helprequired
Topic Starter
I would be grateful if you could offer advice.
Whilst surfing the other day I received a message from a free piece of virus software alerting me to a file. I was not sure what this was so clicked to quarantine it.
The PC continued to work fine until I shut down and came to restart.
The start up now seems to be stuck in a loop. I have a Dell PC and it asks me to choose the operating system which I do, it then proceeds to the windows start up screen for a few seconds and then returns to the choose operating system screen.
I wondered whether I have quarantined a file that was required for the start up.
Can you offer any suggestions?