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#1 Kex

Kex

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Posted 30 May 2011 - 08:44 PM

Greetings earthlings I'm having some trouble with my internet connection. I'm hoping that someone can help me probe around and find the cause. Every 3-5 mins or so the connection stops working for about 2-3 seconds. This causes some complications as many internet related functions don't take kindly to 2-3 seconds of downtime. 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Best regards -Ásgeir

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#2 Ztruker

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Posted 31 May 2011 - 03:23 PM

Hi Kex, welcome to WhatTheTech.

The first thing I would try is boot to Safe Mode with Networking then try the ping test again, see if you still get the same delays at 3-4 minute intervals. If not then use msconfig to determine what is causing the problem.

These are good tutorials on using msconfig in XP, Vista or Windows 7:
How to use msconfig in Windows XP
How to use msconfig in Windows Vista
How to use msconfig in Windows 7

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab, record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.

Rich

Artificial intelligence is no match for natural stupidity.


#3 Kex

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Posted 04 June 2011 - 07:02 AM

Greetings Ztruker I did run the computer in safe mode with networking and the problem seems to persist. Here is a fancy picture of me pinging google whilst in safe mode. 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I do this every now and then because i realized some time ago that i can disable all the startup and all the non windows related services and my computer runs just fine. So i have no startup programs and no services that are not windows related. The problem still persists. I am at a loss sire, any ideas? Your help is greatly appreciated. -Ásgeir

#4 Ztruker

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    Good, inexpensive wine (not an oxymoron).

Posted 04 June 2011 - 02:02 PM

Try a different DNS, like OpenDNS, see if that makes a difference. If not I think this is an ISP problem and you will have to talk to them to see what is happening.

Rich

Artificial intelligence is no match for natural stupidity.


#5 Kex

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Posted 04 June 2011 - 02:29 PM

Hail Ztruker I changed the DNS and pinged google once more. I did notice the spikes again. On the other hand i seem to be able to stream and load things normally now! :) So my problems are a thing of the past thanks to you sir. I will be forever grateful! Thank you ever so much! Best regards -Happy Ásgeir

#6 Ztruker

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    Good, inexpensive wine (not an oxymoron).

Posted 04 June 2011 - 02:57 PM

I'm glad that helped. I had to move to OpenDNS as well a few months ago as my ISP DNS servers just weren't doing the job.

Rich

Artificial intelligence is no match for natural stupidity.

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