34 replies to this topic

[Jonathanjp04]

Hi there, I'm hoping someone could give me some advice. I think this is a hardware issue, but it's software related.

I found this site thanks to this link here... http://forums.whatth...showtopic=94972 Where a guy describes a very similar sounding problem for "crashes while watching videos and flash based pages".

I followed all the advice in there more or less, and I assume that I have a similar unknown hardware problem

A quick rundown of the exact problem and how I got here; I recently had a power spike. Now I don't know if it was this specific incident or a coincidence (I'm sure I've had a couple spikes before) but ever since then the machine randomly crashes when watching videos, or web pages involving flash, and sometimes when I'm just listening to music. The screen freezes, sometimes black, sometimes it goes blue with a ton of technical spiel, but it usually just freezes and sometimes the sound gets stuck repeating too and that's it, you are forced to restart manually. Well I'm finally sick of it.

I have done ALL the normal checks... reinstalling clean copy of the OS and all software, cleaning out the entire case of dust, making sure it's not overheating, making sure there are no physical signs of damage on any of the hardware. It did indeed used to be overheating a bit too much, so I fixed that - but I don't feel this was the main issue. I never had a problem with the software or OS before, so it surely can't be this. I also recently installed a completely brand new 2nd hard drive for dual booting.... and this one experiences all the exact same crashes as the main one......... so it's not a hard drive issue or a software issue IMO.

So what does that leave? The graphics card, the motherboard and the PSU? And that is what seemed to be concluded from the link from that guys thread above. So if you guys agree that that is where the problem lies, is there any way for a layman to easily check which specific bit of hardware is causing the problem ? And what is the chance of fixing the problem by replacing one of these parts?

Thanks -
Jonathan.

p.s.
Rough rundown of my system (4 years old approx).....

OS: XP Pro SP2
x2 250GB Hard drives (one brand new)
2GB Ram
Motherboard: Asus P5VD2-MX
Intel Core 2 6320 @ 1.86ghz
NVIDIA Geforce 7600 GS

[Doug]

How do you connect to the Internet?

For instance, directly from DSL Modem?
Indirectly, via Router connected to Modem?
Wired or Wirelessly?
Are there other machines connected to the same internet connection?
Do they have the same/similar problem?

Have you taken any steps to Power Cycle (turn-off and allow Modem/Router to stay off for a period of 3-10 minutes and then restart modem first - then Router - then boot computer to connect to Internet)

What version of Adobe Flash do you have installed?

sometimes it goes blue with a ton of technical spiel,

If/when it does this, please provide all of the detail stop/error message


What Browser are you running when the problem occurs.
Does it ever "stutter/buffer" and then resume?


Typically how long do you leave your computer running, or conversely, how often do you turn it off?

What kinds of computing activity can you reliably perform without encountering this problem?

[Jimbo1]

Hiya Jonathanjpo4,

Real sorry to hear your having problems and from what you are describing it may be possible that your getting hit on many areas that may be a problem. I will try my best to help you and may end up getting others involved with this topic.

OS: XP Pro SP2
x2 250GB Hard drives (one brand new)
2GB Ram
Motherboard: Asus P5VD2-MX
Intel Core 2 6320 @ 1.86ghz
NVIDIA Geforce 7600 GS

System Spec's

A quick rundown of the exact problem and how I got here; I recently had a power spike. Now I don't know if it was this specific incident or a coincidence (I'm sure I've had a couple spikes before) but ever since then the machine randomly crashes when watching videos, or web pages involving flash, and sometimes when I'm just listening to music. The screen freezes, sometimes black, sometimes it goes blue with a ton of technical spiel, but it usually just freezes and sometimes the sound gets stuck repeating too and that's it, you are forced to restart manually. Well I'm finally sick of it.

Here you said this:

• I recently had a power spike. Now I don't know if it was this specific incident or a coincidence (I'm sure I've had a couple spikes before)

This is usually not good for any unprotected system, a power strip is not what I call protection, really it is an extension cord, but this could have caused what you describe, but one peice of hardware you left out (Memory), on top of this were going to try and trace down the cause of these problems.

But lets try and run this first and once you can move on to the items listed below.

