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hs_err_pid#### [Closed]

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Our IE freezes and then it gives us Java Runtime error notepads on our desktop. What can we do???? Not sure where they come from. They are hs_err_pid with 4 numbers (all different numbers). Help please! Below is one of them:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000, pid=2528, tid=3788
#
# JRE version: 6.0_29-b11
# Java VM: Java HotSpot™ Client VM (20.4-b02 mixed mode, sharing windows-x86 )
# Problematic frame:
# C 0x00000000
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

————— T H R E A D —————

Current thread (0x066c9800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3788, stack(0x02630000,0x02730000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x086f39f0, EBX=0x00000001, ECX=0x0857c940, EDX=0x00000004
ESP=0x0272faa0, EBP=0x0272facc, ESI=0x066c9928, EDI=0x0857c940
EIP=0x00000000, EFLAGS=0x00010293

Top of Stack: (sp=0x0272faa0)
0x0272faa0: 6d09ccc0 00000000 6d09c780 00000000
0x0272fab0: 0272fb48 00000000 066c9928 0272faa4
0x0272fac0: 0272fb60 6d0c0628 00000001 0272faf8
0x0272fad0: 76be6238 00030448 0000981a 0857c940
0x0272fae0: 00000000 6d09c780 dcbaabcd 00000000
0x0272faf0: 00000000 6d09c780 0272fb70 76be68ea
0x0272fb00: 6d09c780 00030448 0000981a 0857c940
0x0272fb10: 00000000 62e6f343 0272fc04 0272fbfc

Instructions: (pc=0x00000000)
0xffffffe0:


Register to memory mapping:

EAX=0x086f39f0 is an unknown value
EBX=0x00000001 is an unknown value
ECX=0x0857c940 is an unknown value
EDX=0x00000004 is an unknown value
ESP=0x0272faa0 is pointing into the stack for thread: 0x066c9800
EBP=0x0272facc is pointing into the stack for thread: 0x066c9800
ESI=0x066c9928 is an unknown value
EDI=0x0857c940 is an unknown value


Stack: [0x02630000,0x02730000], sp=0x0272faa0, free space=1022k
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+52
v ~StubRoutines::call_stub

