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Can't connect to the net

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#1 ezpkns34


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Posted 10 January 2012 - 01:42 AM

Can connect to networks but i can't connect to the internet via any network I know its not a computer issue b/c the same issue occurs when i connect to the networks on another computer 1 of the networks is my house's secured network and the other is an unsecured neighbors network Can't reset the modem or router right now cause they're in my roommates room and its 3am right now, but will the to reset both in the morning (posting from phone right now) However, if its a router/modem issue, why would the problem occur on both networks? Guess I'll post back in the morning with rest from resetting the modem and router...just seems so weird

Edited by ezpkns34, 10 January 2012 - 01:51 AM.


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#2 paws


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Posted 11 January 2012 - 03:31 AM

Hi Sorry to hear of the networking problems you are experiencing. Has there been any improvement since you "power cycled" your modem/router? If not then please run the following command: cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt" press Enter key Please copy and paste this command so you get the syntax/spaces correct! if you are running this on a computer with Win 7 then use a command prompt with elevated privileges (right click and run as administrator) Copy the output from notepad into your reply and one of us here will analyse it and recommend the next steps for you to take. Regards paws
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