Please Run the PCPitstop.com OverDrive Full Tests Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others)

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

• Item 1. Your OS does not have the current Service Pack.
  Solution: We need to get your machine stable enough to upgrade it.
• Item 2. Memory, it could be possible your ram sticks may have gotten damage and could be causing all these problems.
  Solution:
  A: Download this Memory Testing http://www.memtest.org/ or http://oca.microsoft...ag.asp#top
  B: If possible and thats if you have 2 sticks take one out and try running the machine, if it crashes, use the other one and try the same thing.
  C: If you know someone with the same type memory they could let you borrow to perform a test to rule out bad memory.
• Item 3. Your PS.
  Solution:If you can go to your local PC repair and see what the charge may be to have this tested to rule out this problem. The only way I know how to test a PS is using a tester I use in my shop.
• Item 4.The graphics card? - You did not say if you are using a on board one or have a PCI, PCI-E or AGP CARD? Please let me know which one your machine has.
• Item 5. Last but not least your motherboard.
  Solution: It may well be that it was damage during this power spike, but we will wait and see what the other test may show.

Please post back with the results of the above recommendations.

Thanks and may you have a Good day.

Jimbo1

Edited by Jimbo1, 23 May 2011 - 01:09 PM.

[Jonathanjp04]

Hi guys, thanks for the replies.
I've heard of process of elimination but god dayam!
First of all in response to Doug. Here goes *takes big breath in*

Crashes:
90% of the crashes happen when I'm on a ram hogging page that needs flash or plays a video.... and there is no immediate clue that it's going to happen... often times the page will have loaded fine as well as the video with no delays, and then wham out of the blue it freezes. But this is not always the case... sometimes it crashes when I'm not even browsing the web (although my web connection is always on). As I say, sometimes you get just a black screen when it crashes, but here's a couple of the blue crash screens with technical spiel on....






...... Also It's probably worth noting that the PC does not always immediately want to boot up after a crash. Sometimes it won't even power up for 5-10 mins. Other times when you power back up it only displays the intial motherboard info screen but goes no further. So I turn it off and give it a few mins, turn it back on and it starts booting normally..... but you first have to F1 through this error screen here......



Activities that don't usually create a crash:
As I say, I can seemingly do most normal offline activities, and even some online ones like messenger or email. But the problem seems to have got progressively worse. I can no longer really use Windows Movie Maker (default one that came with the system), which I used to use to import brief vids I did on my camera (100-300mb size). It would crash once awhile which I figured was normal, but now the program crashes practically every time - no matter the file size or type. Also It may be worth you noting that the style of this choppy stuttering when loading vids on webpages etc is a bit reminiscant of immediately after I first install a the OS fresh but, BEFORE I've got round to installing the drivers for the graphics card.... and the mouse will be sort of floating about and the screen displaying choppy.

Internet setup:
I connect to the net directly, wired DSL modem. No other machines here. Perhaps worth noting; the problems also started similarly around the time they changed something at the exchange a couple months back or so. I did a fair amount of power cycling around this time, and have a few times since no doubt. Also I changed the cabling to the modem as I wanted a longer cable (now 10M dsl cable).

Web Browser and Flash:
I have the latest Adobe Flash Player 10 ActiveX, and Adobe Flash Player 10 plugin. I use mainly K-Meleon web browser. I have started occasionally using Opera to see if the browser has any affect, but I'm pretty sure it won't as crashes happen out-of-browser occasionally too. K-Meleon does a fair bit of stuttering lately, when loading a heavy page like a large myspace or a youtube vid it is often choppy in its loading, ESPECIALLY when you scroll it sometimes stutters. A lot of the crashes have happened literally as soon as I start scrolling with the mouse wheel.

Drivers:
As I say, I recently (2 weeks or so back) completely formatted both my hard drives the new and the old using slow format, and reinstalled everything fresh, so 0 bugs I should think..... but still have problems. So I downloaded all the latest drivers off the manufacturers website the other day and installed them... except a couple wouldn't install for some reason: 1) LAN VIA Ethernet Driver and 2) the VIA VGA Drivers. Note: These drivers are already ALL installed from CD, I was just wanted to make sure I had the very latest ones, but as I say a couple of them wouldn't install after download.