————— P R O C E S S —————

Java Threads: ( => current thread )
0x0a263400 JavaThread "Direct Clip" daemon [_thread_blocked, id=5940, stack(0x08910000,0x08960000)]
0x0a263800 JavaThread "Direct Clip" daemon [_thread_blocked, id=1052, stack(0x08070000,0x080c0000)]
0x025e8400 JavaThread "Direct Clip" daemon [_thread_blocked, id=5668, stack(0x07f50000,0x07fa0000)]
0x025e8800 JavaThread "GameHostApplet-handleGame" daemon [_thread_blocked, id=5628, stack(0x077a0000,0x077f0000)]
0x0a264000 JavaThread "TickTimer" daemon [_thread_blocked, id=5144, stack(0x09e60000,0x09eb0000)]
0x025e7800 JavaThread "ITimer" daemon [_thread_blocked, id=5140, stack(0x09dd0000,0x09e20000)]
0x0a262c00 JavaThread "ScrollBar" daemon [_thread_blocked, id=5128, stack(0x07e60000,0x07eb0000)]
0x0a262800 JavaThread "TextField" daemon [_thread_blocked, id=5124, stack(0x07dd0000,0x07e20000)]
0x0a262000 JavaThread "ScrollBar" daemon [_thread_blocked, id=2948, stack(0x07d40000,0x07d90000)]
0x0a261c00 JavaThread "ScrollBar" daemon [_thread_blocked, id=4244, stack(0x07cb0000,0x07d00000)]
0x0a261400 JavaThread "ScrollBar" daemon [_thread_blocked, id=4928, stack(0x07c20000,0x07c70000)]
0x0a260c00 JavaThread "ScrollBar" daemon [_thread_blocked, id=1188, stack(0x07b90000,0x07be0000)]
0x066df800 JavaThread "ScrollBar" daemon [_thread_blocked, id=2728, stack(0x07b00000,0x07b50000)]
0x025ea800 JavaThread "TickTimer" daemon [_thread_blocked, id=1100, stack(0x07a70000,0x07ac0000)]
0x025ea400 JavaThread "ScrollBar" daemon [_thread_blocked, id=3252, stack(0x079e0000,0x07a30000)]
0x066e1000 JavaThread "AsynchRasterManager.avatar" daemon [_thread_blocked, id=4624, stack(0x09c20000,0x09c70000)]
0x066e0c00 JavaThread "Direct Clip" daemon [_thread_blocked, id=2920, stack(0x09b90000,0x09be0000)]
0x066dec00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=1056, stack(0x08020000,0x08070000)]
0x066df400 JavaThread "thread applet-com.pogo.game.client2.squelchies.SquelchiesApplet-5" [_thread_in_native, id=1072, stack(0x088c0000,0x08910000)]
0x066dac00 JavaThread "thread applet-com.pogo.game.client2.shell.ShellApplet-4" [_thread_blocked, id=3876, stack(0x08360000,0x083b0000)]
0x066de000 JavaThread "Applet 4 LiveConnect Worker Thread" [_thread_blocked, id=3604, stack(0x08270000,0x082c0000)]
0x066dcc00 JavaThread "thread applet-com.pogo.game.client2.shell.ShellApplet-3" [_thread_blocked, id=3336, stack(0x07710000,0x07760000)]
0x066de400 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=4064, stack(0x07620000,0x07670000)]
0x066dc800 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=3020, stack(0x07500000,0x07550000)]
0x066db800 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=2972, stack(0x06e10000,0x06e60000)]
0x066db400 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=3584, stack(0x07130000,0x07180000)]
0x066da800 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=2140, stack(0x07370000,0x073c0000)]
0x066da000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=168, stack(0x072e0000,0x07330000)]
0x066d6800 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=4696, stack(0x071c0000,0x07210000)]
0x0262dc00 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=3448, stack(0x06960000,0x069b0000)]
0x066cc800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=980, stack(0x06ea0000,0x06ef0000)]
=>0x066c9800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3788, stack(0x02630000,0x02730000)]
0x066c6000 JavaThread "AWT-Shutdown" [_thread_blocked, id=804, stack(0x06d80000,0x06dd0000)]
0x066c5800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4176, stack(0x06cf0000,0x06d40000)]
0x066b6c00 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=3520, stack(0x06a70000,0x06ac0000)]
0x0262d400 JavaThread "Timer-0" [_thread_blocked, id=2224, stack(0x068d0000,0x06920000)]
0x025f2c00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=1968, stack(0x050e0000,0x05130000)]
0x025ab400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4116, stack(0x04ec0000,0x04f10000)]
0x025a9c00 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=4700, stack(0x04e00000,0x04e50000)]
0x025a8c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=3880, stack(0x04b20000,0x04b70000)]
0x025a5800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4164, stack(0x04a50000,0x04aa0000)]
0x0259f400 JavaThread "Finalizer" daemon [_thread_blocked, id=1092, stack(0x048c0000,0x04910000)]
0x0259d400 JavaThread "Reference Handler" daemon [_thread_blocked, id=2084, stack(0x04830000,0x04880000)]
0x01dfac00 JavaThread "main" [_thread_blocked, id=4324, stack(0x00780000,0x007d0000)]

Other Threads:
0x02561400 VMThread [stack: 0x047a0000,0x047f0000] [id=3588]
0x025c2400 WatcherThread [stack: 0x04f50000,0x04fa0000] [id=3912]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 16832K, used 7661K [0x2c4f0000, 0x2d730000, 0x2ef90000)
eden space 14976K, 46% used [0x2c4f0000, 0x2cbb9958, 0x2d390000)
from space 1856K, 38% used [0x2d560000, 0x2d611ce8, 0x2d730000)
to space 1856K, 0% used [0x2d390000, 0x2d390000, 0x2d560000)
tenured generation total 37188K, used 21538K [0x2ef90000, 0x313e1000, 0x344f0000)
the space 37188K, 57% used [0x2ef90000, 0x30498880, 0x30498a00, 0x313e1000)
compacting perm gen total 12288K, used 5060K [0x344f0000, 0x350f0000, 0x384f0000)
the space 12288K, 41% used [0x344f0000, 0x349e1088, 0x349e1200, 0x350f0000)
ro space 10240K, 51% used [0x384f0000, 0x38a1d0b8, 0x38a1d200, 0x38ef0000)
rw space 12288K, 54% used [0x38ef0000, 0x39589570, 0x39589600, 0x39af0000)

Code Cache [0x02730000, 0x02a28000, 0x04730000)
total_blobs=1667 nmethods=1428 adapters=173 free_code_cache=30454784 largest_free_block=128

