then assume all is still well and close it.