PC usage:
I leave my computer on pretty much most waking hours, so 10 to 12 hours per day, 4-5 days a week approx, although I'm not always sitting at it. I always turn it off in the evening. I've always used it this way pretty much.

*Breathes out*

[Jonathanjp04]

Jimbo, thanks for the reply.
Here's the answer to your main questions;

The PC Pitstop results:

http://www.pcpitstop...?conid=24379301


Memory Testing results:




I ran memory testing with both the Windows Memory Diagnostic and memtest program by creating an ISO boot CD. I ran the Windows M.D. several times because It kept freezing, so wanted to clarify. A couple of times it went through the entire process properly, there was never any errors reported, but some times it came back with an "EXCEPTION" notice at the end after finishing, which you can see from the above attached image.

Half the time it just kept freezing and would stop completely - not sure if my booting problems had anything to-do with this, as half the time I try restart you have to turn the whole pc off and wait 5-10 mins to get it working again . I only tried the Memtest version once and it froze as well, you could see something called the Wall Time for the Memtest version, and it just stopped completely mid-scan. So I didn't bother with it.

[Jonathanjp04]

.....Update..... A few more bits of info that could help someone diagnose this!.... 1) Web-browser.... I just tested, and Opera has an advantage! My PC kept freeze-crashing on a specific web page with K-meleon, but Opera handles it okay! I tested this 3 times in a row to be sure, same thing every time. This is good, but not the answer to the problem though because there are still other random crashes that never happened before like... 2) Windows Movie Maker......... Freeze-crashed again. I wanted to do some video editing today, smallish RAW file 130mb (straight off camera), and when trying to save to desktop as a MPEG from the Windows Movie Maker the entire PC freeze-crashed. I restarted and tried again, this time without doing any file renaming, or much mouse movement, just opened the file and did the basic amount of movements with the mouse and keyboard......and it saved without crashing. But as soon as you start trying to edit the movie or moving files around inside the program, the entire PC crashes. 3) Static-click noise on Windows load. I have noticed recently there is a new static "click/pop" type of sound comes out of the speakers as soon as windows comes on after the welcome sign...... right after that....... when the desktop appears (e.g. graphics loading?) there is a single small pop/click/hiss sound that never used to be there. There was always a sound of the sound-card clicking on because I use the line-in port for recording, but this pop sound is new! Any advice yet people? Hope to hear your suggestions Thanks.

[Jimbo1]

Jonathanjp04, a few more questions?

In my instructions of post # 3, have you done any of the following checks and testing?

Item 3 Your PS - If you can go to your local PC repair and see what the charge may be to have this tested to rule out this problem, reason for this is because you posted saying that you took a power spike. A faulty power supply can and could many of the problems you are describing. Please if you can have this tested so we can see what would be the next step or what we can try.

Your system is exhibiting so many problems it would be like fighting a war on 4 different fronts.

I would like to rule out the power supply to consider these other possible problems listed below.

Please follow up with that after checking out the power supply. You can have the power supply checked out by a local PC repair shop, the charge should not be that much for them doing so.

Item 2 -You done part A, but what about part B and C?,

This is why I would like to try part B & C due to the following quote listed below this one.

I ran memory testing with both the Windows Memory Diagnostic and memtest program by creating an ISO boot CD. I ran the Windows M.D. several times because It kept freezing, so wanted to clarify. A couple of times it went through the entire process properly, there was never any errors reported, but some times it came back with an "EXCEPTION" notice at the end after finishing

This is making me think with the power spike did some damage and the problems may be:
A: Memory Related and not tried testing the sticks by themselves or /
B: I have a feeling that it is related to your CPU either going bad, damage or yet possible heat related and shutting down. My thought process on this is due to 3rd quote.

I have to turn the whole pc off and wait 5-10 mins to get it working again

A: This sound like a heating problem and the CPU must cool down in order to start back up or again the Chip or possible motherboard is bad.
B: But I am not ruling out the hard drive, you said that you have installed a new one. The option may be since you done a format is to run the New HD by its self to see what happens or possible the new one after reformatting it again without the old one installed.
C: You need to check and make sure all your drivers were installed correctly, not having them installed the correct way could cause problems, this is due to some things in the pitstop test with the hard drive speed and a few other items.

