PC in restart loop on load - WinXP

Hi guys, Hoping you can help me. I'm pretty sure I picked up a virus a few days ago - I have just returned from holiday to find my PC restarting on load. I remember AVAST gaving me a warning, then there was a pop-up Malware Virus Scanner, I managed to close that by ending the process. I ran AVAST which picked up a few items, and told me to re-scan on boot. When rebooting it proceeded to discover a heap of problems and asked if I should delete - being naive I clicked 'Delete All' and continued working on my other system. It deleted quite a few issues before loading up. After use I shut the computer down and I have only just returned and started that machine up. It gets to the load-up Windows page (background with icons loaded) and goes black, and restarts - as if it's stuck in a loop. I somehow managed to get to a blue screen saying: A problem has been detected and windows has been shut down to prevent …. has been shut down to prevent damage to your computer. It also said something about aspwSP.sys & STOP 0x0000008E (etc etc) Apologies for the vague description problem, as I restarted without writing down the displayed problem results. I'm running Win XP (Can't remember which version and I can't get to the start menu to see). I have Avast Home and Malware Bytes installed. I havent added any new hardware for over a year and the computer isn't even warm when operating. I tried restarting in Safe mode and Last known configuration with no success. If you can shed a light it would be greatly appreciated, Thankyou Warren

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Hello there, Wazza



I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:

• Read the entire procedure
• It is important to perform ALL actions in sequence.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with me till you're given the all clear.
• Remember, absence of symptoms does not mean the infection is all gone.
• Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

IMPORTANT NOTE : Please do not delete anything unless instructed to.

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Sounds like you need a reinstall of OS in your system. Do you have XP CD with you?

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