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\java.exe
0x77970000 - 0x77af0000 C:\Windows\SysWOW64\ntdll.dll
0x76fb0000 - 0x770b0000 C:\Windows\syswow64\kernel32.dll
0x76670000 - 0x766b6000 C:\Windows\syswow64\KERNELBASE.dll
0x74f10000 - 0x74f44000 C:\Program Files\Alwil Software\Avast5\snxhk.dll
0x76750000 - 0x767f0000 C:\Windows\syswow64\ADVAPI32.dll
0x76b20000 - 0x76bcc000 C:\Windows\syswow64\msvcrt.dll
0x75160000 - 0x75179000 C:\Windows\SysWOW64\sechost.dll
0x76ec0000 - 0x76fb0000 C:\Windows\syswow64\RPCRT4.dll
0x75060000 - 0x750c0000 C:\Windows\syswow64\SspiCli.dll
0x75050000 - 0x7505c000 C:\Windows\syswow64\CRYPTBASE.dll
0x74a30000 - 0x74a7b000 C:\Windows\system32\apphelp.dll
0x6ff40000 - 0x6ffcc000 C:\Windows\AppPatch\AcLayers.DLL
0x76bd0000 - 0x76cd0000 C:\Windows\syswow64\USER32.dll
0x76230000 - 0x762c0000 C:\Windows\syswow64\GDI32.dll
0x762c0000 - 0x762ca000 C:\Windows\syswow64\LPK.dll
0x75330000 - 0x753cd000 C:\Windows\syswow64\USP10.dll
0x753d0000 - 0x76019000 C:\Windows\syswow64\SHELL32.dll
0x768b0000 - 0x76907000 C:\Windows\syswow64\SHLWAPI.dll
0x76020000 - 0x7617c000 C:\Windows\syswow64\ole32.dll
0x76820000 - 0x768af000 C:\Windows\syswow64\OLEAUT32.dll
0x73000000 - 0x73017000 C:\Windows\system32\USERENV.dll
0x74ab0000 - 0x74abb000 C:\Windows\system32\profapi.dll
0x71c10000 - 0x71c61000 C:\Windows\system32\WINSPOOL.DRV
0x71bd0000 - 0x71be2000 C:\Windows\system32\MPR.dll
0x752d0000 - 0x75330000 C:\Windows\system32\IMM32.DLL
0x76df0000 - 0x76ebc000 C:\Windows\syswow64\MSCTF.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da9f000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x74eb0000 - 0x74ee2000 C:\Windows\system32\WINMM.dll
0x6d7a0000 - 0x6d7ac000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d000000 - 0x6d14c000 C:\Program Files (x86)\Java\jre6\bin\awt.dll
0x71a10000 - 0x71bae000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
0x6d7e0000 - 0x6d7ef000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x70070000 - 0x700f0000 C:\Windows\system32\uxtheme.dll
0x67da0000 - 0x67f63000 C:\Windows\system32\d3d9.dll
0x74da0000 - 0x74da9000 C:\Windows\system32\VERSION.dll
0x67d90000 - 0x67d96000 C:\Windows\system32\d3d8thk.dll
0x719f0000 - 0x71a03000 C:\Windows\system32\dwmapi.dll
0x6a5a0000 - 0x6a621000 C:\Windows\system32\aticfx32.dll
0x67d00000 - 0x67d09000 C:\Windows\system32\atiu9pag.dll
0x678a0000 - 0x67c49000 C:\Windows\system32\atiumdag.dll
0x675a0000 - 0x67899000 C:\Windows\system32\atiumdva.dll
0x6d420000 - 0x6d426000 C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
0x751b0000 - 0x752cc000 C:\Windows\syswow64\CRYPT32.dll
0x76490000 - 0x7649c000 C:\Windows\syswow64\MSASN1.dll
0x76cd0000 - 0x76deb000 C:\Windows\syswow64\WININET.dll
0x764a0000 - 0x764a3000 C:\Windows\syswow64\Normaliz.dll
0x762d0000 - 0x76488000 C:\Windows\syswow64\iertutil.dll
0x764f0000 - 0x76601000 C:\Windows\syswow64\urlmon.dll
0x6d6a0000 - 0x6d6e6000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll
0x6fbf0000 - 0x6fc48000 C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
0x6d600000 - 0x6d613000 C:\Program Files (x86)\Java\jre6\bin\net.dll
0x764b0000 - 0x764e5000 C:\Windows\syswow64\WS2_32.dll
0x77940000 - 0x77946000 C:\Windows\syswow64\NSI.dll
0x71e40000 - 0x71e7c000 C:\Windows\system32\mswsock.dll
0x71930000 - 0x71936000 C:\Windows\System32\wship6.dll
0x6d620000 - 0x6d629000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
0x6d230000 - 0x6d27f000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x72120000 - 0x72128000 C:\Windows\system32\Secur32.dll
