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igfxtray.exe/win32 errors and boot loop [Closed]

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#1 mchill89

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Posted 15 July 2014 - 05:46 PM

My computer at work shutdown on its own a few days ago and booted back up with loads of error messages post login, including igfxtray.exe>>>followed by a system shutdown countdown window? I ran combofix in safe mode and it rebooted and was still doing the same thing. When I rebooted into safe mode the second time a system shutdown countdown window popped up again and shut combofix down in the middle of a scan. How can I get rid of this virus if I can't even use the computer in safe mode?? I don't have a disk for system restore so I had to run safe mode with networking for combofix to work.


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#2 ken545

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Posted 16 July 2014 - 10:07 AM

:welcome:

 

We try to stay away from work computers as the logs can reveal sensitive information and we don't want to be responsible for any leaked information or any damage to a work computer when running any of our tools . I suggest you contact your IT Department for help


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#3 ken545

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Posted 21 July 2014 - 05:16 AM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic

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