One Item that caught my eye was this in his cmos setup warning: Your system maybe overclock fail or post interrupted, Please enter setup to load default and reboot again.

This is really making me wonder if by over clocking fried your cpu or could have caused damage due to heat load or due to that power spike possible causing damage to the system. Again before considering this possible cause lets start with the power supply and see what happens after that.

Jimbo1

[Jonathanjp04]

Jim sorry, didn't realise you wanted me to test all those items right now. I have 2 ram sticks, 1gb each.... so I tested Item 2b and have a major news update..... Lots of stuff happened..........which affected the hard disks + OS's too. I will try and explain the approx steps and what happened clearly and chronologically, because I found the results confusing and inconsistent. Moving the ram sticks about had a big effect either directly or indirectly. Here is what happened approx:

YESTERDAY

Testing the 1st Ram stick individually (All good!)....
1) Found a webpage that created consistent crashes every time (within 10-20 seconds of loading every time) to test the ram issue.
1b) Turned off pc. Pulled out the 2nd stick ram, and restarted the PC with just 1gb ram.....
1c) Reloaded the webpage and BINGO..... no crashes at all!!! I tested it for 10 mins.... I was moving the mouse a lot, scrolling all over, clicking a lot of links and loading all the images and audio....... STILL NO CRASHES after 10 mins! All good.

Time to test the 2nd Ram stick individually (FAIL!)....
2) Turned off pc. Pulled out 1st ram stick, swapped it for the 2nd ram stick.
2b) Turned on pc. MAJOR problems. The OS would not load properly! There was lag and stuttering and everything was slowed down considerably. Also NOW the 2nd (new) hard drive started beeping! (e.g. a loss of power sound right?). I checked all the cables were in securely.... but still beeping.

Double checking the 1st Ram stick again individually(FAIL!)....
3) Turned off pc. Pulled out 2nd ram stick and swapped it back for 1st ram stick to double check........ but now same problem as above in step2b!!! The new 2nd hard drive was still beeping (I checked all the power cables were intact as normal - but still beeping!).
3b) Put both ram sticks back in together like normal.... Same problem still! OS still won't load properly.... 2nd hard drive still bleeping.......... and now when I try dual boot the 2nd hard drive I get THIS pic .........

so time to....

Testing hard drives individually with both Ram sticks (All good!)......
4) Turned off pc. UNPLUGGED 2nd beeping hard drive and tested hard drive 1 on its own with both ram sticks.... no problems
loading, no crashes on the webpage that used to consistently crash! All good.
5) Turned off pc. UNPLUGGED 1st normal hard drive, and tested 2nd new beeping drive on its own with both ram sticks....... beeping stops........... operating system loads fine normally! No problems, and no crashes on the webpage that used to consistently crash! All good.

Testing original setup as before step 1 (Good but now HDD2 is Hidden from the OS!)......
6) Put all the hard drives, ram and cables back how it was originally before I started testing. ......1st hard drive booted fine and no crashes anymore, but it no longer recognises the 2nd hard drive from the my computer folder, It was hidden! And you couldn't dual boot from the 2nd hard drive at all, you get a similar error screen as per above.........

..........Then..........

Electrics Fail!
I tried another combination of cables etc, went to flick the wall switch and something tripped all the electrics at the power points in my flat, so couldn't do any more testing till next day..........

Edited by Jonathanjp04, 03 June 2011 - 05:36 AM.

[Jonathanjp04]

TODAY

Maintanence guy fixed the tripped fuse, all power back working.

Testing hard drives individually again with both ram sticks
1) Tested hard drive 1 indivudally with both ram sticks again, no problems, no crashes on the crash webpage. All good.

2) Tested new hard drive 2 individually with both ram sticks again..... Major INCONSISTENT PROBLEMS!
First of all the new hard drive 2 wouldn't even boot up.... kept saying "NO HARD DISK DETECTED" even though the beeping had
stopped. This was tried using both of the new split sata cables for power.
***Keep in mind I have 3 points of power inside my case for hard drive power, 1 is the original power cable that came with my PC for a single hard drive, 2 others are new ones from a new split SATA adapter power cable which I fitted myself recently. It looks like this.....
***

2b) Then I tried using the default power cable that came with the system...... it booted up no problem!
2c) Then I tried powering with the new sata split cables again to double check........ and now it bloody works!!! INCONSISTENT POWER PROBLEM! Moments ago it didn't even work using these exact same cables.... and now it works!?!?!? So what is wrong there..... the split cables? The PSU?


