Oh well here we go again…….allmy fault dropped my laptop and my upper toolbar disappeared and even thelower one where u just click randomly to get access to all your toolbars disappeared,…….. so i tried to restore to an earlier point where i had my toolbars but thesystem restore was unsuccessful…….. So then i say fine, i,ll have to go to system recovery……and stoooopid stupid me thinks while system recovery is in progress, i can go ahead and reattach my spacebar which fell off when i drop it……and i am very careful to remove my mouse so no way can it by chance click yes in the box there giving you the option to cancel the recovery…….. so i click the space bar back into place and sure enough of course, just my ever loving irish luck, thedarn yes button gets activated and now the message pops up that i now have to go and find therecovery disc that came with the computer ………..but hello????? That disc is somewhere in a box in a storage unit in another state…….so i am wondering if you guys can do that remote control thing of my computer and somehow get my laptop to work again………..i am typing this on a nook color little tablet so sorry formistakes Thank you for your time and help once again, blessings. Candice the now officially social security enabled old fart.