0x71df0000 - 0x71e34000 C:\Windows\system32\dnsapi.DLL
0x71d60000 - 0x71d7c000 C:\Windows\system32\iphlpapi.DLL
0x71d50000 - 0x71d57000 C:\Windows\system32\WINNSI.DLL
0x71d40000 - 0x71d45000 C:\Windows\System32\wshtcpip.dll
0x71d80000 - 0x71da7000 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x750c0000 - 0x750c5000 C:\Windows\syswow64\PSAPI.DLL
0x71cf0000 - 0x71cf6000 C:\Windows\system32\rasadhlp.dll
0x71d00000 - 0x71d38000 C:\Windows\System32\fwpuclnt.dll
0x74b00000 - 0x74b16000 C:\Windows\system32\CRYPTSP.dll
0x74ac0000 - 0x74afb000 C:\Windows\system32\rsaenh.dll
0x71e80000 - 0x71e90000 C:\Windows\system32\NLAapi.dll
0x71de0000 - 0x71de8000 C:\Windows\System32\winrnr.dll
0x71dd0000 - 0x71de0000 C:\Windows\system32\napinsp.dll
0x71db0000 - 0x71dc2000 C:\Windows\system32\pnrpnsp.dll
0x6d790000 - 0x6d79f000 C:\Program Files (x86)\Java\jre6\bin\unpack.dll
0x70680000 - 0x706bc000 C:\Windows\system32\oleacc.dll
0x6d510000 - 0x6d535000 C:\Program Files (x86)\Java\jre6\bin\jsound.dll
0x6d540000 - 0x6d548000 C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
0x67f70000 - 0x67fe2000 C:\Windows\system32\DSOUND.dll
0x74bc0000 - 0x74be5000 C:\Windows\system32\POWRPROF.dll
0x76930000 - 0x76acd000 C:\Windows\syswow64\SETUPAPI.dll
0x75180000 - 0x751a7000 C:\Windows\syswow64\CFGMGR32.dll
0x76910000 - 0x76922000 C:\Windows\syswow64\DEVOBJ.dll
0x6bb00000 - 0x6bb39000 C:\Windows\system32\MMDevAPI.DLL
0x6fe40000 - 0x6ff35000 C:\Windows\system32\PROPSYS.dll
0x6ade0000 - 0x6ae10000 C:\Windows\system32\wdmaud.drv
0x736a0000 - 0x736a4000 C:\Windows\system32\ksuser.dll
0x6fde0000 - 0x6fde7000 C:\Windows\system32\AVRT.dll
0x6ada0000 - 0x6add6000 C:\Windows\system32\AUDIOSES.DLL
0x6ad90000 - 0x6ad98000 C:\Windows\system32\msacm32.drv
0x74e90000 - 0x74ea4000 C:\Windows\system32\MSACM32.dll
0x6ad70000 - 0x6ad77000 C:\Windows\system32\midimap.dll
0x766c0000 - 0x76743000 C:\Windows\syswow64\CLBCatQ.DLL
0x6d440000 - 0x6d465000 C:\Program Files (x86)\Java\jre6\bin\jpeg.dll

VM Arguments:
jvm_args: -D__jvm_launched=2025532314 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Xmx128m -Dsun.plugin2.jvm.args=-D__jvm_launched=2025532314 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\javaws.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plugin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\classes" -Dsun.awt.warmup=true — – -Xmx128m
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid4168_pipe3,read_pipe_name=jpi2_pid4168_pipe2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Dell\DW WLAN Card;c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Windows Live\Shared
USERNAME=Lone
OS=Windows_NT
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 6 Stepping 2, AuthenticAMD



————— S Y S T E M —————

OS: Windows 7 , 64 bit Build 7600

CPU:total 2 (2 cores per cpu, 1 threads per core) family 16 model 6 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, popcnt, mmxext, 3dnow, 3dnowext, lzcnt, sse4a

Memory: 4k page, physical 3928012k(2389800k free), swap 7854124k(5891636k free)

vm_info: Java HotSpot™ Client VM (20.4-b02) for windows-x86 JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re" with MS VC++ 7.1 (VS2003)

time: Sat Dec 24 10:57:05 2011
elapsed time: 780 seconds
Hi,

Please do the following:



Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.
  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well

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