Testing original setup as before step 1 again (Good, HDD2 now visible from HHD1 OS, but still won't dual boot).
3) Plugged everything back in how it was originally before tests. Both hard drives, both ram sticks, all cables exactly how it was before I started testing yesterday. Booted up from 1st hard drive...... everything loads fine! No crashes on the webpage that used to crash...... computer now recognising 2nd hard drive in the my computer folder again...... but .....
3b) Tried to dual boot from the 2nd hard drive......still failed like yesterdays dual boot with that black screen message.


MY OWN PERSONAL THOUGHTS:
A ) I think my crashes were originally caused by a comptuer virus bugs and overheating fan / blocked exhaust. but now...

B ) I think there is a power-flux issue for the new 2nd hard drive, created either by my PSU or maybe the split adapters not getting enough power from the PSU. I remember when I first installed the split adapters 1-2 months ago with the new 2nd hard drive, I was getting inconsistent problems with some beeping. Perhaps the ram became a bit dislodged or something and this added to the problems on top.

I am not in a position to get my PC to a repair place easily (not near one, and don't drive), so if you want me to test the power supply I will probably have to order one of those power testers myself.

Edited by Jonathanjp04, 03 June 2011 - 05:37 AM.

[Jimbo1]

Jonathanjp04

TODAY

Maintanence guy fixed the tripped fuse, all power back working.

MY OWN PERSONAL THOUGHTS:
B ) I think there is a power-flux issue for the new 2nd hard drive, created either by my PSU or maybe the split adapters not getting enough power from the PSU. I remember when I first installed the split adapters 1-2 months ago with the new 2nd hard drive, I was getting inconsistent problems with some beeping. Perhaps the ram became a bit dislodged or something and this added to the problems on top.

I am not in a position to get my PC to a repair place easily (not near one, and don't drive), so if you want me to test the power supply I will probably have to order one of those power testers myself.

Jonathanjp04, Please for the time and I hope you have access to another pc or able to read this. But from the few items you have describe is giving me a major concern for a possible short in the power supply, the computer or possible power cable itself which could cause a fire hazard. For the time and this is for your safety please keep the machine off to insure no risk to you or your home.

The fuse blowing is not a good sign, I know I was a Manager of a Electrical Power Plant. I will confer with the other tech's to gather their input to this to see what would be the best possible solution for you.

My thoughts are leaning to a

• overloaded power supply
• short in the system
• or possible power related problem in the house feeding the pc

Please for your personal safety keep the pc off and find another way to read this topic to see what we can offer you.

Jimbo1

[Doug]

The universal and intermittent nature of your described problem suggest:
-- shorted wiring
-- faulty connector plug
-- damaged power supply
-- micro-crack of the motherboard
-- short between case and motherboard
-- broken module sockets
-- over-heating

These are problems that cannot be diagnosed nor repaired without:
-- direct inspection of hardware
-- direct multi-meter testing
-- inspection and replacement of wiring
-- substitution of power supply

Your inconsistent results and contradictory results, suggest that at "time-one",
-- cracked hardware/shorted wiring/faulty connectors, are working properly.
Then at "time-two" the same items may exhibit failure, or not.

Unfortunately, this is not a type of problem that lends itself well to solution remotely via Forum suggestions.
Rather, it would be better suited to have a competent tech directly examine, test, and substitute with hands-on access.

Your best course of action would be to take you machine to a local shop.

You should also seriously consider and guard against risk of electric shock and smoke/heat/fire damage.

It is not at all expected nor acceptable to have the household electric panel "blow a fuse" when a computer or other device is turned on.

Electrics Fail!
I tried another combination of cables etc, went to flick the wall switch and something tripped all the electrics at the power points in my flat, so couldn't do any more testing till next day..........

You may have reset circuit breakers or replaced fuses, rendering the electric circuitry to be functional again....

BUT, there was a REASON why the circuits blew in the first place.

I'd recommend you stop your repair efforts at this time, at least until you can have a competent tech on hand or completely in charge of performing the diagnostic and repair work.

Sorry I don't have better nor easier suggestions for you.

Best Regards

[Jonathanjp04]

Thanks for your thoughts Jim. If it really needs to go to a repair shop I could do that, but I am concerned that it might be a waste of time and money? I'd like to ask.... what do you think the chances are for a successful repair? 50/50 ? I could do some of the repairs myself, but rather than buy new gear for repairs or visit a repair shop, I think it could be much cheaper and easier to just buy new components.... 1) New power supply box 2) New split sata cabling 3) New pc power connector cord. (my computer power cord itself is bent at the end where you insert it.... from where it used to be pushed right back against the desk. Might be an issue?) And hope this solves it? It would cost as much to buy a new power supply box as the multi meter tester itself I think, but it would still be much cheaper and easier than going to the repair shop surely? And it would at least rule out half the indicated problems for a repair man if it still doesn't work right... which would save more time and money itself. What do you think?

Edited by Jonathanjp04, 04 June 2011 - 05:32 AM.

[terry1966]

they don't like recommending you to buy new parts if it hasn't been proven that you need them first, but in my opinion it wouldn't hurt to buy a new psu, i'd get one with enough sata power cables so you didn't need to use the splitters.

Edited by terry1966, 04 June 2011 - 07:20 AM.

[Jonathanjp04]

Yes but I could buy all new motherboard and power supply probably for the same price it costs for a repair man to find an inconclusive answer! Good idea thanks. Could someone tell me which is the right power supply for my system? Will any one work, or it has to be a specific type? I would like to try get one one with the extra sata cables as default

[Jimbo1]

The universal and intermittent nature of your described problem suggest:
-- shorted wiring
-- faulty connector plug
-- damaged power supply
-- micro-crack of the motherboard
-- short between case and motherboard
-- broken module sockets
-- over-heating

These are problems that cannot be diagnosed nor repaired without:
-- direct inspection of hardware
-- direct multi-meter testing
-- inspection and replacement of wiring
-- substitution of power supply

Your inconsistent results and contradictory results, suggest that at "time-one",
-- cracked hardware/shorted wiring/faulty connectors, are working properly.
Then at "time-two" the same items may exhibit failure, or not.

Unfortunately, this is not a type of problem that lends itself well to solution remotely via Forum suggestions.
Rather, it would be better suited to have a competent tech directly examine, test, and substitute with hands-on access.

Your best course of action would be to take you machine to a local shop.

You should also seriously consider and guard against risk of electric shock and smoke/heat/fire damage.

It is not at all expected nor acceptable to have the household electric panel "blow a fuse" when a computer or other device is turned on.

Electrics Fail!
I tried another combination of cables etc, went to flick the wall switch and something tripped all the electrics at the power points in my flat, so couldn't do any more testing till next day..........

You may have reset circuit breakers or replaced fuses, rendering the electric circuitry to be functional again....

BUT, there was a REASON why the circuits blew in the first place.

I'd recommend you stop your repair efforts at this time, at least until you can have a competent tech on hand or completely in charge of performing the diagnostic and repair work.

Sorry I don't have better nor easier suggestions for you.

Best Regards

Jonathanjp04, sorry for the delay. We had some issue around this area I live in and was not able to get back on line.

To be honest with you and not leading you the wrong way, Doug is one of the best person you could get advise for the problems related to your pc and if what he suggest that you do, you bet you can take that all the way to the bank. I stand behind his recommendations and agree with him of what his recommendations are, this is why I asked for his input of this matter because I am really concerned for your safety, not to mention all the problems your having.

Again to quote what he said here,

Unfortunately, this is not a type of problem that lends itself well to solution remotely via Forum suggestions.
Rather, it would be better suited to have a competent tech directly examine, test, and substitute with hands-on access.

This really is your best course to take and the safest route to take, we are only concerned for your safety and this is why he is giving you these recommendations, someone looking at the computer hands on could give you better options of what to do or to see if repairs would be worth the money or not. I am real sorry but I have nothing else to offer you but Doug's recommendations and it would be in your best interest to follow them.

Jimbo1

Edited by Jimbo1, 07 June 2011 - 07:46 AM.